Customer Ratings & Reviews
- Model:
- FFWC38B2RS
- SKU:
- 4282200
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
nice looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it looks great and does it purposes. Only reason I give 3 stars is because the racks are too tight making it something to accommodate the wines when bottles are not standards. it also makes a little noise out of the compressor I believe.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey JOSER, thank you for your review. I hate to hear that the racks are not accommodating some of your wine bottles. Modern wine coolers have increased storage capacity and more stable temperatures.They require a high efficiency compressor which can be heard in a low noise level area while cooling the interior of the unit. I hope this helps! Kindly, Courtney
- Pros mentioned:Capacity
Great wine fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. It holds a great selection for us & our guests. The only drawback is that you are limited to the temperatures you can set, and that limits you to where you can put your wine. Red wine must go on the bottom of the fridge & white on the top.
I would recommend this to a friend Both units came damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received first unit with big creased dent in back right corner. Sent it back. Received second unit. Had large creased dent in same area and smaller dent in the back. Box was not damaged in this area so must assume they are being packaged this way in China before being shipped.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, Big Tony! Thank you for taking the time to write us. We're sorry to hear that your experience has not been positive. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
I understand that your wine cooler arrived damaged. Please take a moment to send us an email to [email protected] so that we can properly reconnect with you. For immediate assistance, please contact us at 1-888-203-1389; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
- Pros mentioned:Noise level
Awesome Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Traded up from a smaller Emerson chiller. This unit is very classy looking and does an excellent job of keeping my wine chilled. In addition, it is very quiet. All it makes is the occasional hum that can't even be heard if the TV is on in the next room. Highly recommend !
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey Jeff, glad to hear that you have recently upgraded to a bigger wine cooler. One of my favorite features on this model is the 2 temperature-controlled zone, this provides a dedicated space for red and white wines. Hope you enjoy your purchase for many years! Kindly, Jennifer
third try was a keeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After we had purchased a smaller unit and they came via UPS Damaged twice we finally we went to the Rochester store and had this unit delivered. the price of this unit is much more than the first two. It runs often but thats due to temp 40degrees set on top shelves. Happy with the unit it keeps the wine cold. :)
I would recommend this to a friend- Pros mentioned:Temperature control
Holds a lot of wine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this at Christmas time to replace a small 6 bottle unit. I love how much wine it holds and love that it is dual zone. I don't know how close it holds the temp vs the set temp but I can tell a definite difference between the whites and reds.
I would recommend this to a friend - Pros mentioned:Price
Nice unit with good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because of the size, price and name brand. I read alot of the reviews and it was a perfect fit for my cabinet. I agree that fits regular bottles. We have not used it much yet so i cant say whether it holds temperature well. So far so good.
I would recommend this to a friend - Pros mentioned:Temperature control
Great little wine fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dual temp is perfect and also the ability to switch the door swing was important to me as it opened the wrong way, didn’t know it had the feature. Changing the door swing was easy 10 minute thing.
I would recommend this to a friend - Cons mentioned:Bottle size
not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wooden shelves are not spaced far enough apart. At least half the wine bottles are too large to fit onto the shelf without forcing it between the two shelves forcing the upper shelf to lift up off its base. This is even worse when you want to remove the bottle. I would have been better off with one that had metal shelves. I think the unit was designed for metal shelves, and they just decided it would be fine with the much thicker wood shelves. They do look better, it just makes it hard to use.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I hate to hear about your bottle experience, Mark. Your wine cooler is equipped with multi-position, adjustable shelves that can be moved to any position for larger or smaller packages. I hope this information is helpful. Thanks, Courtney
- Pros mentioned:Temperature control
Great wine Cooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have item ...It keeps red wines at a perfect temperature and my white wine at their temperature.... this is my first wine cooler purchased and I love it ... it keeps all my wine from the wine Club at perfect temperatures
I would recommend this to a friend - Pros mentioned:Noise level, Temperature control
https://www.bestbuy.com/site/frigidaire-38-bottle-
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this a 3 star only because it was damaged upon arrival...we opted to keep it vs loading it back into the box and into our car and physically taking it to the store to be assessed... it is nothing we can't live with...anyway...the unit is quiet...and the temp control is accurate...overall besides the dings...we are happy with the unit...
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Char.
Thank you for taking the time to share your experience. We're sorry to learn to the damage your appliance had when you received it. However, we're happy to know that you are pleased with the wine cooler itself. Should you have any questions, please don't hesitate to connect with us on our Frigidaire branded page. Our live chat members would love to speak with you Monday through Friday 8:30a to 8p EST. -R'Shaye
- Pros mentioned:Temperature control
Great unit for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this unit in our home for two years now. It has ample space and two zones and looks very good. Only minor thing I've noticed is the unit is kind of noisy but only for those who enjoy total quiet.
I would recommend this to a friend - Pros mentioned:Temperature control
Like the dual temperature zones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previously owned a combination wine and drink cooler but there was only one temperature for the whole fridge. Never cold enough for water or soda only wine. I’m very happy that this one has two zones with a range of temperature settings.
I would recommend this to a friend Good cooler.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for older cooler. Only problem is the racks are tight. Also the cooler sections are counter intuitive. White on top and red on the bottom? Cold air falls? We'll see what happens. Pretty quiet but can sound like pigeons cooing when cooling. Also, first one arrived damaged. Poor shipping quality.
I would recommend this to a friend- Pros mentioned:Temperature control
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the cooler for two weeks but it seems to stay cool like we wanted.
I would recommend this to a friend - Pros mentioned:Temperature control
nice dual zone wine fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far, this dual zone wine fridge has lived up to expectations, especially for the price. I like the wooden shelves that slide in and out. it is a bit odd having the colder zone on the top though.
I would recommend this to a friend - Pros mentioned:Noise level
Does what it is supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is quiet and works as advertised. I have checked the temperature in both zones and found that the set points may need to be tweaked a bit to have the temps right-on. A good looking unit.
I would recommend this to a friend - Cons mentioned:Bottle size
Cools Wine Effectively
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but the drawers are difficult to pull out, and don't fit larger Pinot Noir Bottles. 7/10, would recommend something different if it's available.
No, I would not recommend this to a friend - Cons mentioned:Bottle size
Item came damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wine cooler came damaged so we requested another one & that one came damaged as well. It was unfortunate, but the cooler works fine. Definitely hard to fit larger bottles in the cooler though.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi GreatGuy. Thank you for the quick review of your wine cooler. Our team will evaluate your review to help in implementing future design improvements and shipping care to our product lines. If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
- Pros mentioned:Noise level, Temperature control
Good cooler for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cooler for the price. If you don't need high end design or built in unit it is good choice. Keep right temperature and quiet
I would recommend this to a friend