Customer Ratings & Reviews
- Model:
- FRSS2623AD
- SKU:
- 6506211
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
Good quality .
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value with good quality . It has enough space to store .
I would recommend this to a friendAir filter not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok but air filter is not working. First the issue was getting the fridge which took about 2 weeks. Then air filter was not working from the start.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Milos! Thank you for sharing your experience with our product. Your appliance is covered by a one-year limited warranty. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.- Sam
SMMP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator. The shelves are deep and adjustable. Easy to clean.
I would recommend this to a friendVery satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great price for product employees at store were very helpful and delivered on time and done professionally
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Dave!
Customer satisfaction is one of our main priorities, and we're glad to hear it from you. Thank you for your feedback. -Ruth
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for a very reasonable price, Best Buy did an excellent job with delivery and installation.
I would recommend this to a friend- Cons mentioned:Noise level
Frigidaire side by
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed two months after delivery started developing a noise. Frigidaire’s been out four times still hasn’t fixed the problem. What to do.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, GilO! We're sorry to hear about the ongoing noise issue with your refrigerator. We understand how frustrating this must be. Please reach out to us at 1-800-374-4432 or visit www.frigidaire.com so we can further assist you. We appreciate your patience and want to ensure your appliance is working as expected. -Rox
Great buy for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent exterior finish, very nicely sized interior spaces. Lots of ice capacity.
I would recommend this to a friendSuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am so in love with it. Everything shouldn't be about a big brand name .
I would recommend this to a friendBestBuy Failed Us This Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The frig was delivered on 9/25/25 and two shelves where cracked. The delivery guy took pics and said that they would be in touch to replace them. I've heard nothing from anyone at BestBuy. They are usually a good place to purchase from but not this time.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi PaulS! Thank you for reaching out and sharing your experience with your FRSS2623AS refrigerator. We sincerely apologize for the inconvenience caused by the cracked shelves and the lack of follow-up after your delivery. We understand how frustrating it is to wait for replacement parts, especially when the issue was documented at delivery.
To help move this forward, we recommend contacting our Customer Care Team directly via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday 8:30 am–8 pm ET, and Saturday 9 am–6 pm ET. Please have your delivery and model details ready so we can ensure replacement shelves are ordered and sent to you as quickly as possible. We appreciate your patience and are here to help resolve this issue. - Reed
Not the same quality as older Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Egg holder section not designed for 28 count package is inconvenient. Door slams open with no control, needed to be designed with guards. Not the best for the price.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, TerriW! We're sad to hear that the refrigerator didn't match your expectations, and we appreciate you taking the time to share your feedback with us. Knowing what is most
important to our family only helps us to design more products with a better understanding of
what is needed for you. Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
Happy camper!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price, and installer was great!
I would recommend this to a friendFridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall just a little compact but it serves its purpose.
I would recommend this to a friendGood for rentals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for my rental rehabs. They are easy to install and easy to use. My tenants love em
I would recommend this to a friendSatisfied customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transaction was smooth and delivery was on time as expected.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item,Right on time,Great BB Service,Thank you very much Best Buy.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. The refrigerator works well but it came eith so many dents and dingsit felt like i bought it from an sppliance outlet that pretty much sells as is items. I can't leave a well written review as the first thing i see when i look at this product is damages.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations. We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Our team will evaluate your review to help in implementing future design improvements to our product lines. Your feedback is helpful to us and has not gone unnoticed. - Jessica
Open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick was easy no problems, fridge was good as new no issues
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the price. Love, my new addition to the kitchen.
I would recommend this to a friendCloverG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my purchase Will recommend this item to other
I would recommend this to a friendGreat reliable fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good fridge would buy again if I had too but I don’t
I would recommend this to a friend