Customer Ratings & Reviews
- Model:
- FRFG2011AV
- |
- SKU:
- 11991160
Customer reviews
Rating 4.4 out of 5 stars with 29 reviews
(29 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Best Buy rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator so much fits in it even for being counter depth Best buy is my go to for all appliances
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great experience from beginning to end!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best Side by Side that fit into our limited space. Perfect for our needs. The Best Buy installers were professional and knowledgeable.
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend Rated 5 out of 5 stars
Missing a part
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator. However, it is missing the panel at the bottom of the back which covers some wires. The fridge is right next to a door and the wires are very visible and reachable to my puppy and any babies crawling around. Had to cover it with a piece of cardboard. Not a great look. Multiple calls to Best Buy have not remedied the problem.
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic refrigerator! Clean, easy to use, spacious. The icemaker can be loud as some people have noted, but ours is in a room off the kitchen, so we don't hear it. One issue we've had is that you have to be sure the freezer pull-out drawers are not too full that it doesn't close fully. But that's not the fault of the appliance - kids today!
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend Rated 5 out of 5 stars
Fridge Apt 402
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a perfect fit for this French Quarter apartment. We have ordered many different types in the past but are most pleased with this one.
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friendRated 3 out of 5 stars
Get a refrigerator with handles.It's much better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having no handles is a very inconvenient and a lot more messy. And the bottom drawer hangs up a lot. It ended up costing me more money for this cheaper refrigerator than the one I wanted.
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi James! Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the inconvenience you’ve encountered with your refrigerator.
We understand how the absence of handles can lead to added mess and frustration, and we regret that this design did not meet your expectations. We’re also sorry to learn that the bottom drawer has not been operating smoothly—this is certainly not the experience we want for our customers. We recognize how disappointing it can feel when a product you selected ends up costing more time, effort, and money than anticipated, especially when it was chosen as a more budget-friendly option.
Your feedback is important to us and will be shared with our product and design teams as we continue working to improve functionality and overall customer satisfaction. We appreciate you bringing these concerns to our attention, and we value the opportunity to learn from your experience.
If there’s anything we can do to assist further or if you’d like us to look into possible solutions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
- Pros mentioned:Size
Rated 5 out of 5 stars
Frigidaire counter depth.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator compliments my kitchen very well. Has sufficient space for the entire family. The size was also a perfect fit. Love the fact that it's also smudge free.
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The inside is spacious while the outside is the perfect size for a small kitchen space. The ice maker and water dispenser are wonderful. So happy with this purchase. Highly recommend!!!
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, very spacious for a counter depth unit. It looks great as well
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Pretty nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, slick finish, spacious and functional. Water and ice work great, too.
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend Rated 4 out of 5 stars
Frigidaire 20 Cu. Ft French Door Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks nice and I hope it gives me 20 years of good service
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Alberto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and very efficient refrigerator. I definitely recommend it
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Purchased a refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator it fits and looks very nice.
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friend Rated 4 out of 5 stars
Nice Fridge, lots of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, good looking fridge. It doesn't like when you don't attach a water line - keeps beeping at me, even though I have turned off water/ice. Lots of usable space
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, I love the space and how everything fit. Also look pretty
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge it’s roomy and looks wonderful in our kitchen. The size is perfect and doors open easily. Ice maker is amazing and I love the filtered water being on the inside for less clean up!
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friendRated 5 out of 5 stars
Frigidaire Fridge review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It is working as expected 1.5 months since received. Item fulfilled my requirements in style and size.
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our new fridge, the installation process was very smooth and the delivery workers were lovely!
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friendRated 2 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice just start making noises and Frigidaire is not to be trusted
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear about the unexpected noises and the frustration this has caused. This isn’t the experience we want our customers to have. We encourage you to reach out to our customer support team via Live Chat at www.frigidaire.com or by calling us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Rated 1 out of 5 stars
Poor service best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple attempts to get a Fridge not scratched or broken shelves and when we agreed on a credit it was never deposited
This review is from Frigidaire - 35 in. Wide 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention. We’re very sorry to hear about the repeated delivery issues with scratched units and broken shelves, as well as the frustration caused by the agreed credit not being deposited. This is not the experience we want for our customers. Please contact us directly. Please reach out to us directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris









