Customer Ratings & Reviews
- Model:
- FRSS2323AW
- SKU:
- 6506205
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the 22.3 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System's overall performance, capacity, and size. Many appreciate its quiet operation and efficient ice production, as well as its design. Additional positive remarks include the temperature control, finish, lighting, and shelving.
This summary was generated by AI based on customer reviews.
Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. Is simple all that we need. We recommended.
I would recommend this to a friendFrigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with this product. Would recommend it.
I would recommend this to a friendFRIGIDAIRE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have called to let them know it came with a broken side bin, but no one has come to check nor called. The fridge does not work as thought. Is not as cold ...Therefore, I gave it a 2 Will upgrade when it's fixed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged right out of the box and did a exchange and it was damaged right out of the box worse than the first one!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Mark.
Never do we like to hear of any of our products to be damaged when delivered but to know that you had two is certainly unsettling. We apologize for your troubles. Should you need any assistance, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
The A Team!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installer, efficient, and well mannered! What more can one ask for?
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.met expectations for a mid range refrigerator, attractive appliance
I would recommend this to a friendPoor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this frig for less than 2 years. It no longer works. Shameful. I do not recommend.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear that your refrigerator stopped working after less than two years—that’s incredibly disappointing, and we completely understand your frustration. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to see how we can help. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
my opinion.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. I like that the payments fits into my budget.
I would recommend this to a friendnice they had in stock as lowes didn't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was great and delivery was as promised
I would recommend this to a friendVery disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it installed and the Freezer does not get cold enough the freeze anything. Ice maker also does not work.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Jaytor, we thank you for stopping by to share your feedback and bringing your concerns to our attention! Please know that one of our most important goals is customer satisfaction, and we need to hear if our products are meeting our consumers expectations. So that we can gain more insight to see how we can help, please connect with us via Live Chat, and our experts will be happy to assist. Best Regards, Ciara
Frigidaire does not cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this brand new refrigerator installed on 10/24/2022. The delivery & installation went well and the guys hooked it up and told us to give it a couple hours to get cool. It has never got cold. Not the refrigerator nor the freezer. We ended up throwing away hundreds of dollars of food and are now waiting for a service technician to come out to inspect. Terrible start to our experience!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Paul.
The last thing we want is for our families to receive their appliance and it's not operating as designed. We're happy to know that you have been in contact with someone to have service scheduled. Should you need other assistance, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
- Pros mentioned:Overall performance
Debbie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was just what was described in the ad when I ordered it. Came in great condition.
I would recommend this to a friend Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving my products thanks Best Buy the delivery was top notch
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Do NOT buy!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst appliances I have ever purchased. I would definitely not buy this again. The water tray cracked already and we do not have it hooked up. One of the indicator lights has never worked.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Frigidaire- not so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pool of water collected on the inside of refrigerator underneath bottom bin. Water droplets came out of vent holes in refrigerator also. Noisy motor. It looked great on outside, but lots wrong inside refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, PeggyR! We are sorry to hear that this has been your experience with your refrigerator. This is not the experience we are aiming for you to have. For water leak issues, we have to check for visible cracks on the water filter. Cracks in the water filter can cause leaking in the cabinet, along with slow or no water at the door. Ensure as well that the door is closed properly; leaving the door open causes air leaks, which can cause the evaporator to ice up, causing water to leak from the bottom. Close the door. The unit should restore itself to normal settings. Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You will see normal operating sound on your Complete Owner's Guide on Page 22. If the issue still persists, please connect with us via live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Frigidaire 22.3 Cu Side by Side does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is broken. Does not work at all. Trying to contact Best Buy since the installation and no success. I want it to be replaced, ASAP, as I don't have my old one that was working fine.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We apologize for any matters you have experienced with your refrigerator and thank you for bringing it to our attention, JoseA. This is not how we want our customers to feel about their products. If you have any further concerns, feel free to reach out to us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be more than happy to assist. -Angel
So disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn't been two years yet and my refrigerator went out completely!
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sides have a wavy look to them am not happy about
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We are sorry to hear this! If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). We are happy to help! ~ Christy
- Pros mentioned:Overall performance
New fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, super cold, even lowered it to above the recommended level. Only missing a star because we couldn’t get a bigger size due to the size of our kitchen
I would recommend this to a friend - Pros mentioned:Overall performance
New fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge..it is what we wanted and had been looking for. The storage is awesome. It doesnt take long for drinks to cool down. Couldnt be happier.
I would recommend this to a friend
