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Customer Ratings & Reviews

Your price for this item is $1,259.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.3 out of 5 stars with 613 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, capacity, and ice production of the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System. Many appreciate its size and convenient temperature controls, as well as its modern design. However, some customers have noted concerns about the noise level and lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 613 reviews
  • Rated 4 out of 5 stars

    Order elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great if you can get it. Best Buy is incapable of coordinating with their 3rd party delivery crews. If you do get a delivery you better be sure they haul away the old appliance too. They try and say its haul away OR relocating to another place in your home. Good luck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price but no Frills

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good but the shelves don't have the crisper writing on them for refrigerated fruits and vegetables even though the online one does and the small shelf for ice cream, and the wine carrier is not included. The digital controls in the side of the door freeze the fruits.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New frigidaire

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator. It had good look stainless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecellent fefrigerator Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought a few of these for our properties. They look great and work perfect. Excellent way to upgrade the kitchen without spending

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Average Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is big. It does not have enough light. The light also does not come on when you dispense water. You have to manually turn it on. This model has no deli drawer.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello there. Thank you for your feedback. We understand that some features and designs in your unit did not meet your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth Frigidaire

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The perfect gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, love the depth of the shelving-spacious! Love the color, quiet...exactly what was wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been thinking so long to replace my fridge. I am more than satisfied with my choice. Spacious and well divided.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product for the price. Came with water and air filters. Great to have the built in ice maker and water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it’s purpose as a inside refrigerator, missing a deli drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best option for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator as a replacement for a very old Maytag unit. I couldn't be more happy with it. I had my old refrigerator checked out before I bought a new one and it was not repairable and it was very old. The repairman that I had out who is very reputable said stay away from brands like Samsung, LG and Kenmore so I brought this Frigidaire unit and it is very much worth the price. If you're in the market for a new refrigerator that works well had a reasonable price this Frigidaire unit can't be beat in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Lots of space and the water/ice maker work great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After four months of ownership, this refrigerator has presented multiple significant issues that raise concerns about its long‑term reliability. The compressor failed unexpectedly, leaving the unit completely nonfunctional. I have now been without a working refrigerator for over a week, and the process of securing replacement parts through the manufacturer has been slow and inconvenient. I was informed that the necessary components will take an additional three weeks or possibly longer to arrive. Would not recommend!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re very sorry to hear about the issues you’ve experienced with your refrigerator. A compressor failure so soon after purchase is certainly frustrating, and we understand how inconvenient it is to be without a working unit. Your feedback is important, and we encourage you to contact our customer support team via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      Best Regards  

      -Christian Frigidaire

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, setting are easy to adjust. The room on both size are just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer Service is awful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent! Customer service supervisor is avoiding to call me back. Been a month since I’ve been dealing with best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our choice. Sales person was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge but price shop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only annoying thing is getting the filters to replace

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another Frigidaire refrigerator again. This fridge stopped working less than 2 months after it was delivered. Unfortunately, stopped functioning right after my return window closed. I called Best Buy because I bought a 5-year protection plan BUT turns out if the fridge needs repair within a year after purchase, you HAVE to go through the manufacturer’s warranty. Well I contacted Frigidaire and it’s already been 3 weeks without a refrigerator and I’m being told it’ll be another 2-3 weeks before they can repair it. Best Buy will not touch the fridge until after one year…..very frustrating and disappointing.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your experience, and we’re truly sorry for the inconvenience you’ve gone through. Being without a working refrigerator—especially for weeks—is extremely frustrating, and we understand how disappointing this situation has been. Although repairs within the first year must go through the manufacturer’s warranty, we still want to support you however we can. Please reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris Frigidaire

  • Rated 3 out of 5 stars

    HORRIBLE SERVICE - Good Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a 5-star but the BEST BUY NIGHTMARE EXPERIENCE is a ZERO STAR! It took TWO DAYS OF MY TIME BECAUSE THE FIRST REFRIGERATOR WAS BROKEN. I fully believe Best Buy sells factory seconds and returns as new. I previously purchase a stackable washer/dryer that REQUIRED 4 VISITS SNDC3 DIFFERENT MACHINES TO FUNCTION. I also previously purchased as 70” LG TELEVISION THAT WAS BROKEN AND HADVTO BE REPLACED IN S SECOND VISIT. Even if you find a product you like, I HAVE TO RECOMMEND BUYING FROM ANOTHER SELLER! These side by side units ARE VERY INEFFICIENT FOR STORAGE SPACE.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, William. Thank you for sharing your feedback. We're sorry to hear about your experience, and we hope you get proper assistance. If you need any assistance with Frigidaire products, please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator at an Affordable Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at an affordable price. Would definitely purchase again and great for my investment properties.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price, excellent capacity and beautiful interior design, bought with the 5 year's extended warranty.

    I would recommend this to a friend