Customer Ratings & Reviews
- Model:
- FFCD2413UW
- SKU:
- 6272901
Rating by feature
- Cleaning Quality
Rating 4.5 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.1 out of 5 stars
to a friend
Customers are saying
Customers commend the 24" Front Control Built-In Dishwasher for its cleaning performance, ease of use, and acceptable noise level for the price. Many find it to be a good value, with a sleek stainless steel design. However, some customers feel that the dishwasher is smaller than average, and a few have noted that the door can be difficult to open.
This summary was generated by AI based on customer reviews.
Worst buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience. Best buy guys came to install, caused flooding in my kitchen and did not even install because there was a dent in the dishwasher. After making me wait for 15 days they brought the same damaged one once again. Their installation guy took it back. I had to call them more than 20 times wasting my hours of time to finally get my money back.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We are truly sorry for your experience with the dishwasher and the services received. We are glad to hear that Best Buy resolved your issue. We hope to provide you services in the near future. -Chris.
Good dishwasher for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher for the price. It is a little loud while running.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, TopNotch! Thank you for your review. We are so happy to hear how pleased you are with your dishwasher. Your feedback will help us understand our strengths and identify areas for growth. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Frigidaire stainless steel dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and cleans dishes great. Not too loud but could be a little quieter but not an issue.
I would recommend this to a friendReplacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suitable replacement for a broken dishwasher in a tenants apartment.
I would recommend this to a friendSimple dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty basic dishwasher. No major bells & whistles
No, I would not recommend this to a friendRegret
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, smaller than my last basic dishwasher, stainless steel finish streaks and is much harder to keep clean than prior models I’ve owned
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We certainly appreciate you stopping by to share your feedback with us. We understand that some sounds coming from your dishwasher can be a little noisy. You may hear a noticeable change in sound as the wash action switches between the lower and middle spray arm, which is normal being that each spray arm has its own sound. Also, you are able to use warm soapy water and a dishcloth or sponge. This will help reduce the streaks you are seeing. You are able to view additional helpful cleaning tips on pages 12-13 in the manual. Should the you need any additional assistance from us or have any questions, feel free to contact us at 1-800-374-4432 Monday-Friday 8:30 am - 8 pm EST, and we will be happy to assist. Kindly, Ciara
Broken door latch
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars because door latch broke after only 6 months. Poor install through Best Buy installer; screw only caught part of the wood, loosened and now shifts on one side.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh man!
We are so sorry to learn of your experience with your door latch and install. We would love to review all possible options of assistance. Please reach out to our live chat team on our branded page Mon-Fri, 8:30 am-8 pm EST or call us at 800-374-4432. -R'Shaye
Choose different dishwasher.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this two days ago March 19, 2024 and this dishwasher is very noisy. Also, there is a loud grinding noise but I’ve never heard in any dishwasher that I have had. Do yourself a favor and skip this. I am returning this in the next couple days.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your dishwasher in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.-Christian
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. It’s mostly plastic. The door is flexible, has to be opened exactly in the middle. There are no special settings only normal wash and start.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Consumer! Thank you for your review. We are sorry to hear that you are not pleased with the style and features of your dishwasher. Your feedback is valuable to us and often referred to for future reference. Should you need further assistance, please feel free to connect with us. ~Briana
Terrible terrible terrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is absolutely terrible. Do not buy. Does not get dishes clean, even on "heavy" cycle. It's not even a year old .
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, AdrienC! This is one feeling we never want our family to feel. We apologize for your experiences with the dishes not cleaning. To get the best results when using the dishwasher, ensure not to overcrowd your dish racks to allow proper water and heat to flow through the appliance. And always make sure that the items are loaded properly. Large items on the bottom rack, and small items on the top rack; there should be space between the items to allow water to flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked, allowing them to rotate freely. If the issue still persists, please reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. -Sam
its meh. but it's better than nothing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a cheap piece of crap. i do not love it; i had to get it as everything else was unavailable due to pandemic shortages
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, itdemon! Thank you for your review. We are sorry to hear that you are not pleased with your dishwasher. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dish washer looks sharp and its a good price. Would buy it again
I would recommend this to a friendControl panel stopped working 1 week after install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new dishwasher failed to turn on 1 week after installation. Repairman says that the control board needs to be replaced. This is very disappointing. Not sure if I will purchase another Frigidaire product.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! We're sorry to hear your dishwasher stopped responding so soon into ownership. Please know this is very unusual and we will be happy to continue working with you to ensure your dishwasher is working as designed. If you need further assistance, please reach out to us by Live Chat on our website or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton
OK Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install went fine but the product itself is OK. Need to be careful as it doesn't always get the dishes clean.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you taking the time to share your experience with us TJChicago. We recognize that you are having concerns with a low cleaning performance from your dishwasher. We do recommend the continued use of a rinse aid. Also, please confirm that your water heater is set at 120°F (49°C) to assure proper water temperature inside the dishwasher. Lastly, run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Should you find these suggestions do not resolve your concern please contact us directly for further assistance. If we can be of any assistance to you at this time, our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheaply made. top rack constantly comes apart. almost falls. dishes tip over on bottom rack. not deep enough for large cups on top rack
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Patrick! We are sorry to hear that you have not been pleased with this model. We understand that there are some features on your new dishwasher that you are unhappy with. Your feedback will help us understand our strengths and identify areas for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Awfull experience with Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged and took over a month for Best Buy to come pick back up.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience. We apologize for the inconvenience caused by the damaged item and the extended wait for pickup. We encourage you to contact Best Buy directly regarding the matter, as they will be able to assist with the return or replacement process.
If you have concerns specifically with your Frigidaire product, please feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. We’re here to help and ensure you have a positive experience moving forward. -Yhano
Just over 6 months and it's already breaking
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't clean as well as expected. Owned apx. 6 months and it's already making odd sounds. Not worth the money, spend more and get better quality.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Mike, we appreciate you stopping by to share your dishwasher concerns with us. Most consumers have found that ensuring the incoming water is 120 degrees Fahrenheit and using a rinse aid can alleviate your cleaning concerns. You are also able to review additional cleaning tips on page 13 in the manual, along with normal operational sounds. Should you still have any concerns after reviewing your manual, please chat with us, and we will be happy to assist. Best Regards, Ciara
Tbd
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet installed. What else can I say at this point.
I would recommend this to a friendFrigidaire dishwasher wararnty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the buttons on the panel do not work Best Buy will not fix the unit unless you "bought" their warranty No i have to screw around and find someone that will do warranty work for Frigidaire
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! We're sorry to hear you're having trouble with the dishwasher controls. We will be happy to assist you with getting service! If you are still seeking help, please reach out to us by Live Chat on our website or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton
Buy another brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre dishwasher. Not well constructed and flimsy. Would buy again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for stopping by to share your feedback, Chileddie! Please know, it's important for us to hear if our products are meeting our consumers expectations and we will use your feedback for continuous improvement. Should you ever have any questions or need assistance, please reach out to us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST at your convenience. Best Regards, Ciara