Customer Ratings & Reviews
- Model:
- FFWC38B2RS
- |
- SKU:
- 4282200
Customer reviews
Rating 3.9 out of 5 stars with 1233 reviews
(1,233 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Can't take the knocks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the wine cooler based on its offer price and spec. Delivered to my home with damaged packaging. Cut back the packaging to check for damage and found dents in the cooler door; called Best Buy and they undertook to ship a new one to my home. Second cooler arrived at my home, packaging looked OK but on removal, found large dent in door and side panel. Ordered a third cooler, this time for shipment to the Best Buy store so that it could be examined before taking delivery. Received email from Best Buy advising my new cooler was ready. Drove to store, unpacked wine cooler along with store manager, only to find dents in the panels. Discussed with store manager the possibility of taking the store's floor model which was agreed. On examination of the floor model, the rear chassis/frame was badly bent and distorted! Finally bought a different and more expensive model wine cooler at a discounted price which I'm delighted with. It is clear that the manufacturer uses thin, inferior packing material which does not withstand the rigors of shipping and handling.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Matelot! Thank you for your review. We are sorry to learn that you have not had a pleasant experience. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Rated 4 out of 5 stars
Awesome for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great wine cooler, large size, but a bit noisy !
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 3 out of 5 stars
Great firdge, shelves need some tweaks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wine fridge - but the wood shelves were designed for mini bottles or something. The shelves don't always slide in & out with ease. Once in, it holds the bottles well, but it is a struggle at times to get larger bottles in. Staggering bottles was not well thought out either for the shelves. As far as the fridge part goes - 5 stars. great temp, light, door alarm, lock, nice to display, easy to see inventory, .....
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, KewlKev! We are pleased to know the wine cooler is working well for you, except for your concerns regarding the shelves. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Feel free to call us should you need any assistance with your appliance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -Bianca
Rated 4 out of 5 stars
Very nice for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. I did receive it with a dent in the side.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool. Perfect size if you dont have much space
I would recommend this to a friend- Pros mentioned:Capacity, Temperature control
Rated 5 out of 5 stars
Great capacity and value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent capacity, dual zones work well. Premium look and build quality.
I would recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello BuffaloBill, we appreciate your feedback with for your recent experience with the Frigidaire-38 Bottle Stainless Steel Wine Cooler. We hope to continue to be able to provide you and others with new and exciting products.
Rated 5 out of 5 stars
Seems to be good value for moderately priced unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery person took time to fully inspect unit. Identified and pointed out damages Made sure unit was operating properly and seated on floor correctly We were impressed with his professionalism and patience in setting up the unit
I would recommend this to a friend- Cons mentioned:Bottle size
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not put bottles in slots next to each other - so only every other slot works out - doesn’t hold Champaign, Prosecco or larger Chardonnay bottles and the drawers do not slide well at all… I bought it for my garage and am using it - however I would have sent I back it was for inside the house…
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, DavidT! Thank you for sharing your feedback with us. We are sorry to learn about your disappointment with your wine cooler. Your feedback will help us understand our strengths and identify areas for improvement. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Rated 4 out of 5 stars
Solid Wine Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes the dual zone and the wood racks seem a bit easier to use when adding or removing wine bottles.
I would recommend this to a friendRated 4 out of 5 stars
So far I love this wine fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great wine fridge that stores all sizes of wine bottles.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful wine refrigerator that looks great in a kitchen. The price and look of it, made it an easy choice. Once installed, it looked wonderful in the kitchen. It has locking capability to for safety if you want to use it.
I would recommend this to a friend- Pros mentioned:Appearance, Temperature control
Rated 5 out of 5 stars
Frigidaire wine fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this wine fridge. It looks slick and it keeps both white and red wines at their own temperature.
I would recommend this to a friend Rated 5 out of 5 stars
Okay for lower end
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the bells and whistles that you 1200 dollar models have, just the big question is will it last...it seems fine after the first week.
I would recommend this to a friendRated 3 out of 5 stars
Doesn't fit 38 bottles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe we just aren't good at being winos, but there is no way we could get 38 bottles in the wine fridge. We were also disappointed with the wood shelving. It's a bit cheap.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great looking but not cold enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the fridge is great. It’s nice looking. It’s great inside. It’s Quiet! But for champagnes it does not get cold enough on the top part. Only goes to 42 degrees. That’s disappointing.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, TateD! Thank you for providing feedback on your experience. We are glad you are enjoying the look and operations of your wine cooler! This model is designed with dual temperature zones for red and white wine to be stored together at the perfect temperature for long-term storage or when preparing to serve. Champagne is typically kept at the same temperatures. We understand that some prefer a colder experience, and will take your feedback under consideration! ~Ashton
Rated 4 out of 5 stars
Holds a good number of bottles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to setup and has worked out good for us
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Glad to hear that the wine cooler is working to your expectations, Jake! -Courtney
Rated 1 out of 5 stars
Don't do it - I know it's tempting but no
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't do it - it seems like a good product at a great price. I bought and when the first one arrived there was a big dent on one of the corners. Had to wait for UPS to come and get it then I ordered another one. Guess what?! The second one had a dent as well and when you'd open the door the pieces didn't fit well and would grind against each other. I would overlook little scratches or what not, but these look like they've been dropped and with a fridge it made me nervous about what could be damaged on the inside that I can't see. I'm bummed because it looks like it would be perfect but after two tries it is obvious that quality assurance just isn't important to Frigidaire on this item. So at this point I'm two and a half weeks into this process and still don't have a functioning wine fridge.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Tyler, We're not happy to learn that you received the wine cooler twice with damages. We’d love to learn more and see how best to resolve your concerns. When you have some time, join us on live chat at Frigidaire.com or call us at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. We'll be happy to talk with you about this issue and find you a way to get it resolved. ~Corletta
Rated 5 out of 5 stars
Speedy Deliverh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this product on Sunday and got it delivered very quickly the next day. Best Buy exceeded my expectations when it came to delivery. The product is great, can’t wait to set it up for my lady!
I would recommend this to a friendRated 5 out of 5 stars
Updgade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Value!!!!!!!!!!!!!!!!!¡¡¡¡!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Nice Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We started off with a cheap Kenmore wine fridge and replaced it with this model after 6 months. The Kenmore frosted-up way more than this one. We put cans of pop/beer in the bottom and a mix of wine bottles and beer bottles throughout.
I would recommend this to a friend













