Customer Ratings & Reviews
- Model:
- FRSS2623AB
- SKU:
- 6506221
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System is a great fridge with a huge capacity and amazing ice maker. Many appreciate the size and convenient temperature controls, as well as its modern design. However, some customers have mentioned the noise level is a bit louder than expected, and the lighting inside could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Good product within budget
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good in terms of cost. Finishing is good. Lots of spaces.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Wow! This sounds amazing. We're glad that you are impressed with your refrigerator. We value your opinions and are happy to have you as a part of the Frigidaire family. - Ruth
Love my fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great. It was honestly a great deal when comparing quality to pricing.
I would recommend this to a friendJunk refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We fo not have the refrigerator! We sent both back! They were no good! Take the charges off our credit card!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Claude M.! Thank you for reaching out and bringing this to our attention. I sincerely apologize for the frustration and inconvenience you’ve experienced.
We understand that you no longer have the refrigerators and that both units were returned due to issues. We’re truly sorry that your experience did not meet expectations. This is certainly not the level of quality or service we strive to provide. Your concern regarding the charges on your credit card is important to us, and we want to ensure this is addressed appropriately.
Please be assured that we are here to help review the situation and work toward a resolution regarding the billing. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. Our representatives are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and will be happy to assist you further.
Thank you for your time and patience. We appreciate the opportunity to assist you. - Maico
Awful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never repurchase this refrigerator even if it was the last one. I’ve not had it 6 months an already had it serviced twice for the ice maker. The first time they came out they replaced the whole icemaker. The new one they replaced it with is worse than the first one and I was told that it only makes five cubes of ice every 70 minutes so unless you’re single or your family doesn’t use ice you might as well buy a countertop icemaker like we have had to do, and you might as well forget about putting stuff on the top shelf because if you do, everything will be frozen like the freezer and cause the rest of the refrigerator to freeze I’ve tried turning down the temp inside and that does not help and I’ve kept everything off the top shelf away from the vents and it’s still doing it. I don’t see this refrigerator lasting very long with all the issues I’ve already had..
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Frigidaire Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shopping at Best Buy Outlet is always great because you get to compare many brands in one location and everything is discounted.
I would recommend this to a friendGreat fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Came un damaged and in perfect condition. Love this appliance!
I would recommend this to a friendFrigidaire
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been reliable and the dilervry guys were good and service as well
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator freezes things at times. If you lower the setting it won't keep items cool enough. The thermostat seems to be off. The freezer portion works fine. Freezes quickly.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you so much for taking the time to leave us feedback, Airfryer. We're sorry to hear that you feel this way, and we would love to know more about your concern with the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the fridge but i prefer more storage for deli
I would recommend this to a friendFrigidare Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself, as far as doing what it's supposed to do is excellent. This is the first time I've owned a Frigidare product and so far so good.
I would recommend this to a friendFridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this fridge was quick and painless. They had everything I needed to know online. I didn't even have to go into the store.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Easy to change cooling settings and makes ice fast
I would recommend this to a friendTHANKYOU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you guys for being so nice and helpful.we love our Refrigerator
I would recommend this to a friendGood to go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, quick delivery. Came with a dented door and they are great about the replacement
I would recommend this to a friendSad failure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible fridge. It took 2.5 days to get cool enough to save milk from spoiling. The freezer only started making ice 2 days later and was half melted creating water on the bottom of the ice tray.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear, CombatVet. We appreciate you taking the time to provide us with a review and for bringing this to our attention.
We understand that experiencing problems with your new side-by-side refrigerator can be frightening, but we will work hard to improve your future exposure to our products. Refrigerator units should stabilize temperatures within 24 hours of installation, and we apologize for any inconvenience this may have caused you.
I surely understand your perspective and would be happy to look at the options we have available to address your concerns. When the time permits, please connect with us via Live Chat or call us on a phone by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product but the stainless steel isn't so good
I would recommend this to a friendSledhore
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frige not a big fan of the plastic paddles you use for water and ice
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelf in the freezer broke. The stainless steel surface full even after polishing proper product. The overall is not as good as I expected.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Bruno! Thank you for taking the time to provide us with your review.
It is so unfortunate that you have had this experience with your new side-by-side fridge, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
It's important for us to hear if our products are meeting our consumers' expectations, and we would be happy to see how we may be able to assist with any of your concerns. Please join us on a Live Chat or call us by phone by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Juan
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was amazing and efficient very pleased thank you
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator for our home and so far we really like it
I would recommend this to a friend