Customer Ratings & Reviews
- Model:
- FFTR1835VS
- SKU:
- 6369424
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 18.3 Cu. Ft. Garage Ready Top-Freezer Refrigerator for its excellent overall performance, spacious capacity, sleek design, and effective temperature control. However, some customers have noted concerns about the noise level during operation. Additionally, a few customers mentioned issues with the door not closing properly and expressed a desire for a freezer shelf.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door operation
Terrible experience, Terrible noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called because runs loud & snaps/pops from fridge & freezer. Repair man leveled, thot might be ok Given appointment on last return day so then couldn’t return. Pop count after he left was 14 after closing door once. Now making whining noise too. Door hard to open.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi,
We're sorry for the troubles you're experiencing with your refrigerator. We understand your concerns and would love nothing more than to help in any way that we can, please come chat with us live on our branded page, Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
- Cons mentioned:Door operation
poor quality Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doors dont close they spring back You open fridge freezer opens you close the fridge freezer opens Cheaply made cheaply installed with an attitude
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Valued Consumer! We're sorry to hear of the issues with the doors closing properly and we would like to help. Ensure that the refrigerator is installed per the installation instructions from the use and care guide on page 9, we have included the instructions below. If you may have any additional concerns, please feel free to contact us by phone at 1-80-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
All 4 corners of the cabinet must rest
firmly on the floor.
The cabinet should be level at the
front and rear.
The sides should tilt ¼" (6 mm) from
front to back (to ensure that doors close and seal properly).
• Doors should align with each other
and be level.
Do not buy an appliance here!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a refrigerator from a local best buy on 8/20. It was delivered on 8/22. Unit is faulty. Called best buy they sent me to some 3rd party that I wasnt even aware was involved. Smh. Lesson learned!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate your review, and thank you for bringing this up to our attention, MAC86.
Please accept our sincerest apology for the incident that happened, especially since it was a brand new purchase unit. We understand that you're in the process of having the issue diagnosed by a technician so they can repair or change part(s) on the appliance.
Consumer satisfaction is of the utmost importance to us here at Frigidaire. We are here and
ready to step in to help make things better. For any help needed, please connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Get a different brand!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing against best buy, it is the manufactures fault. We have gone 3 months with no fridge due to this one going out after only 7 months of using it brand new.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, JayC. It is so terrible that you have gone through this. We want you to know that, as a customer, you are significant to us and that we will make every effort to meet your needs. We want to make sure this is addressed properly. Please don't hesitate to contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. - Ruth