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Customer reviews

Rating 4 out of 5 stars with 711 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the cooling capacity of the 350 Sq. Ft Portable Air Conditioner, with many stating that it does a great job of cooling. They also appreciate its portability, ease of installation, and reasonable price. However, some customers have concerns about the noise it produces when cooling, the inflexibility of the exhaust hose, and occasional issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 711 reviews
  • Rated 2 out of 5 stars

    it does not cool a small room very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not meet my expectation on the quality of cool air i wanted to receive from it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Heat is on!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finding out most of the windows in the apartment I rented in April did not open and that the wooden frames were rotted and then the heat hit this week, the only option I felt would work was a portable air conditioner. Did a lot of research and found that a leading consumer magazine did not recommend portable AC units at all....but sometimes you have to go with what'll work. Checking out availability for store pick-up asap, this model and others were flying out the door so did a quick buy online and store pick-up. This unit really pumps out cool air, even on low. Noise is about what I expected, a bit loud, As with previous reviewers, the remote control must be used to work the fan speed and other features and mine only works intermittently. May be the batteries that came with unit are old, and I plan to change them out asap. My window is 28 inches wide and the slider would have had to be cut, I assume with a saw which I do not have, so I removed it and used extra insulation for the inch and half that the panel left open. The hose does pop out of the panel when the unit is moved and I had a time trying to get the metal hooks that hold the screen at the outflow and the plastic hooks that hold the hose to the window panel. I would recommend this unit. Beats a fan over a bowl of ice cubes!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This products alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner doesn't work very well n can hardly cool 1 bedroom

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Krista, thank you for your review. We hate to hear that your new air conditioner is not cooling your bedroom very well. It does appear that your specific model is able to cool anything up to 350 square feet. We recommend checking to ensure you have chosen the correct size air conditioner for your space. Please feel free to connect with us directly if you should have any questions or concerns. Thank you, Jennifer Frigidaire

  • Rated 2 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly emptying unit. Water comes out of the back vents.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your A/C experience, Poollady. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These portable are not efficient. Window unit if possible!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear that you are not keeping cool with your new a/c, Timsheet. Please make sure you are venting outdoors, you are using the cool mode versus fan mode, and you are using this in a space that is 350 square feet or less. ~ Brandi Frigidaire

  • Rated 2 out of 5 stars

    No bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks, my room never cooled down with this cooler

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Wow Hass! I hate that you are not satisfied with your air conditioner. We would like to gain more insight to assist you with your matter and would like you to contact us directly. -CiCi Frigidaire

  • Rated 1 out of 5 stars

    not cooling any area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs constantly, no cycling, does not cool even at between 65 to 72 degrees. Worst is Frigidaire cannot find repair person to check out unit after three weeks of complaint.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your A/C experience, susan. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Rated 1 out of 5 stars

    Can't beat the heat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this product, it does not cool your room well at all. I have my temp Settings at 65 and my room never gets cooler than about 75. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your A/C experience, SuzieQ. Is it in a cool or energy saver mode? Is the FAN turned on? If the room temperature is very high, the air exiting the unit may not feel cold. Air exiting the unit is usually between 17°-20°F lower than the Intake air, and may not feel cold to the touch until the room temperature is reduced. Also ensure all doors, windows and curtains are closed to help block as much external heat as possible from entering the space. I hope this information is helpful. Please feel free to reconnect with us should you need additional assistance. Thank you, Courtney Frigidaire

  • Rated 1 out of 5 stars

    It's never cold in my room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My room is smaller than 350 sq. ft. But it's never cold in here. I wouldn't recommend this product to anyone! If I could take it back I would!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, LisaStevenson! I hate to hear that your a/c isn't keeping you cool. Please make sure the airflow louvers are open, you have it on cool mode instead of eco or fan mode, and you have it vented outdoors. If you still need additional assistance, please reach out to us directly. ~ Brandi Frigidaire

  • Rated 1 out of 5 stars

    Frigidaire - 350 Sq. Ft Portable Air Conditioner -

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cool and it leaks. Not worth the money. Purchased in 2017 its sad that it only not even lasted 2 years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible !!!! Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one days because the weather was so hot I had it in a small room on for hours and it never cooled the room down at all

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, JohnStarkz! I hate to hear that you are not happy with your A/C. This model is designed to work best in an area up to 350 square feet or 14'x25'. Make sure you are venting the A/C outdoors to exhaust the hot air. If you still need additional assistance, feel free to reach out to us directly. ~ Brandi Frigidaire

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great waste of money!!! Didn't cool the room I put it in at all! My tower fan did more even when the heat index was 114 degrees!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it in a 9x18 room, this thing couldn't cool off an ice cube. Biggest piece of junk. And a complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Yikes! PRDCC, this is not the experience we anticipate our consumers having. Please reach out to us directly so we can gain more insight and assist you properly. We are here for you. ~Ruth Frigidaire

  • Rated 1 out of 5 stars

    Does not cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a very tiny room and the unit did not cool the room. Not worth the money. Next time we will get a window AC instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not cold and too clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my restroom that's a 12 by 12 and didn't cool the room. Plus it was too clunky.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you taking the time out to provide us with your feedback on your purchase. Selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling and larger is not always better. For a room size of 144 square feet, a 5,000 btu air conditioner would be more effective in cooling your room. Should you ever have any questions or need assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8:30am-8pm EST at your convenience. Kindly, Ciara Frigidaire

  • Rated 1 out of 5 stars

    Does not cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire tech support said it might be a "faulty" unit, perhaps the compressor isn't working.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your A/C experience, TinaK. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC is not worth the investment. Had it not been unbearably hot, I would of returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return because it leaked everywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn't cool the area. Leaked all over the place. Returned the unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Blows Cold! Easy Install. Relatively Quiet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will cool a 19x22 room. The install was super easy, not sure why some people have trouble with it. It is VERY easy to attach the hot air exhaust hose. You just need to extend out the hose ends all the way and and turn the hose which "screws" it into mounting brackets. As for the exhaust panel installation in the window, I just closed the window on the plastic panel and sealed the tiny gaps with masking tape. I did not use any screws to semi-permanently mount this thing. I also did not use the second extension panel, because I would have had to cut it down to size. I just used a piece of cardboard to fill the small gap at the top. The exhaust hose attaches securely and does not come loose from the panel mount in the window, nor does the exhaust hose come loose from the back of the unit. I mounted the exhaust hose panel vertically as my window opens sideways. I also cut a mop handle to fit in the window to secure/lock it, so nobody could slide open the window from the outside. You do not need to attach a garden hose to drain the water from the top drain outlet, unless you run the unit in dry(dehumidify) mode. The pan on the bottom may need draining (it will display a code on the LCD) if you live in a high humidity area. If you are in a dry area you might not need to drain water from the lower drain outlet. This thing on high fan speed is half as loud as my window mounted unit in another bedroom. On low speed this thing is very quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought it would be.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to vent out the window. Produces allot of heat.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, notmything! It's necessary to vent portable air conditioners because they extract hot air. If you want your air conditioning system to cool the room effectively, you need to let the hot air vent to the outside. ~ Brandi Frigidaire