Customer Ratings & Reviews
- Model:
- FFTR2045VB
- SKU:
- 6398468
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the overall performance and capacity as positive aspects of the 20 Cu. Ft. Garage Ready Top-Freezer Refrigerator. The size, design, noise level, and temperature control are also well-received features. However, some customers have noted the absence of a freezer light as a minor drawback. Additionally, a few customers have expressed concerns about the finish and its susceptibility to fingerprints.
This summary was generated by AI based on customer reviews.
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY Bought from Traverse City MI on 6/30/23…and already dead. This unit was inside and didn’t even last 2 years! Wont let me give zero stars.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Scuba40Starwars! Your comments are vital to us in improving future appliances. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire 20 Cu. Ft. Garage Ready Top Freezer Refrigerator FFTR2045VS. We're here to help.
If you have any additional suggestions, comments, or concerns, please let us know by joining us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Defective, cost us money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and set up- never cooled correctly. After 2 service calls found to have non repairable internal leak, Fridgedaire “bought back” w/out reimbursing sales tax or removing unit. We bought a different brand and had to pay have this one removed. All this occurred over a 3 month period, never having a working frig. Disappointed in brand and service (not the repair service- they were great but unable to help). No more Fridgedaire appliances for us.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Frigidaire is BEST not Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Frigidaire refrigerator broke 5 weeks after I bought it and Best Buy would not fix it or help me in anyway they said warranty was 2 weeks only. So I called Frigidaire and they help sent a repairman the next day and he fixed it with No Charge at all. As for Best Buy Never again will I buy anything from them. But Frigidaire I will buy all appliances they are the BEST!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your feedback with us, Annelle! We strive to provide the best experience for our customers. If there is anything we can do to help, please let us know! You can always reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator came DOA (dead on arrival) did not work - wasn’t able to get a replacement for 7 weeks. We were without a refrigerator for Christmas with over 20 guests
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, JessicaB! Thank you for sharing your experience with us. We are sorry to hear that it has not been the best. This is certainly not what we would want for you. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Died after a year. Look elsewhere, please.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear your appliance didn’t meet your expectations and stopped working after a year. That’s certainly not the experience we want for our customers. Please contact our customer care team directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
VERY Poor Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor started to failed within 3 hours of installation. Poor quality. Buyer beware. Best Buy was great at making the return easy. Bought LG in its place for $20 more.
No, I would not recommend this to a friendIf you purchase, make sure you get the warranty.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge in December 2023. In June 2024, the refrigerator is having a problem keep temp. The freezer is fine. But in a little over 6 months of having it, I’m having issues. I’m highly disappointed not only because of that but because I opted out of getting the warranty because it wasn’t in the budget.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. - Jessica
broke 3 times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.useless, broke after two months, do not buy this one anymore
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about your experience and that the product broke after such a short time. That’s definitely not the quality we aim to deliver. Please reach out to our customer support team via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
They used to be good....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are prone to freezing over, so buyer beware...
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry that this has been your impression with our product, Dave. Our number one goal is customer satisfaction, and your feedback will help us understand our strengths and identify areas for growth. Should you need any assistance, please do not hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Worst ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator about to go through a third exchange and lost all my food and time away from work and fire smell in my whole house very lucky my house didn't catch fire ....worst purchase
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi,
These are words we never like to see, however, we're here to help every step of the way. The safety of our extended families is number one for us. And we're sorry that you didn't get this experience. We're here for you should you still need assistance, call us anytime at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Frigidaire Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased specifically as a garage refrigerator anad was advertised as one. Good size, plenty of organized room on interior and so far has kept things cold/frozen.
I would recommend this to a friendTrash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor went out in 16 months. Of course the warranty is only 12 months.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Chris
Disrespectfully treated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still awaiting my shelves. I month plus frig came missing parts called immediately was lied to ever since. Reordered fridge only to get lied to again delivery man was never on my camera
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with the delivery of your appliance. For delivery concerns we do recommend reaching out to the dealer for further assistance. - Jessica
Sometimes a customer receives a bad unit...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, our refrigerator didn't work when it was delivered. It's been returned and we are awaiting Best Buy's refund of our payment.
No, I would not recommend this to a friendGreat fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful size and quality! I appreciate the storage capacity .
I would recommend this to a friendMalfunctioning fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan was bad when received.. frigidaire had it fuxed but had no use for 4 weeks
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re saddened to learn that you are having troubles with your refrigerator. You may be confident that we value your opinions and will continue to put quality first. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.-Angel
Refrigerator missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was delivered and missing parts and also it took long for pats to get deliver and no one followed up with me I expected better service from beat buy
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Gloria. This is so disappointing. We understand that it's very important for quality control to check every part of the product before delivery. We are here to help you get the missing parts for your appliance. Please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Frigidaire 20 cu ft fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doors did not close on their own, we had to push them. There were no handles for either freezer or fridge.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your concerns with us! We recommend making sure that no objects are blocking the doors from closing. Also know that the handles are recessed on the door. ~Thank you
DO NOT BUY THIS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Compressor failed 14 months after purchase. Quoted $1295 for the fix.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear, EdwinH. We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
We’re sorry to learn that your experience with our brand was less than satisfactory. Please know that we strive to produce quality products, and your feedback does not go unnoticed.
We take great satisfaction in meeting your high standards for quality, and if there is anything we can do to improve your experience or have any specific assistance with the appliance, feel free to reconnect with us on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and product. Staff very helpful. I’ll go again
I would recommend this to a friend