Customer Ratings & Reviews
- Model:
- FDPC4221AW
- SKU:
- 6433841
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.1 out of 5 stars
- Cycle Options
Rating 4.0 out of 5 stars
Customers are saying
Customers appreciate the cleaning performance, quiet operation, ease of use, and the reasonable price of this dishwasher. Many found installation straightforward. However, some users experienced issues with the door's tendency to close unexpectedly while loading, longer than expected cycle times, and some limitations with the rack design and features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Not convinced this is actually a dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is an afterthought when it comes to this “dishwasher”. The only positive thing I can say about it is that it’s relatively quiet, but that’s because it’s not actually cleaning dishes.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Mikey. This is so disturbing. We do apologize for any inconvenience this has caused you. There are some tips available in the Use and Care manual on page 12 to get the best results from your dishwasher. If you need more help, please contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. -Ruth
Dishwasher door did not function properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher and gave it the benefit of the doubt since I saw so many negative reviews. However, I should have listened because the dishwasher door was not working properly when we received the item. We had to shake the entire thing in order to open the dishwasher door. Currently in the process of doing a return and exchange which is such a pain. Definitely do not recommend and better to invest in a more expensive but durable dishwasher.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, CieloG! We appreciate you taking the time to provide feedback. This is not the ownership experience we would want for you, and we can understand your disappointment. We deeply apologize for any inconvenience, and we know that the retailer is in the process of exchanging your unit. If you have any specific assistance with the appliance, feel free to Live Chat with us at [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST, and we will be happy to assist. ~Juan
Broke on second use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second use and the detergent dispenser doesn't even open. It's very cheap. And since I was away for a week during my 14 day return window I'm now 17 days out and probably can't return the piece of garbage.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We know how important it is to have customer service you can count on, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Lasted ONLY 2 years before having to replace
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher 12/23/20 and in Jan 2023 - 2 yrs after purchasing - it died. It needs a new motor which costs as much as a new machine. Of course the warranty has expired and Best Buy won't do anything since I didn't purchase their warranty as a extra cost so now I'm stuck buying a new dishwasher - another brand of course - and going elsewhere for the purchase since I didn't get any help here. Do not recommend this dishwasher!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for reaching out to us and bringing your dishwasher concerns to our attention. This is certainly not the experience we want you to have and we would like to see how we can help. At your convenience, please connect with us Live Chat and our experts will be happy to assist. Best Regards, Ciara
Don't waste your money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with the house purchase, less than 3 years old. Could not start after numerous attempts, from breaker off reset, water line check and pushing dead buttons that produced not even the dimmest of any light from manual to YouTube. Don't waste your money. Not only would I not recommend this model, I wouldn't even recommend the brand.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need further assistance, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. - Jessica
Poor overall performance.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess you get what you pay for. Dishwasher havent preformed as advertised. Need to run 2 cycles or more with no guarantee your dishes will be throughly cleaned. If I could give 0 stars l would.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Really bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service with best buy so bad. The dishwasher so bad quality
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, YuniaR! We're sorry to hear about your experience with both the service and the dishwasher quality. We recommend reaching out to your local Best Buy store regarding any service concerns, as they have their own policies. If they are unable to assist, please feel free to contact our Customer Care Team at 1-800-374-4432 or via live chat at www.frigidaire.com. We’re happy to help in any way we can. –Rox
Smelly dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans fine, but has a terrible odor , I thot it was a new plastic smell that would go away after a few washes, but it still smells like fish, and we haven’t eaten any. Contacting Best Buy.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello NancyK,
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Stay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought brand new and already had repair man to fix it three times. Company refused to replace it!!!!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, WilliamM! We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apology for all the inconvenience this may have caused you.
We understand that experiencing problems with your new dishwasher can be frightening, but we are relying on our technician's communication from their diagnosis and repair, as well as the options we are able to offer you based on your appliance's previous service call. Rest assured that we always work closely with our technicians to resolve issues on appliances and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
If there is anything we can do to improve your experience or have any specific assistance, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432 or via our Live Chat. Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan