Customer Ratings & Reviews
- Model:
- FRSS2623AS
- SKU:
- 6506246
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, large capacity, and efficient ice production of the 25.6 Cu. Ft. Side-by-Side Refrigerator. Many appreciate its suitable size, convenient temperature controls, and modern design. However, some customers have noted concerns about the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
NICE FRIDGE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE WORKING REFRIGERATOR FOR THE SMALL FAMILY FOR THE TENANT
I would recommend this to a friend GREAT FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost identical to the one it replaced, which lasted 17 years.
I would recommend this to a friendGood customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this delivered a few weeks ago and they damaged the fridge.. however they are replacing it this weekend. Super satisfied with them.
I would recommend this to a friend- Pros mentioned:Overall performance
My smile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator i love it great deal on it just perfect for my kitchen
I would recommend this to a friend - Pros mentioned:Capacity
Good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge it was plenty of space without taking too much space
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, works great. Installation was fast and the employees were nice
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. Everything work’s wonderfully. I’d buy it again!
I would recommend this to a friend Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works as intended. It has great space and it gets cold fast. The ice maker takes about an hour to make a batch which isn't horrible.
I would recommend this to a friend- Pros mentioned:Ice production
My new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator with plenty of storage and a very good ice maker
I would recommend this to a friend Wouldn’t cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery drivers cancelled the first scheduled delivery at the arrival time, then customer service said the soonest they could deliver was another week later (two weeks at this point). You couldn’t get in touch with anyone at the actual store it came from, even the store number directs to the main call center. When it finally arrived it wouldn’t cool, and the warranty apparently doesn’t cover that for open box. I decided at this point I would just rather return it and go somewhere else, but the soonest they said they could pick up the return was another week out. So now I’ll just have a nonworking fridge in the way for another week. Needless to say, I doubt I’ll go back to Best Buy for any appliance purchases. The floor associates/manager were helpful and nice, but everything else was an absolute nightmare to deal with.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Kayla R! We’re sorry to hear that your experience didn’t meet your expectations regarding our service and delivery timeline. Your feedback is incredibly important to us as we strive to improve both our products and customer service.
If you have any additional suggestions, comments, or concerns, we’d love to hear from you. You can reach us via Live Chat on our website at https://www.frigidaire.com/en/ or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very good lots of storage i just love it very much
I would recommend this to a friend Spacious and nice looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fkexibie shelves and good price for water and ice maker
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for sharing your thoughts! We’re glad to hear you’re enjoying the flexible shelves and the great value of the water and ice maker features. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Frigidaire fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good and big inside storage room. Good price.
I would recommend this to a friend- Pros mentioned:Overall performance
MR. T
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, extremely happy with it no issues at all
I would recommend this to a friend - Cons mentioned:Lighting
Poor product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a year, ice and light circuit board malfunction. Ice maker stopped functioning. Light flickers on/off by itself. Bestbuy has been no help to fix issues. DO NOT BUY!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re truly sorry to hear about the issues with your ice maker and light on your Frigidaire side-by-side refrigerator. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis.
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
I'll be back
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rose gave my wife and I excellent service. I'll be Back!!
I would recommend this to a friendGreat experience purchasing a freeze from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a fantastic experience all the way from purchasing to have the freeze delivered - superb job by everybody involved in the process.
I would recommend this to a friend- Pros mentioned:Overall performance
Good fridge for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price! Uses space well, and has worked well for us so far!
I would recommend this to a friend Great Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very efficient, very easy to clean and move around. Highly recommend.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. This was purchased for my office and has been great.
I would recommend this to a friend