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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 621 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 621 reviews
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new fridge, a little disappointed with the color, Best Buy didn't have it in the store to display...

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    New fridge trying different brand

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker outputs little ice..value is good and hopefully this one last longer then the previous one

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Good day, Ruben! Thank you for sharing your feedback. I understand how disappointing it can be when the ice maker isn’t producing as much ice as expected, especially if you’ve experienced similar issues with a previous appliance. Your concern is completely valid.

      We appreciate that you still see value in your Frigidaire appliance, and we want to make sure it performs as well as possible. If you continue to experience low ice output or have any questions about optimizing the ice maker, please reach out to us via Live Chat on our website or by calling Customer Support at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). Our team can guide you on potential adjustments or service options to help improve performance.

      Thank you again for sharing your experience, and we hope your appliance serves you well for years to come. - Maico Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best open box product I’ve ever owned. Reliable and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this is a really nice fridge. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this fridge is top notch. Value for money

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious Side by Side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Side by Side Fridge. Has all of the features I wanted and plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. The storage and coldness it gets is just the way I like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor coordination between BB and CITI again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was charged for a stainless hose. It was not used but was not shown on the bill. This is the 2nd time. Citi refers me to BB and they refer me to the store which is clueless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge poor service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but Best Buy delivered 2 refrigerators even though only one was ordered. Both were damaged.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Looks sleek but loud as a mac truck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and space but it make a loud noise!! We do not have the ice and water hooked up but it makes a loud noise randomly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Frigidaire - 25.6 Cu. Ft. Side-by-Side Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Silver is a very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator great prices great people Awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeat service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great but the refrigerator’s ice maker does not work. Fortinately, I bought a warranty.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi VirginiaC, thank you for sharing your experience. We’re glad to hear that you’ve had positive service, but we completely understand your frustration with the ice maker not working as expected. It’s great that you have a warranty in place, as that will help ensure the issue is addressed properly.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

      Thank you for your feedback, and we hope you have a great rest of your day!

      – Maico Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to the best buy outlet looking for a affordable fridge and i came to find out that they had grate prices there i purchase a side by side with ice maker works grate love the place

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect refrigerator for my family. Super quiet, with lots of space. Very open so you can see everything you have. The ice maker works great. Bery happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Side by side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heipful staff. Sticker on refrigerator said measurments can be off as much a 1/4 inch, this was a problem for me on the with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOOOL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT A FRIGIDARE FROM A FIEND IN 2004. iT REPLACED A FRIGIDAREN MY MOTHER BOUGHT IN 1968. THEY BOTH STILL WORKED BUT TIME MADE THEM ALITTLE ROUGH AROUND THE EDGES. IF I WANT COLD, IT HAS TO BE A FRIGIDARE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good fridge for the price. We have not had issues. It has been easy to keep up with replacing the filters when recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No child lock!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent fridge work well just no child lock, privious modle did have child lock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good investment for me in my household. It does exactly what it needs to do.

    I would recommend this to a friend
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