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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1233 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,233 reviews
  • Rated 3 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wine fridge seems great but wish I could lower both parts temp to decide where I want to keep which wine. Also the door seal and screws seem to not be correct or seal fully. Unsure about quality of temp until I get a thermometer inside.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, Jolene! Thank you for taking the time to provide us with your valuable feedback. 
      I understand the need of wanting to control the temperature for your wine. We are constantly working to improve our selections/features and ensure that we’re meeting our customers’ needs. Although we’re not always able to predict what will be available, we regularly pass along our customers’ requests to our Design Team for particular production models. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney Frigidaire

  • Rated 4 out of 5 stars

    Good looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks realy nice, the racks are made from wood, this make it realy nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine! Great price. Especially good for small apartments and houses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit and beautiful look for small bar area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for a small bar area. Very slick and cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice design and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical and good looking wine cooler. Looks nice in the apt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and flexible storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! It has removable shelves so you can store water or other beverages in the bottom section. Dual Zone cooling. Nice standalone unit. I slid it under counter top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new wine frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First frig had a factory defect. Had to rent a uhaul to return it to a store as box wouldn't have worked to ship it back. New one works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy when the compressor comes on put so far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps wine cool, is a little louder than expected, otherwise good

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Lousy experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a review of the wine cooler. I didn't bother plugging the unit in. It arrived in terrible condition. The cooler had numerous dents on all sides. One top corner was smashed in. One of the legs was bent. Its a disgrace that this unit made it through Best Buy's supply chain. I had to load this total piece of crap into my car and take back to store. I'm a very good BB customer and I lost 1/2 a day dealing with this disaster. Terrible experience.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      BX5000, I am so sorry about your experience. Please know the way that you received your appliance is not something we like to see. We only want what is best for our customers. We hope you grant us another chance to prove how awesome we are. ~R'Shaye Frigidaire

  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product good for first time users. Highly Recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wine fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small for the space but overall it seemed good product.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Ana. Thank you for your time in providing feedback. We hope that everything is working fine in your appliance. If there are any issues, please don't hesitate to contact us for assistance at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth Frigidaire

  • Rated 4 out of 5 stars

    NICE COOLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE REFRIGERATOR, VERY WELL BUILT AND STYLISH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wine fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. I do wish the temperature settings went lower

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator but not sized for full cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, but not sized for full existing cabinet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wine cooler, dual zone helps with short and long term needs. Lots of space, locks also to keep hands out. Very quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great wine cooler, large size, but a bit noisy !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. I did receive it with a dent in the side.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't take the knocks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the wine cooler based on its offer price and spec. Delivered to my home with damaged packaging. Cut back the packaging to check for damage and found dents in the cooler door; called Best Buy and they undertook to ship a new one to my home. Second cooler arrived at my home, packaging looked OK but on removal, found large dent in door and side panel. Ordered a third cooler, this time for shipment to the Best Buy store so that it could be examined before taking delivery. Received email from Best Buy advising my new cooler was ready. Drove to store, unpacked wine cooler along with store manager, only to find dents in the panels. Discussed with store manager the possibility of taking the store's floor model which was agreed. On examination of the floor model, the rear chassis/frame was badly bent and distorted! Finally bought a different and more expensive model wine cooler at a discounted price which I'm delighted with. It is clear that the manufacturer uses thin, inferior packing material which does not withstand the rigors of shipping and handling.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Matelot! Thank you for your review. We are sorry to learn that you have not had a pleasant experience. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana Frigidaire

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. Perfect size if you dont have much space

    I would recommend this to a friend