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Customer Ratings & Reviews

$1,259.99
Save $140
Comp. Value: $1,399.99

Customer reviews

Rating 4.3 out of 5 stars with 623 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 623 reviews
  • Rated 1 out of 5 stars

    No drawer for lunch meat or cheese! Don’t buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another make and model refrigerator in mind, but they talked me out of it and recommended this fridge instead which I hate, it was part of a package and I cannot return it unless I return all items. There is absolutely no drawer to store my lunch meat or cheese in

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Yvette! Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
      - Christian Frigidaire

  • Rated 5 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent from the transport to the assembly. Very happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in customer service and the way claim are handled

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Ricky. We feel your disappointment and know how important it is to have reliable customer service. We want to make sure you get the right assistance you need. We are here to help with any possible options for you. Please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth Frigidaire

  • Rated 1 out of 5 stars

    makes a handful of ice a day

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. Not worth it. They can come take this thing back.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear you feel this way, Shawn. We strive to provide the most reliable products and services for our customers and we hate that we were not able to delver those results for you. If there is anything we can do to improve your experience, please let us know! You can reach out to us live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST and we will be glad to assist you however we can. - Maria Frigidaire

  • Rated 1 out of 5 stars

    Dent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator delivered with dent front right door

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, NaliaY. We feel terrible to hear that the appliance you received has a dent. Every now and then, our team always makes sure that all appliances are new and not touched before deliveries. We will try our best to help you. Please reach out to us at the Frigidaire contact number: 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. -Ruth Frigidaire

  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Love this fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE REFRIDGERATOR IS ROOMY AND RUNS LIKE A DREAM. i LOVE THE SMALL ICE CUBES.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance
    Cons mentioned:
    Lighting

    Rated 3 out of 5 stars

    Works but bring a flashlight.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in how poorly illuminated the Refrigerator is and that they eliminated the digital thermometer. Otherwise, it makes cute ice cubes and keeps our food cold.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate your feedback regarding the illumination of the refrigerator and the removal of the digital thermometer. We understand how important good lighting is when it comes to easily finding items inside your fridge. While the lower illumination may seem like a drawback, it can actually help reduce energy consumption, which is beneficial for both the environment and your utility bills.

      We're glad to hear that the refrigerator makes great ice cubes and keeps your food cold. If you have any other concerns or need assistance, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. Your satisfaction is important to us, and we're here to help! -Yhano Frigidaire

  • Rated 5 out of 5 stars

    Value buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Large ice maker and great delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Floyd & Cassie upgrade journey.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we put off getting a second new one as long as we could. very pleased with this refrigerator. it meets our needs/very blessed to have. it is quiet, roomy, has an even cool/freeze system. not too big for our space and the price fit our budget. we have also made best buy purchases in 2022. thank you so much best buy for providing prime electrical appliances. we wish your company well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator fits perfectly in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Frigidaire - 25.6 Cu. Ft. Side-by-Side

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. love the ice maker. I can get ice crushed or cubed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and happy with the purchase that I made!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is one of the best I have ever owned.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this refrigerator. Especially the ice maker. A little noisy but overall great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    I love my refrigerator!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and great look! The service people were professional and efficient. I also love the shape of the ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator. Very spacious & the ice cubes are like little pyramids which I like better then the crescent ice cubes unless you like crushed which this fridge has as well. Also like the gray sides to match as well as water & ice gray background instead of black.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    No lock on water and ice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it doesn’t have a lock for the water and ice so if you have toddlers that can reach it, they make a mess. It would have been 5 stars other than that! Absolutely love it. A lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent look - very accommodating in size...easy to operate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Fridge is fine..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is fine but I'm having an issue where theres ice building up on the freezer door.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi RichardM! Thank you for your feedback. We’re glad to hear your refrigerator is working well overall.

      We’re sorry to hear about the ice buildup on the freezer door, as this can be inconvenient. Ice accumulation is sometimes caused by high humidity, frequent door openings, or a door seal that isn’t fully tight. We recommend checking that the door is closing properly and ensuring the freezer isn’t overfilled.

      If the issue persists, please contact our customer support team via Live Chat at www.frigidaire.com or calling us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris Frigidaire

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refri

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product, have a lot of space Nice look

    I would recommend this to a friend