Customer Ratings & Reviews
- Model:
- FRSS2623AW
- |
- SKU:
- 6506224
Customer reviews
Rating 4.3 out of 5 stars with 623 reviews
(623 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No drawer for lunch meat or cheese! Don’t buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had another make and model refrigerator in mind, but they talked me out of it and recommended this fridge instead which I hate, it was part of a package and I cannot return it unless I return all items. There is absolutely no drawer to store my lunch meat or cheese in
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Yvette! Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
- Christian
Rated 5 out of 5 stars
Refrigerator Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent from the transport to the assembly. Very happy.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black
I would recommend this to a friendRated 1 out of 5 stars
Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in customer service and the way claim are handled
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Ricky. We feel your disappointment and know how important it is to have reliable customer service. We want to make sure you get the right assistance you need. We are here to help with any possible options for you. Please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Rated 1 out of 5 stars
makes a handful of ice a day
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. Not worth it. They can come take this thing back.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear you feel this way, Shawn. We strive to provide the most reliable products and services for our customers and we hate that we were not able to delver those results for you. If there is anything we can do to improve your experience, please let us know! You can reach out to us live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST and we will be glad to assist you however we can. - Maria
Rated 1 out of 5 stars
Dent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator delivered with dent front right door
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, NaliaY. We feel terrible to hear that the appliance you received has a dent. Every now and then, our team always makes sure that all appliances are new and not touched before deliveries. We will try our best to help you. Please reach out to us at the Frigidaire contact number: 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. -Ruth
- Pros mentioned:Capacity, Ice production
Rated 5 out of 5 stars
Love this fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE REFRIDGERATOR IS ROOMY AND RUNS LIKE A DREAM. i LOVE THE SMALL ICE CUBES.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice production, Overall performanceCons mentioned:Lighting
Rated 3 out of 5 stars
Works but bring a flashlight.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in how poorly illuminated the Refrigerator is and that they eliminated the digital thermometer. Otherwise, it makes cute ice cubes and keeps our food cold.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate your feedback regarding the illumination of the refrigerator and the removal of the digital thermometer. We understand how important good lighting is when it comes to easily finding items inside your fridge. While the lower illumination may seem like a drawback, it can actually help reduce energy consumption, which is beneficial for both the environment and your utility bills.
We're glad to hear that the refrigerator makes great ice cubes and keeps your food cold. If you have any other concerns or need assistance, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. Your satisfaction is important to us, and we're here to help! -Yhano
Rated 5 out of 5 stars
Value buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Large ice maker and great delivery service.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Floyd & Cassie upgrade journey.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we put off getting a second new one as long as we could. very pleased with this refrigerator. it meets our needs/very blessed to have. it is quiet, roomy, has an even cool/freeze system. not too big for our space and the price fit our budget. we have also made best buy purchases in 2022. thank you so much best buy for providing prime electrical appliances. we wish your company well.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator fits perfectly in my kitchen.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice production
Rated 5 out of 5 stars
Frigidaire - 25.6 Cu. Ft. Side-by-Side
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. love the ice maker. I can get ice crushed or cubed.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and happy with the purchase that I made!
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is one of the best I have ever owned.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves this refrigerator. Especially the ice maker. A little noisy but overall great deal.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
I love my refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and great look! The service people were professional and efficient. I also love the shape of the ice cubes.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic refrigerator. Very spacious & the ice cubes are like little pyramids which I like better then the crescent ice cubes unless you like crushed which this fridge has as well. Also like the gray sides to match as well as water & ice gray background instead of black.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
No lock on water and ice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it doesn’t have a lock for the water and ice so if you have toddlers that can reach it, they make a mess. It would have been 5 stars other than that! Absolutely love it. A lot of space.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent look - very accommodating in size...easy to operate
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
The Fridge is fine..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is fine but I'm having an issue where theres ice building up on the freezer door.
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi RichardM! Thank you for your feedback. We’re glad to hear your refrigerator is working well overall.
We’re sorry to hear about the ice buildup on the freezer door, as this can be inconvenient. Ice accumulation is sometimes caused by high humidity, frequent door openings, or a door seal that isn’t fully tight. We recommend checking that the door is closing properly and ensuring the freezer isn’t overfilled.
If the issue persists, please contact our customer support team via Live Chat at www.frigidaire.com or calling us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Refri
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product, have a lot of space Nice look
This review is from Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend
















