Customer Ratings & Reviews
- Model:
- FFTR1425VW
- SKU:
- 6365352
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 13.9 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting it works great and offers ample room for a small home. The refrigerator is also appreciated for its quiet operation, effective temperature control, and design suitable for smaller spaces. However, a few customers have reported issues with the door quality.
This summary was generated by AI based on customer reviews.
I am impressed how great it looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad were friendly polite and efficient. And didn’t rush us Thank You. Christopher J was very kind
I would recommend this to a friendFridge small
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small dent otherwise great!!! Good delivery service and help from manager
I would recommend this to a friendPerfect size for an extra fridge, Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for an extra fridge in the garage.
I would recommend this to a friendSmall fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small. I’m 5’2” and taller than the fridge. Did not expect it to be as small as it is. Literally have to get on knees to get to bottom shelf and drawer.
No, I would not recommend this to a friendGood Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good reliable refrigerator. Using it in my garage.
I would recommend this to a friendNot Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because one of the legs was missing. I was told that’s the way it was supposed to look.
No, I would not recommend this to a friendGreat refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery people were excellent. The refrigerator does what I wanted it to do.
I would recommend this to a friendWorst customer service experience of my life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has had issue since it was new in October 2023. Have had two separate Electrolux servicers out 2x each and they can't fix it. Geek Squad has been useless - first call the guy said no issue (one cold setting, the coldest and everything freezes), the second time servicer claimed to have tried to contact me without success...that's bunk. Stayed home all day waiting for them to show up. Worst customer service experience of my not-so-short life. Had to go out and buy a second refrigerator after the unit was plugged in for two weeks It's now been six months.
No, I would not recommend this to a friendright size
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.timely delivery----very careful instaltion--------set up very efficient
I would recommend this to a friendFrigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the refrigerator but its a lil too small inside
I would recommend this to a friendWay more room than 13.9 Cu. Ft.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made. Frigidaire is just a solid brand name for appliances.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience with best buy ,easy to order and it was delivered when it was supposed to be. Delivery driver was very helpful.
I would recommend this to a friend Stopped working in less than a month trash
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is beyond horrible. We have been jsimg it for less than a month and neither fridge or freezer works. I have never seen a fridge break so quickly. Frigidaire takes their sweet time, over a week later the technician basically tells us the fridge is a lemon. Called Frigidaire, they operare just like the fridge, trash. They think we will wait 2 weeks for a new fridge. Proceed at your own risk but I definitely will not be buying this fridge again and nor buying Frigidaire
No, I would not recommend this to a friendPurchase anywhere else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came damaged. Tried customer support, tried calling store directly. No help whatsoever. Horrible customer service and now I am stuck with damaged item.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you sharing your feedback and bringing your concerns to our attention. We’re really sorry to hear that your product arrived damaged and that you’ve had trouble getting support. It’s important to report any damage directly to the dealer from whom you purchased the item, for them to immediately address these issues.
If you're unable to get the assistance you need from the dealer, please feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday to Friday, from 8:30 a.m. to 8 p.m. EST. We’re here to help you resolve this situation! -Yhano
Maybe not a great purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m just a few months out of my one year warranty and the door isn’t sealing closed anymore.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, Joen. We're sorry to hear that this has been your experience with your refrigerator door seal and would love the chance to review your concerns.
If dirt or debris is preventing your fridge door from sealing properly, all you have to do is give it a thorough (but gentle) cleaning. Use warm soapy water and a soft dishcloth to carefully wipe down the gasket and the surface it seals against. Take care to gently open the folds of the gasket to remove any crumbs. If the issue persists, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we would love to look more into your concerns to see how we can assist you. ~Sam
Terrible Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible installation. Crew came in to install all of our kitchen appliances, and ended up flooding our kitchen. Didn’t check to make sure things like fridge and dishwasher were hooked up properly, and destroyed a lot of the plumbing in the kitchen which we then had to pay out of pocket to have a plumber come fix. Would be very skeptical about the crews coming in to install your appliances, make sure you watch them triple check EVERYTHING.
No, I would not recommend this to a friendOverheating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats and temps fluctuate more than an refrigerator I’ve owned
No, I would not recommend this to a friendFrigidaire
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product brand, but the daily humming noise that the refrigerator makes was totally unexpected.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked beautifully for three weeks, then started freezing everything.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We do apologize for any inconvenience that this has been your experience with your new unit. We want to make sure that you are getting all the help you need. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. - Jessica
File a Complaint w/ BBB to get BestBuy's attention
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered my fridge on 1/9/24 and still don't have it. My experience with Best Buy has been horrible - until I filed a complaint with the BBB. Then people started paying attention though I don't have a fridge yet. Supposedly it is coming tomorrow 2/3 but I have been cancelled on last minute twice so far.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Kim. Thank you for sharing your feedback. We're sorry to hear about your experience, and we hope you get proper assistance. If you need any assistance with Frigidaire products, please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth