Customer Ratings & Reviews
- Model:
- FFWC38B2RS
- |
- SKU:
- 4282200
Customer reviews
Rating 3.9 out of 5 stars with 1233 reviews
(1,233 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bottle size
Rated 2 out of 5 stars
Just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice enough at the sale price, and keeps the wine cold, but the top corner of the door has some sharp bare sheet metal exposed due to poor construction (which I found the hard way) and had to put a small piece of duct tape to prevent further cuts. Also, shelves are too close together for wider white wine and champagne-style bottles. The design of the wooden shelves also do not allow them to easily slide out. They get hung up when trying to slide them out. As another reviewer mentioned, it is a little noisy and runs constantly. Seems insulation could be a bit better. I wasn't expecting a ton from a $500 win fridge of this capacity, but still a bit dissapointed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, Paul! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs. ~Courtney
Rated 5 out of 5 stars
Neat, clean appearance with good capacity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glass door with stainless steel accent gives this wine cooler a neat, clean appearance. Dual-zone cooling capability makes this a suitable choice for the casual wine enthusiast.
I would recommend this to a friendRated 3 out of 5 stars
Wooden wine racks do not hold the wine securely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this product. Too difficult getting wine in and out of unit.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Howieman.
Thank you for taking the time to share your feedback. I apologize your experience has been less than perfect. Please know we hear your voice and our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Rated 3 out of 5 stars
Don't ship it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the wine cooler but it arrived damaged. The first repairman didn't show up, costing me a half day off from work. Best to pick it up yourself at the store
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .I hate to hear about your wine cooler experience, Joycey. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice Addition to the Kitchen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps wine and my Drinkworks Pods at the right temperature. It will beep if you keep the door open too long. I do like that I can lock it to keep the kiddies and other household wine poachers out (hahaha). Looks great in my kitchen. The only drawback is that it is sometime a little difficult to get the shelves to slide out.
I would recommend this to a friend Rated 5 out of 5 stars
Good Wine Care Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.God ptoduct at a good price. I am very pleased with this wine cooler
I would recommend this to a friend- Cons mentioned:Bottle size
Rated 3 out of 5 stars
Nice but noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, but there are a few things I don’t like. It is noisy. Has a loud humming sound all day and the wine bottles don’t fit properly on the shelves had to remove 2 shelves to make way for the bottles. Nothing is perfect!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for reaching out. When the surrounding noise level is low, you might hear the compressor running while it cools the interior. This is normal. Also, the wine cooler is made to store standard-sized wine bottles. Should you need us for anything, our team may be reached by calling 1-800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST) Kindly, ~Christy
Rated 5 out of 5 stars
Gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the quietest of refrigerators but gets the job done using the 2 cooling zones and accommodating the advertised 38 bottles. So far so good.
I would recommend this to a friendRated 4 out of 5 stars
Good small cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should nothing special well packed easy to used
I would recommend this to a friendRated 5 out of 5 stars
Really nice wine refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great, high quality look and feel. Sometimes the shelves are a little hard to pull out, but generally all of the bottles fit well.
I would recommend this to a friendRated 4 out of 5 stars
Very Nice Wine Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. It is attractive, well made and quiet. The light that turns on when the door is opened is a nice feature as is the ability to lock it. The only thing that could be improved slightly in my opinion would be making some of wood shelves easier to slide in and out but that does not detract from my enjoyment. Overall, I am very happy with this product and thought the price was reasonable.
I would recommend this to a friendRated 3 out of 5 stars
Wine fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wine fridge is a little pricey and it is kind of loud. But it actually keeps everything really cold. I would give it a five if it wasn’t so loud
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Raymond98, I certainly recognize the sounds you are catching may be foreign to you. I welcome you to view the normal operating sounds and sights of your refrigerator in your Use and Care Guide. -Jennifer
Rated 3 out of 5 stars
Nice look, cool well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look, works great, cool well but... There are no real difference in temperatures for white & red wines...
No, I would not recommend this to a friend- Pros mentioned:Capacity, Temperature control
Rated 5 out of 5 stars
Grat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, nice chill, lots of space, compact, love it!
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Good product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Good temperature for the wine, a lot of space if you decide to storage something else in the upper side different than wine, and because the two separate spaces with different temp control, work amazing for that. I recommended 100%
I would recommend this to a friend Rated 3 out of 5 stars
Works ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit noise The bottom wood rack does not really fit well and you need to shift bottleS around so door closes
I would recommend this to a friendRated 4 out of 5 stars
High quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design and higher end look without the high cost.
I would recommend this to a friendRated 5 out of 5 stars
Great Expansion Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity and versatility. Can store a variety of beverages. Helps to free up space in the fridge. Very attractive look and nicely added upgrade in the kitchen
I would recommend this to a friendRated 2 out of 5 stars
Nice looking, but poorly engineered.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First the positives: very attractive and at a very good price. Now the negatives: Racks are terrible. Some pull out, some don't; some have stops when you pull them out, some don't. Regular size bottles don't fit on bottom shelf. The temperature displays are useless. The displays show setpoint, not actual temperature. May as well have a knob labeled "1-10". It's a bit noisy when running - lots of weird gurgles.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Jackf. We want to personally thank you for sharing your feedback. As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. We ask that if you have any questions or concerns, please us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna
Rated 4 out of 5 stars
Good but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a well built appliance. However, 2 things I believe would improve it. The wine rack spacing is too tight for many of the bottles. In other words they rub on the wood racks when being inserted or removed from the fridge. And the lowest temperature available is not cold enough. In my opinion, chilled drinks are best at around 34-36 degrees, and that is not an option with this Cooler.
No, I would not recommend this to a friend













