Customer Ratings & Reviews
- Model:
- FRFG1723AV
- |
- SKU:
- 6486389
Customer reviews
Rating 4.5 out of 5 stars with 687 reviews
(687 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the product's perfect size, excellent overall performance, and awesome storage capacity. They also appreciate its appealing design, quiet operation, and effective ice maker. Further positive feedback highlights the easy-to-adjust temperature controls and bright interior lighting. There are no significant customer complaints reported for this product.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Frigidaire 17 ft refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for a small home, actually seems to have more space than 18.1 cu. ft. it replaced.
I would recommend this to a friendRated 1 out of 5 stars
Worst Customer Service Experience Ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is an issue with this fridge that prompted me to return it. The whole left side of the fridge in my unit is exposed, and while the side view presented on this site doesn't show it, you can see the "innards" of the fridge that are exposed on the backside of the fridge when viewing it from the side. It's an eyesore, and it is falsely advertised, since you can't see the issue on the website. Everything else about it is fine, so if you don't have the side of your fridge exposed, you should be fine. The bigger problem is how awful trying to return this has been. Here's a list of how the returns process has gone down so far: -The customer support line hung up on me about 10 times, including when I was put on HOLD after talking with someone. -I tried text support, since the phone system wasn't working. The whole process was slow and took over 30min to complete. -They couldn't do an exchange, since like models were on back order and couldn't come until Nov. I can't wait that long. At least we were able to setup the return, and I could purchase a new fridge from a different site. - The return appointment was setup and then summarily cancelled about 4 different times with no explanation. Fixing the issue required me to call into customer support every time, and every time, it kept getting cancelled. Not only that, they had to push by the pick-up date, which was very inconvenient to me, as it requires me to be on site for the pick-up, which is 45min away from my home. This is still unresolved. The issue can't be fixed in their system, so they're escalating it to my local field team to try to resolve it and will try to do it on my original pick-up day. At this point, this has wasted hours of my life, and it is still not resolved. I'm never buying from Best Buy again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear—the ownership experience we would want for you—and we can understand your disappointment. We appreciate you taking the time to provide a review and for bringing this to our attention, ArielA
Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. Please know our design and engineering teams are constantly monitoring our brand pages for feedback, and we will do our best to provide more product images, particularly the back side of the fridge, when viewing a sample side view image.
We understand that you're in the process of having the appliance returned or exchanged from your retailer, and if there is anything we can do to improve your experience or have any specific assistance, feel free to connect with us on a call by dialing 1-800-374-4432 or via Live Chat, Monday-Friday 8:30 a.m.–8:00 p.m. EST. We will utilize all available resources to assist you. ~Juan
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, everything went smooth, from purchase till insulation complete.
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a great price! No problems at this time. I’m satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my New fridge! Just had to buy a container for my lunch meat but that’s no biggy Over all I love it!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, excellent material , the service of your employees is very good.
I would recommend this to a friendRated 4 out of 5 stars
Motor Home Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced Norcold propane and electric combo with Frigidaire.
I would recommend this to a friendRated 4 out of 5 stars
Frigidaire refrigerator.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. A little noisy though. Fits perfectly
I would recommend this to a friendRated 1 out of 5 stars
Fridge Freezes Everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this fridge in February. 6 days later, it started freezing everything in the fridge. Tech said the temp sensor or motherboard must have blown. Got a new fridge. 3 weeks later, the new fridge started freezing everything. Not much help from Best Buy. Would not recommend this fridge to everyone.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Baby Frigidaire #1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been a month, I’m just loving my Frigidaire, very spacious, easy to clean, great air tight doors, hard to open especially for children, very smart, chimes when the doors are open too long and turns the light off, not to mention the freezer section that’s a plus, love that it has different drawers for storage which is a plus for my husband who’s legally blind, lets not forget the ice box always filled with ice ready for cooling and yes I recommend this refrigerator to my daughter in law and friends, great purchase.
I would recommend this to a friend Rated 1 out of 5 stars
broke after a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the freezer drawer broke after less than a month, and came delivered with makes and scratches all over it. Super disappointed, don’t waste your money.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! We're sorry to hear you feel this way, Sara. This is a big disappointment for a valued customer like you. We're hoping to put things right. We want to make sure you get the proper care and support from us. This is crucial to regaining your trust. At your convenience, please connect with us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. -Ruth
- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Elegant Stainless Steel Frigidaire Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Elegant, simple, slim design. The stainless steel is great quality and so far easy to maintain. There is alot of storage space in the freezer drawers. If anything, the freezer stores more than the upper part of the fridge. For a small kitchen, tight space, this fridge is perfect. Especially if you like to keep food fresh, the easy digital thermostat inside is very easy to set.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Size
Rated 4 out of 5 stars
Does the job without any bells and whistles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator/freezer. Fits in our kitchen which is fairly small. We like the french door style, and replaced our old french door model (different brand) with this one after the old one conked out. We like the bright light inside the refrig when you open it. Wish the freezer had a light. We like the triple shelf/bin system in the freezer. Bins in the doors of the frig are good size. The single shelf arrangement is not that great in the fridge. If you put anything slightly heavy in the middle of the shelf (for instance, two half gallons of milk etc.) the shelf sags or bows in the middle, which it shouldn't; couldn't they make it out of sturdier glass or have half shelves which are adjustable? Frig is quiet however. Does not alert you if doors are not completely shut, which is a drawback. It is nice that the front is actually metal so that magnets stick to it, unlike our old frig. It looks beautiful in our kitchen and we love the size of it. It holds more than it looks. Overall happy with this item and would buy again.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Overall performance
Rated 5 out of 5 stars
Very satisfied.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge as it fits in my space and is quiet to run and is very roomy. Looks great and am very satisfied with my purchase. I also was pleased with the delivery people and service from Best Buy!
I would recommend this to a friend - Pros mentioned:Capacity, Design, Overall performance
Rated 5 out of 5 stars
Frigidaire French Door Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy; nice appearance. I love the way the freezer has extra drawers, and the storage on the refrigerator doors.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
21st Century Technology at it's Best!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though this refrigerator was slightly smaller than my last one, the interior arrangements allowed for more space usage on the top and freezer bottom. The ability to put a gallon container in the door is great! The slide out bins in the freezer allow for better arrangements of food without digging through piles on a shelf, like my old one. The quiet functioning of this unit along with the great ice-maker and digital panel to see that it is running at optimal temperatures is top of the line.
I would recommend this to a friend - Pros mentioned:Design, Overall performance, Size
Rated 5 out of 5 stars
Great for smaller spaces!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and sleek! Works great, looks great, and fits great in my tiny home. It has alot of space even though its a smaller fridge!
I would recommend this to a friend - Pros mentioned:Design, Overall performance, Size
Rated 5 out of 5 stars
Solid fridge if you have smaller space.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tough to find a smaller fridge that fits in the area I have here, but this one fits well and has a good amount of space inside. Looks much better than my old one that stopped working too. I was glad to find one without all the ridiculous smart features too that just break.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Size
Rated 5 out of 5 stars
Fits perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator fits perfectly in my small kitchen, and looks great. The ice maker is turned off since I don’t have a water line to connect it to. The design is nice, and the food stays cold. I love the freezer compartments.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Happpy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, spacious—just what a house needs. It cools exceptionally well and keeps food at room temperature.
I would recommend this to a friend















