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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 977 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 250 Sq. Ft. Window Air Conditioner's cooling capabilities and its relatively quiet operation. Many appreciate its ease of use, installation, and the convenience of the remote control. While some find the unit somewhat heavy, positive feedback on price and performance is also prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-976 of 976 reviews
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but I had to return this item. It didn’t even blow cool air out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return immediately. This is recommended for small rooms.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cools room okay

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools room okay but doesn’t make it completely cold.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your feedback, Gina. I recommend adjusting the temperature to a colder setting with a higher fan speed to help cool the area to your liking. I hope this helps. Please don't hesitate to contact us at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you need additional assistance. Kindly, Courtney Frigidaire

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Bargain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner that runs quietly and works well. This air condition is a bargain based on the features, reliability, and cost of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Still works 4 years later!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is it will periodically make some random loud noises but other than that it gets the job done! Room stays super cold all through the hot summer months. Definitely recommend for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Great little AC!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire makes the best window units. I have tried both GE and LG in the past for my above the garage office, and a larger Frigidaire has done the best, by far. I needed a small window AC for an upstairs bedroom while my central unit is being replaced. This unit is very quiet, cools wonderfully, and has great controls and features. This unit has allowed me to postpone my complete unit replacement until the fall.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Great unit, just in time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this "extra" air conditioner for my sons room. We have one in our bed room,but his room gets too hot. Bought this just as the July heat wave started, and installed it in his room at 1pm in the afternoon with the sun shinning on that side of the house. 30 min later room was down right cold. Quieter than my other window unit. Might have to upgrade that one!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up my Frigidaire 6.000 BTU A/C on 4/20 it runs awesome! I'm in the master bedroom and let me tell you it keeps it cold! I shop around on the price and hands down Best Buy was the best @ $179.99 this is my 2nd Frigidaire I got six seasons out of my last one and the way I use it that's not bad for today's A/C I just about live in my bedroom and I run it just about 24/7 My Best Buy sold out (deptford nj) and had to restock them.You can't go wrong with this unit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Quiet, but I have seen quieter ones. Better for a larger room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Careful when you order open-box!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC works great really cools the room, but when you buy an open-box make sure you check that everything is in there. I made the mistake of not checking, so went ahead and installed it and then I noticed it did not come with the remote control...Best Buy did not help me with that, even after talking to three different customer service reps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay unit for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed unit on super hot, muggy day. Installation was manageable. There aren't many parts to deal with. Still, the instruction manual has poor diagrams and could be simpler. Our vinyl clad windows also presented some installation challenges dealing with the louvers.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Window A/C is a smart purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a delightful purchase. The unit is quiet and works great. I love the timer too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    no idea how it got a 4-star rating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the increased btus and the great reviews, but it can't even cool a 10x15 room. because of how the fan and styrofoam is set up on the inside, the air really only comes out of the right third of the venting up top. the air comes out cooled but almost slightly humid, whereas a frigidaire 150 sq. ft. unit i have comes out super cold from the start, and stays that way. i have to set this unit to 70 degrees in hopes of keeping my 10x15 room around 80 degrees, and most of the time it stays hovering above 80 no matter what. the extra btus (and price) have been pointless, and i've never had a problem of an air conditioner not getting cool enough until buying this one -- with the 3 or 4 i've had before, i'd always have to turn them to higher temperatures because the room would get too cool. that's not a problem with this one, because it can't even keep my room cool. wish i could return it.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Fran! We understand your concern with the cooling issues you are experiencing. This air conditioner is designed to cool a single room at 250 square feet and may be oversized for the 150 square foot space you describe. Oversized models may cycle on and off quickly or leave a room feeling clammy and be overall less efficient than a model of the proper size. We would suggest keeping a 5,000 BTU model made for 150 square foot rooms. If you have any further questions, please feel free to give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton Frigidaire

  • Rated 5 out of 5 stars

    Reliable AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable air conditioner... hadve ut for 3 years now

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box "Excellent" condition -- NOT :(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased unit as open box with the designation "Excellent" condition (like new). The back panel fins are clearly damaged and crushed in one area, which I read inhibits air flow. I was out of state and opened the box to install 10 days after return date. Unhappy.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We are sorry to hear that your product did not meet your expectations, Essayfox. Please contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST to evaluate all of your available options. Best, Maggie Frigidaire

  • Rated 1 out of 5 stars

    Might as well have bought a fan...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this for about 2 months. The first 2 weeks, it worked really well. Now it doesn't cool the room any more than a fan would. I have cleaned the filter multiple times, so that is not the problem. It's just a piece of garbage.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your A/C experience, Susan. Please also keep in mind the air conditioner unit is only designed to cool about 15-20ºF less than what the outside temperature is in your area. If you are experiencing higher temperatures in the 90’s you will not be able to cool the atmosphere inside your home below 70-75ºF successfully. This goes for any air conditioner unit, big or small, central air or portable. Ensure there are no blockages near the air vents and that all windows and curtains are closed to reduce the amount of heat that enters the environment. I hope this information is helpful! -Courtney Frigidaire