Customer Ratings & Reviews
- Model:
- FRSS2323AB
- SKU:
- 12348760
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
to a friend
Good value for the price...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent fridge. Limited interior space in both refrigerator & freezer. (Wouldn't recommend for families...or for people who want to fit a pizza box in it.) Ice maker is poor quality. Ice is small & "melty" and ice reserve is very limited. Also, annoyingly the light does not come on automatically when you dispense water or ice.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction and we will be happy to use your feedback, and suggestions in hopes that we can better serve your needs in the future. Should you have any additional any concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
- Christian
Alan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in everything easy to read on the door panel and 24 hours full ice cube tub
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only am I happy with the refrigerator I am extremely happy with the delivery and installation service Best Buy offers. The guys that delivered let me know when they were on the way and were professional and quick.
I would recommend this to a friendNice new fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so nice! We didn’t realize how old our last fridge was!
I would recommend this to a friendUpgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect for my little family! The freezer keeps my Ice cream and popsicles frozen so I don't have to keep them in a separate freezer! My ice maker and water is amazing I haven't bought bottled water since the filtered water is great!!
I would recommend this to a friendFrigidare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems like a good appliance. The fridge side isnt as large as I would like but it suits my needs.
I would recommend this to a friendTerrible quality and service.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience with refigerator. The first one that was delivered just over year ago did not work at all. I had to have them bring me a new one. The new one worked for a just over a year, and broke down. They came a fixed it and it worked for a week and broke down again. I have been waiting for a week(with no working fridge) and now they are telling me that a needed part is out of stock and it will be 7-10 busines days before they can find one. I am going to have to buy a new fridge. I will never buy a Frigidaire appliance again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, JeffE! Thank you for stopping by and taking the time to review.
It is so unfortunate that you have had this experience with your new side-by-side fridge in such a short time, and I can understand your disappointment. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Rest assured that we will work closely with our technicians to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come. We're sorry to learn that the part is on backorder from the service company's part distributor.
For any further help needed, please do not hesitate to connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Don’t do it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but problems with this. Ice builds up in the freezer which the fan hits and makes a horribly loud noise. We called Frigidaire and requested service which was 3 or more days until someone could come out. My husband ended up having to fix it because we couldn’t live with the noise. The technician came out and said this fridge is known for this issue and that my husband did exactly what he would do. Since then, it’s happened 5 more times. We feel trapped. We bought an extended service agreement but we’ll have to live with this noise for days until someone can come out. Don’t do it
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, William! Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Furthermore, these new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floorplans, may make these sounds more noticeable. Visit https://support.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-Side-by-Side-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
As advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Have had good luck with past Frigidaire purchases.
I would recommend this to a friendFrigidaire Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it is very nice side by side
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Perfect fit for our kitchen. The Best Buy team was excellent!
I would recommend this to a friendThe refrigerator is too narrow on the inside.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is too narrow on the inside. Other than that, it's a great product.
I would recommend this to a friend22 cu ft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was very hard to find this refrigerator. so happy!
I would recommend this to a friendFrigidaire frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and excellent installation from Best Buy
I would recommend this to a friendGreat quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working great !!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendAwwsome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek!! The guys that deliver that are amazing
I would recommend this to a friendFrigidaire refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Love the black stainless steel
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator stopped working therefore this was an emergency purchase. It was smaller than expected. It took 5 days before the ice maker started making ice. The ice maker is very loud when re-filling the water tank to produce ice and dropping the ice. The door does not spring close when lightly pushed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello,
Thank you for sharing your feedback. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, we understand we to can have some mishaps. But please know we are here to help should you need any assistance. We're a call away at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Lots of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, but don’t like the color. Was outside of the time frame to return.
I would recommend this to a friendI goofed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like this refrigerator very well. Door dispenses "warm not cold water." Narrow spaces and anything put near the wall to the freezer freezes. UGH. Would not recommend this at all.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there! We're so sorry to learn the dishwasher doesn't meet all of your expectations. However, dispensed water is not cold. For colder water, add crushed ice or cubes before dispensing water. You can find this information on page 15 of your user manual.
Should you have any additional concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. ~Sam