Customer Ratings & Reviews
- Model:
- FRSS2623AS
- |
- SKU:
- 6506246
Customer reviews
Rating 4.3 out of 5 stars with 586 reviews
(586 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, large capacity, and efficient ice production of the 25.6 Cu. Ft. Side-by-Side Refrigerator. Many appreciate its suitable size, convenient temperature controls, and modern design. However, some customers have noted concerns about the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall just a little compact but it serves its purpose.
I would recommend this to a friendRated 1 out of 5 stars
Horrible purchasing experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi Best buy associate, My review is for the process from the purchase to all the way of the pick up at the store. At the beginning was pretended to be a easy and convenient purchase became my worst nightmare I ever experience with any kind of a purchase. The delivery date was almost a month from the purchase date. Customer service was contacted twice getting a horrible experience as a customer on my position. No credit was offered for anything and when the credit was asked there was no positive option and no option to speak with management for any resolution on my case.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - White
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transaction was smooth and delivery was on time as expected.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item,Right on time,Great BB Service,Thank you very much Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick was easy no problems, fridge was good as new no issues
I would recommend this to a friendRated 5 out of 5 stars
CloverG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my purchase Will recommend this item to other
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black
I would recommend this to a friendRated 5 out of 5 stars
Good for rentals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for my rental rehabs. They are easy to install and easy to use. My tenants love em
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the price. Love, my new addition to the kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Great reliable fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good fridge would buy again if I had too but I don’t
I would recommend this to a friendRated 5 out of 5 stars
New Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the icemaker, but it could use a few door bins on the fridge side.
I would recommend this to a friendRated 1 out of 5 stars
Damaged refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to review since the item has come 4 different times and each time it came damaged
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - White
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Good day, Vincent B! Thank you for taking the time to share your experience. We sincerely apologize for the repeated issues you’ve faced with your item arriving damaged multiple times. We understand how frustrating and disappointing this must be, and it’s certainly not the experience we want for our customers.
Please know that we’re here to help you find a resolution. If you haven’t already, we encourage you to reach out to us directly via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432, available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We want to work with you to ensure you receive the quality product you deserve.
Thank you again for your patience and understanding. We hope to assist you further and turn this experience around.
Have a great rest of your day! - Maico
Rated 5 out of 5 stars
great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use. The look that I wanted.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product and service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very professional delivery and set up associates.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge love the ice and water dispenser.
I would recommend this to a friendRated 5 out of 5 stars
Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance, love the looks and the large shelves on the inside
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fits well with any modern home, woudl recomend to anyone
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Josh!
Thank you for buying one of our best-selling side-by-side refrigerators. We're really grateful and appreciate you taking the time to share your rating with us. If you have any concerns or questions about your unit, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
-Christian
Rated 1 out of 5 stars
Faulty Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge sucks. It started leaking copious amounts of water about a month after we bought it and Best Buy will do nothing about it! It is obviously a faulty product that they sent us, yet they will not remedy it.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re really sorry to hear about the leaking issue with your fridge and the frustration you’ve experienced with customer service. That’s definitely not the experience we want for you, especially with such an important appliance. We understand how disappointing it must be to deal with this, and we’re here to help. To better assist you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Rated 3 out of 5 stars
Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerato
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and the lighting on the inside is nice but the Water dispenser is very, very slow!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Pancakes,
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Rated 5 out of 5 stars
My favorite brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite brand for the refrigeratore with a very great deal.
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad cancels repairs. Fridge tears up if there is a power outage. This is a horrible fridge. Worst one that I’ve bought and I have bother others in the past from bby
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Lynn S! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire product. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico



















