Customer Ratings & Reviews
- Model:
- FRSS2623AB
- SKU:
- 6506221
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System is a great fridge with a huge capacity and amazing ice maker. Many appreciate the size and convenient temperature controls, as well as its modern design. However, some customers have mentioned the noise level is a bit louder than expected, and the lighting inside could be improved.
This summary was generated by AI based on customer reviews.
Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in customer service and the way claim are handled
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Ricky. We feel your disappointment and know how important it is to have reliable customer service. We want to make sure you get the right assistance you need. We are here to help with any possible options for you. Please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
makes a handful of ice a day
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. Not worth it. They can come take this thing back.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear you feel this way, Shawn. We strive to provide the most reliable products and services for our customers and we hate that we were not able to delver those results for you. If there is anything we can do to improve your experience, please let us know! You can reach out to us live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST and we will be glad to assist you however we can. - Maria
Dent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator delivered with dent front right door
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, NaliaY. We feel terrible to hear that the appliance you received has a dent. Every now and then, our team always makes sure that all appliances are new and not touched before deliveries. We will try our best to help you. Please reach out to us at the Frigidaire contact number: 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. -Ruth
- Pros mentioned:Ice production, Overall performanceCons mentioned:Lighting
Works but bring a flashlight.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in how poorly illuminated the Refrigerator is and that they eliminated the digital thermometer. Otherwise, it makes cute ice cubes and keeps our food cold.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate your feedback regarding the illumination of the refrigerator and the removal of the digital thermometer. We understand how important good lighting is when it comes to easily finding items inside your fridge. While the lower illumination may seem like a drawback, it can actually help reduce energy consumption, which is beneficial for both the environment and your utility bills.
We're glad to hear that the refrigerator makes great ice cubes and keeps your food cold. If you have any other concerns or need assistance, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. Your satisfaction is important to us, and we're here to help! -Yhano
Value buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Large ice maker and great delivery service.
I would recommend this to a friend- Pros mentioned:Capacity, Temperature control
Floyd & Cassie upgrade journey.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we put off getting a second new one as long as we could. very pleased with this refrigerator. it meets our needs/very blessed to have. it is quiet, roomy, has an even cool/freeze system. not too big for our space and the price fit our budget. we have also made best buy purchases in 2022. thank you so much best buy for providing prime electrical appliances. we wish your company well.
I would recommend this to a friend - Cons mentioned:Noise level
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves this refrigerator. Especially the ice maker. A little noisy but overall great deal.
I would recommend this to a friend - Pros mentioned:Overall performance
I love my refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and great look! The service people were professional and efficient. I also love the shape of the ice cubes.
I would recommend this to a friend - Pros mentioned:Capacity
Great Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic refrigerator. Very spacious & the ice cubes are like little pyramids which I like better then the crescent ice cubes unless you like crushed which this fridge has as well. Also like the gray sides to match as well as water & ice gray background instead of black.
I would recommend this to a friend - Pros mentioned:Capacity
No lock on water and ice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it doesn’t have a lock for the water and ice so if you have toddlers that can reach it, they make a mess. It would have been 5 stars other than that! Absolutely love it. A lot of space.
I would recommend this to a friend - Pros mentioned:Size
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent look - very accommodating in size...easy to operate
I would recommend this to a friend - Pros mentioned:Capacity
Refri
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product, have a lot of space Nice look
I would recommend this to a friend Happy with my purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As of now,I have no complaints.Initially(after 2 weeks),I complained about the amount of ice that the ice maker dispensed.However it just took a little patience considering that I only had it a week and had two lil boys on Christmas break consistently using it which as a result never gave it time to fill up completely.I’m happy with my purchase
I would recommend this to a friend- Pros mentioned:Temperature control
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are really enjoying the refrigerator. The installation was easy and it keep our food at the correct temperature.
I would recommend this to a friend Island fresh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In our previous rental the landlord had that fridge so we love it so much it was only right when we purchased our own house to get the same fridge.
I would recommend this to a friend- Pros mentioned:Overall performance
Jim Thornton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far refrigerator is great like everything about it.
I would recommend this to a friend - Pros mentioned:Ice production
LOVE IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best of the line I love it. The huge ice maker and best glass shelfs do the job
I would recommend this to a friend - Pros mentioned:Size
Always broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They keep sending repair people out to fix it, but they can't fix it and won't replace it. It's an endless cycle and a huge hassle. We're always worried our food will go bad. Dealing with the company is a nightmare. They have already discontinued the correct parts to fix it. But they are still selling the fridge. Seriously.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Please accept our sincerest apologies that your experience with our product and brand was less than stellar. Please know that this certainly isn’t how we would want for things to go for you. It's important that we're continuing to work through this with you to determine what's going on
and resolve your concerns. So that we can do so, please do connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Oh no!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was delivered as promised. Was in good shape. But was told that if I wanted put in the kitchen where it was to go it would cost me an additional$59.99 because I bought what they called a box delivery. Not do happy Yair that point.
I would recommend this to a friendToo Loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is nice looking and well priced, but it is so loud and the variable speed compressor and fans run continuously. It is so annoying that I am moving it to the garage and buying a Bosch or some other brand to keep my sanity!
No, I would not recommend this to a friend