Customer Ratings & Reviews
- Model:
- FRSS2623AD
- SKU:
- 6506211
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
I'll be back
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rose gave my wife and I excellent service. I'll be Back!!
I would recommend this to a friendWouldn’t cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery drivers cancelled the first scheduled delivery at the arrival time, then customer service said the soonest they could deliver was another week later (two weeks at this point). You couldn’t get in touch with anyone at the actual store it came from, even the store number directs to the main call center. When it finally arrived it wouldn’t cool, and the warranty apparently doesn’t cover that for open box. I decided at this point I would just rather return it and go somewhere else, but the soonest they said they could pick up the return was another week out. So now I’ll just have a nonworking fridge in the way for another week. Needless to say, I doubt I’ll go back to Best Buy for any appliance purchases. The floor associates/manager were helpful and nice, but everything else was an absolute nightmare to deal with.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Kayla R! We’re sorry to hear that your experience didn’t meet your expectations regarding our service and delivery timeline. Your feedback is incredibly important to us as we strive to improve both our products and customer service.
If you have any additional suggestions, comments, or concerns, we’d love to hear from you. You can reach us via Live Chat on our website at https://www.frigidaire.com/en/ or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Spacious inside and fits well in the designated spot in our kitchen. Nice to have ice and water through the door.
I would recommend this to a friend- Cons mentioned:Noise level
Not thrilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very loud--both while running and when the ice maker is operating. I was unaware the sides are not stainless steel. They are simply painted gray. I guess I missed that in the description. The stainless steel is VERY difficult to clean.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to leave us a feedback, Aimee. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Just for additional information, when dispensing ice, you will hear a snapping or clicking sound when the solenoid opens and closes the ice chute. To understand the sounds you may hear on your refrigerator you can click on this link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A19894508en.pdf then go to page 22. Should you require any assistance, please feel free to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Nice freegerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello this is nice freegerator. Very to conect .and faster make ice .I like thanks best buy for make easy life
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good purchase. Not fancy, but does a great job. There’s an air filter that keeps it smelling fresh and the water filter will be easy to change. I like the clear drawers and the temperature controls on the side of the door.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best purchase ive made in awhile! Best buy made it so easy
I would recommend this to a friend- Cons mentioned:Noise level
It’s too loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too loud. This fridge makes way too much noise. It made extra noise from day one.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Good day, Lydia R.! Thank you for sharing your feedback with us. We’re sorry to hear that your fridge has been making more noise than expected, especially from day one. We understand how disruptive that can be in your home, and we truly appreciate you letting us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and would be happy to help address this issue.
Thank you again for your feedback, and we hope the rest of your day goes smoothly! - Maico
Great product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product , great price, I work in remodeling and I always look for this brand because it is reliable and with Best Buy
I would recommend this to a friendGreat features, reasonable price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a reasonable price. I purchased this for my rental property and the tenant is really happy.
I would recommend this to a friendPerfect Open Box Item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practically brand new product, minus some minor scratches. Great buy for the price.
I would recommend this to a friendD Massa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new refrigerator. It is eve.nrything so freash and froze
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered wrong item. I thought I ordered the gallery series. This item is very cheap. Looking fingerprints everywhere that do not come off. Spend a little more money and get the gallery series.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear that this model didn’t meet your expectations. We understand how important it is to get the product you intended. If you’d like assistance comparing features or exploring options within our product lines, please reach out to our customer support team via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Exceeds Expectations!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe how much better this fridge works over my old one.
I would recommend this to a friend- Cons mentioned:Lighting
Poor product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a year, ice and light circuit board malfunction. Ice maker stopped functioning. Light flickers on/off by itself. Bestbuy has been no help to fix issues. DO NOT BUY!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re truly sorry to hear about the issues with your ice maker and light on your Frigidaire side-by-side refrigerator. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis.
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
- Pros mentioned:Capacity
Good product within budget
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good in terms of cost. Finishing is good. Lots of spaces.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Wow! This sounds amazing. We're glad that you are impressed with your refrigerator. We value your opinions and are happy to have you as a part of the Frigidaire family. - Ruth
Spacious and nice looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fkexibie shelves and good price for water and ice maker
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for sharing your thoughts! We’re glad to hear you’re enjoying the flexible shelves and the great value of the water and ice maker features. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
roaddawgz
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great refrigerator i"ll definitely recommend family and friends
I would recommend this to a friendGood fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator. Very well lit and it was a very good price.
I would recommend this to a friendMy view!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my product, only that they refused to install the dispenser!
I would recommend this to a friend