Customer Ratings & Reviews
- Model:
- FHWC3625MB
- SKU:
- 8899697
to a friend
Customers are saying
Customers are pleased with the 36" Convertible Range Hood and find it to be nice.
This summary was generated by AI based on customer reviews.
Worst Experience Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Words can't describe the frustration regarding this hood that has yet to be rectified. 1. We ordered the hood MONTHS ago 2. It got installed with a DENT 3. Someone came back (was HOURS late for the appointment after I took the morning off work) only to notice the hood was the wrong size AND our cabinets were scratched by the last install 4. A new hood with ANOTHER DENT comes 5. All hoods are out of stock 6. Received random phone calls saying we have install services that don't exist and have to call back and forth 7. Can't figure out with insurance next steps for the cabinets 8. Randomly get cancellation on the back order 9. HAVE NO IDEA WHAT THE STATUS IS OF THIS 10. Will have to go back to the store about 5 months later after trying to get the initial one to figure it all out. This has been extremely annoying with little to no communication on what actually to do - they have offered $50 off to keep the damaged hood (no thanks) or have offered different hoods that won't fit in the space.
No, I would not recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello Aubs, we appreciate your feedback and would like to apologize for your recent experience with the Hood. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.
It's A Perfect Fit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The RangeHood I ordered was exactly what I needed for the project I am currently working on. Not only was the price right but it was just the right fit for the space. I am thoroughly satisfied with it and the service I received at BestBuy! Thank You
I would recommend this to a friendFair overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are cheap. LED lights are bright & hot. The manual doesn't show how to replace the bulbs (only shows incandescent bulb replacement). I contacted Frigidaire but they couldn't tell me what to do and only filed a complaint about the manual. Not sure if bulb screws in or snaps in.
No, I would not recommend this to a friendGood choice and economical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the look of the Range Hood. The lights are very bright, but that it a plus for me. The buttons push very positively. The fan is a little bit noisy, and sometimes I wish that we had a different switch to turn each part on/off, but my husband thinks that these switches will last longer. I am happy to have purchased this item.
I would recommend this to a friendNice hood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this hood for a rental property I was impressed with the quality. It looks nice and was easy to install. Had very bright lights.
I would recommend this to a friendNice vent hood for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for what I do just here at home. Easy to install and looks great with my stove
I would recommend this to a friendSimple design with no bells and whistles.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pleased with its simplicity. Would have liked just a little more auction on high!
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice finish and product and very quit and smooth +
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Glad to hear that you're enjoying the features that your range hood has to offer, ALEX! -Courtney
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice look, strong fan, great lighting had to be shipped , but was well worth the wait
I would recommend this to a friendProduct is fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range hood itself is nice and works great but arrives with a huge dent in the middle of the front of it. Still waiting for this issue to be resolved.
I would recommend this to a friendRange Hood motor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the Range, light works, the fan motor does not work.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, MichaelM! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your FHWC3640MS. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Poorly made, expected more!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price we paid we expected a better quality! The fan and light buttons feel cheap and flimsy. They’re loud when you turn them off and seems like they’ll break. The finish on the exposed part of the upper side of the vent is odd and leaves streaks after trying to clean what felt like an oily film or grease after installation. Both halogen lights have gone out already after only 8 months after installation…expected them to last longer! Additionally, removing these light is not an easy task! Very disappointed and would not recommend!!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there. We appreciate your time in providing feedback. We are constantly looking for ways to make it easier for our customers to use our products. We do apologize for any inconvenience this may have caused you, and we want you to know that we are here to provide any help needed. Please reach out to us by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, for more assistance. -Ruth
Great range hood for any chef
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful range hood. Very quiet and powerful. Easy to install and very easy to us.
I would recommend this to a friendBent out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was bent when it came out of the box because the stainless steel was so thin.
No, I would not recommend this to a friendME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RANGE NOT VERY GOOD. FAN JUST SO LOUND NOBODY CAN TALK OR HEAR ANYTHING.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Spooky! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Great Range Hood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frigidaire - 36" Convertible Range Hood Stainless-Steel is very nice.
I would recommend this to a friendHood was a perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hood fit perfectly per my measurements that I had made & the hood was exactly the same measurements as stated. Works excellent.
I would recommend this to a friendThe price was right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator for my rental unit and I am more than pleased with it.
I would recommend this to a friend