Customer Ratings & Reviews
- Model:
- FRFG1723AV
- SKU:
- 6486389
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator's good size and large capacity. Many customers appreciate the overall performance, design, and quiet operation. However, some customers have noted issues with the freezer lighting. The temperature controls are also easy to adjust.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Frigidaire double door refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is sleek, adding a touch of sophistication to your kitchen without breaking the bank. I would recommend this refrigerator to any of my friends and family.
I would recommend this to a friend - Pros mentioned:Overall performance
My new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product!! Awesome product Awesome product!
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!awesome!!!!!!cute!!!! I recommend big!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Nichol Leavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for everything required in my house hold, plus.
I would recommend this to a friend Good but very basic fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice looking and energy effect but is a very basic, no frills model without much thoughtful design we bought because it was the only model that fit into our existing cabinet when our old fridge died suddenly. It doesn't have any of the features our 15 year old model had and the ice maker design is clumsy but does work quickly though it is quite noisy. The internal water filter is nice, the door pocket are adjustable. It is very easy to set up, level and install.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there! We're happy to hear that you like the exterior design of your refrigerator, but we're sorry to learn that the refrigerator shelves didn't meet your expectations. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with a better understanding of
what is needed for you. Our team will evaluate your review to help in implementing future design improvements to our product lines. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great, a lot of space for its size. One thing I would improve is increase the volume on the open door alert.
I would recommend this to a friend- Pros mentioned:Capacity
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge looks great and has plenty of room. Would recommend.
I would recommend this to a friend Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, great storage and the lights inside are awesome!
I would recommend this to a friendPerfect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my refrigerator for almost a year now. I am completely happy with eveything about this purchase experience, from the online tools to measure which refrigerator would best fit my space, to the ability to review and compare this model with other similar features,to the expert and polite delivery and installation.
I would recommend this to a friend- Pros mentioned:Design
ATP Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice refrigerator. I love the freezer being on the bottom and the way the freezer makes the ice cubes
I would recommend this to a friend - Pros mentioned:Size
Great Fridge!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this refrigerator. it is tvery nice and he perfect size!
I would recommend this to a friend - Pros mentioned:Design
My new Frigidaire refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, love my new refrigerator! Great look and excellent daily performance all food are beautifully keep at the perfect temperature fridge and freezer
I would recommend this to a friend BUYER BE VERY AWARE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE!!!!!!!!!!!! BEST RUINED THANKSGIVING FOR ME AND MY FAMILY. On November 2, 2025 I ordered a refrigerator on November 12th I cancelled after discovering it wouldn't fit in my kitchen space. So I walked in to Best Buy and ordered a new one. Again, someone from the Geek Squad called and verified the space I had and the day of arrival for the new refrigerator that was expected to come NOVEMBER 24, 2025 BETWEEN 8am and 5:30pm. I was told the Geek Squad would call me on the arrival day before delivery. NO CALL! NO SHOW!! NO EXPLANATION!!!!! I called customer service a total of 8 times from 12:30pm to 5:30pm. The first 5 representatives were assuring stating the product was coming and still out for delivery. It wasn't until the 6th representative I started asking more questions and getting real answers. I asked was the delivery company third party? She said, oh no it's the Geek Squad. They're Best Buy employees. I knew then my item was not coming. The 7th representative had me on hold for a longer while than all the rest. When he came back to the phone he, "I'm sorry and really do apologize but the driver can't get delivered because they can't get to you" I lost it! And demanded my refrigerator be sent to me now! It's Thanksgiving and I'm cooking. I have guest I need MY REFRIGERATOR!!!!! He put me on hold again and gave a ticket number instructing me that s supervisor would call me in 30 minutes. I didn't wait for a call and none did! I called back the 8th time and asked to speak a supervisor. Someone named Julio came to the phone. Julio told me that there was an issue at the warehouse and that the item was never released. I'm on blood pressure medication and needed to take another dose because I felt pounding in my head and chest! Julio advised me to go to the store I purchased the product from to see if they could anything for me. Said maybe you could pick one up. REALLY??!!!!! I took a day off work and was one hour late for my other job! I have no refrigerator and don't know what I'm gonna do for Thanksgiving! No one at Best Buy cares that this has happened to and my family! As of 12:45pm today no has reached out to apologize, proved compensation or anything. Nothing! Oh but they have without my consent rescheduled delivery for SUNDAY, NOVEMBER 30TH. i WILL NEVER BUY FORM THESE PEOPLE AGAIN!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, ZenolaF! Thank you for sharing your experience, and I want to sincerely apologize for the frustration, stress, and inconvenience you and your family faced during what should have been a joyful Thanksgiving. I completely understand how upsetting it must have been to prepare for the holiday and not have your refrigerator delivered as expected, despite multiple assurances.
It’s clear that this situation caused significant disruption to your day, added stress to your health, and left you without a critical appliance when you needed it most. I truly empathize with the impact this had on you and your family, and I’m very sorry that the communication and support from the delivery process fell short of your expectations.
While the delivery process is handled through third-party or retail partners, we want to ensure that your concerns are heard and addressed. If you haven’t already, I encourage you to contact us directly via Live Chat on our website or by calling Customer Support at 1-800-374-4432 so we can review your situation, escalate your case if appropriate, and explore any options that may help.
Special Holiday Hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
We genuinely appreciate your feedback and your patience during this very frustrating experience. Thank you for bringing this to our attention, and we hope to help find a resolution. - Maico
- Pros mentioned:Size
Valerie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our space, does not leave fingerprints
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new Refrigerator. Works great and easy to clean.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not deep enough Overall works great. Trouble putting the charcoal filter in
I would recommend this to a friend - Pros mentioned:Size
Nice Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator at a great price. Fits in small spaces.
I would recommend this to a friend Review of Frigidaire Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I basically love everything about the refrigerator except for the ice cube maker. It over fills and drops them before completely frozen so you end up with strips and clumps of ice.
I would recommend this to a friend- Pros mentioned:Size
Fits well and easy to find items
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble finding this size to fit under my cabinets and glad to find this Frigidaire. Well lighted and easy to find/store items.
I would recommend this to a friend - Pros mentioned:Size
Good fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a small space in our kitchen for a refrigerator. We learned the hard way that width is not the only issue. This one, a "counter depth" fits fine.
I would recommend this to a friend