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Customer Ratings & Reviews

$1,349.99
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Customer reviews

Rating 4.3 out of 5 stars with 651 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the product's great overall performance, ample capacity, and excellent ice production. They also appreciate its convenient temperature controls, modern design, and suitable size for families. However, some users note concerns regarding its noise level and poor interior lighting. Additionally, a few customers mention issues with fingerprint resistance and the removal of certain features like the digital thermometer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 651 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good choice for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the cooling job well in both the fridge and freezer. Slightly louder than I anticipated. Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator it is very nice! Works lile a charm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Beautiful, big fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the setup of my new fridge is beautiful- it get cold in seconds.. I give it 4 stars is because of the delivery ppl- they are terrible.. Don’t know how to put a fridge through the front door. They are idiots Other than that- so far I had my fridge working perfectly for a month.. praying it will keep being good for many years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it minus the ice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge. It’s spacious and easy to find items that are in there. The freezer has lots of room too. The only downfall is the ice maker. If you like ice like I do, the ice maker in this fridge/freezer takes days to get a small amount. I’ve had this fridge for 4 months and I have yet to have a full ice bucket. That part is frustrating. Other than the ice maker, I love this fridge/freezer combo!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    DO NOT BUY THIS UNIT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Foolishly, thinking that other reviewers were exaggerating and because I so definitely wanted a unit with adjustable shelves, I ignored the negative reviews of this unit. Here are the cons: (1) It's noisy. It's very noisy. It was initially quite loud at start-up, but that was gone by the end of the day. The problem is the nearly incessant hum that remained. Two weeks after installation I've only heard it not humming twice when the door was closed. When one opens one of the doors, the hum stops. This is so irritating as it reminds one of what silence is like. Any person who spends a lot of time in the kitchen, or who loves to gather with friends and/or family around the kitchen table, should be warned. They're either going to have to deal with an annoying hum or turn on a radio to override the noise coming from the fridge. (2) When one uses the ice dispenser ice spews out all over the floor. This is true no matter how high one holds a glass and regardless of whether the ice sought is cubed or crushed. (3) The tray at the bottom of the ice dispenser if a flat plastic gray one which dirties up promptly with stains from the melted ice. So plan on having to wipe it clean frequently. It should have been a grilled tray. (4) On the coldest setting the things inside are not as cold as I like, particularly the liquids. (5) The little booklet that comes with the unit is entitled "Refrigerator use & care". Inside there's nothing about the actual use and care. There are lots of warnings about this and that, information on installation, removing the door, and connecting the water supply, but silence on the actual "use & care" of the unit. A guide to changing the inside temperatures and the actual daily "use" of the item would have been appreciated. (Perhaps such information is on-line, but corporations shouldn't ask me to purchase their appliances and then ask me to use my time, which clearly my most valuable asset, to go searching on the internet.) (6) Another con which may pertain only to me. When I went to the Frigidaire sight to register the unit I was told that the model number FRSS2623AS was invalid and that no such model existed. The pros: (1) It has adjustable shelves. When I first began searching for a new refrigerator I was shocked to discover how many units came with static shelves. Who wants that? (2) Though it will go shooting all over the floor when one uses the dispenser, there is definitely an adequate amount of ice available. So, while the pros are nice they are far outweighed by the cons--particularly the incessant hum and, to a lesser extent, the way that ice spews out onto the floor when using the ice dispenser. I don't buy appliances with any great frequency so I'm unaware of what the standards are now, but I'm really surprised that a unit with the flaws noted here was ever designed in the first place and then approved to be sold by the company's executives. That's the reason for my very low rating. I do appreciate the pros, but with a few adjustments Frigidaire could have had an exceptional product.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi ChuckM612, thank you for taking the time to share such a detailed and thoughtful review. We truly appreciate the level of detail you provided, and we’re very sorry to hear that your experience with the refrigerator has been so frustrating. We understand how disruptive constant noise can be, especially in a space like the kitchen where people gather, and we recognize how irritating it must be to notice the silence only when the doors are opened.

      We’re also sorry to hear about the ice dispenser dispensing ice onto the floor, the maintenance concerns with the drip tray, and that the cooling performance on the coldest setting hasn’t met your expectations. These are certainly not experiences we want for our customers, and we understand how disappointing it is when daily-use features don’t perform as intended.

      Your comments about the Use & Care documentation are completely valid. We agree that clear, accessible guidance on everyday operation, such as temperature adjustments and routine use, should be easy to find without extra effort. We also regret the difficulty you encountered when attempting to register your model number online, as that should be a simple process.

      We do appreciate you noting the adjustable shelving and adequate ice production as positives, and we understand your disappointment that these benefits were outweighed by the issues you described. Your feedback regarding design and usability is extremely valuable and will be shared with the appropriate teams, as it helps guide future improvements.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our team would be glad to review your concerns further.

      Thank you again for your candid feedback. We truly regret that this product did not meet your expectations and appreciate you taking the time to let us know. Have a great rest of your day. - Maico Frigidaire

  • Cons mentioned:
    Features

    Rated 3 out of 5 stars

    Frigidaire Refrigerator Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main reason for choosing product was price. This is clearly an "entry level" side-by-side fridge. Doesn't have some of the features of the 10 year old side-by-side it replaced. For instance, no meat/deli drawer, fewer options to rearrange shelving, less freezer space due to placement of ice maker. It was also delivered with 3 dents in the lower portion of the left (freezer side) side panel. I highly doubt it came that way from the factory, so it most probably happened during shipping, improper storage at the warehouse, or delivery to my home. I was able to get Best Buy to provide a $200.00 gift card (even though they initially offered less), in lieu of waiting for a new one to be delivered. I should have held out for more! As of now, the unit is doing what it's supposed to do - keeping food cold/frozen.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your feedback. Please know we strive to make quality products with all of the latest technology and features. We offer many options and always suggest that you research prior to making a purchase to ensure that what you purchase suits your wants and needs. We want you to be happy! We are glad to hear that the refrigerator is working properly and apologize that your appliance had a few dents. We're happy to know that you were taken care of. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. Best wishes, Christy Frigidaire

  • Pros mentioned:
    Capacity, Ice production

    Rated 4 out of 5 stars

    Great Fridge! Plenty of Space!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge, Lots of Space. Make plenty of ice and utilizes space well. Wait for it to go on Sale!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I am very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this fridge on phone and when I got the delivery it was as excepted it is as per my expectations and it’s fits my place I would recommend this fridge who have limited place with good price

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Excellent Value for size & features but noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator for a 2nd home for less than $900 which is great value for size and features, Only caveat is refrigerator is noisiest I have every owned; thought about returning for this reason but wouldn't be at property to execute a swap or trade so just kept it. Would only recommend if the noise issue can be mitigated.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools all right, but the fan noise can be very noticeable at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Just right!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom. She needed an upgrade. Nice and big and keeps everything cool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Frigidaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my space , works great . Great Price. Has a large amount of refrigerator space

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Lighting

    Rated 4 out of 5 stars

    big inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice refrigerator, large inside, stays cold, needs more lighting. like the ice cubes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was on sale and a better deal than what I had been looking at at Lowe's. Perfect amount of bigger space than our old fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator I like the simplicity the size is great everything fits. My ice maker is awesome and it’s not noisy good price also!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Just Simple and fit thru small door way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros; The refrigerator is spacious but set up weird. the filter is inside. 2 drawers. fridge controls and sensors are on door. Con: no lock for water/ice dispenser, ice maker take long to make cubes and take up upper of freezer. door bins are small on refrigerator and freezer. weird frig setup. limit to how shelves adjust depth is slim enough to fit through door way so if your doorways small, unfortunately, best option. had issues with ice maker and doors being aligned

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your detailed feedback about your refrigerator. We’re glad to hear that you find the spaciousness beneficial. We also appreciate your insights regarding the setup and features, as your comments help us improve our products and customer experience.

      We understand that some aspects, such as the placement of the filter, door controls, and storage options, may not fully meet your expectations. Additionally, we’re sorry to hear about the issues with the ice maker, door alignment, and the limited adjustability of shelves.

      For further assistance or to discuss these concerns in detail, please reach out to our customer support team. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I loving my appliances. Get this product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great lots of shelf space only negative is the water isn't cold out of the water dispenser compared to the fridge it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great, except one thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy. It should have one drawer type space for cheese etc.

    I would recommend this to a friend