Customer Ratings & Reviews
- Model:
- FFWC38B2RS
- |
- SKU:
- 4282200
Customer reviews
Rating 3.9 out of 5 stars with 1233 reviews
(1,233 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wine fridge keeps my bottles at the perfect temps. It does seem to run a little louder than my last, but it is not bothersome. I can't hear it unless I am within a couple of feet from it. I love that the shelves are removable for those wider bottles. I am overall pleased with this purchase!
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wine cooler
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having a dual zone wine cooler. Holds several bottles yet not really as many as they claim. Some bottles are bigger oe longer than others so it's kinda hit or miss. This seems to be a great appliance. Had one before and it quit after about 2 yrs. Fingers crossed it lasts li get for me!!
I would recommend this to a friend Rated 5 out of 5 stars
Great little chiller
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent chiller. Very easy to install. Love the door left open indicator. Racks are easy to adjust.
I would recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item accentuates my home bar. Love that it has a key since I have young children. Great buy and works well.
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Winedridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have researched wine refrigerators for some time before purchasing this one from Best Buy. The sales person that assisted me did a very good job breaking down the amenities and the functionality. I’m very glad we purchased it. I am extremely happy with the dual temperature zones.
I would recommend this to a friend - Cons mentioned:Bottle size
Rated 1 out of 5 stars
W[h]iny cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy compressor. Also fits only small wine bottles. Not a great product
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like. Moving forward, if you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Rated 2 out of 5 stars
Noisy Wine Cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have known not to buy Frigidaire but I needed to make sure my Semi-Expensive wine did not go bad after my old Vinotemp Fridge died. This was in stock and not worth the money. Besides being overpriced it is very noisy. It makes a continuous growling sound that can be very annoying when the room is quiet.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, AndyE
Thank you for taking the time to share your feedback about your wine cooler. We are sorry to learn how you are not extremely happy with your appliance. Please know should you need any assistance with your appliance, we are here to help. _R'Shaye
Rated 5 out of 5 stars
Plenty of space and looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it for about a month but no complaints so far, its been a great addition to our bar.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, JCH31! Thank you for your review! We are so happy that this model has been a great addition for your home. Your feedback has not gone unnoticed, we are so happy to hear that this model is exactly what you wanted. Should you need future assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Cons mentioned:Bottle size
Rated 1 out of 5 stars
You get what you pay for.... unfortunately
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this thinking that this price point was appropriate for a mini fridge style wine cooler. However, having now used it for the last few months I can safely say that I will be replacing it with a better cooler. The cooler looks like very nice, with its stainless steel and glass door and interior lighting. 1 - There is no way this cooler can hold 38 bottles of wine. There are 5 wooden shelves that can hold 7 750ml standard shaped bottles. The bottles need to be a high shoulder bordeaux style bottle or you will have absolutely no chance. This accounts for 35 at the very best. The bottom free standing shelf can NOT hold wine bottles, even the picture here shows some sort of short juice bottles. 2 - The shelving is awful, as others have commented you can not slide shelves out without lifting the shelf above. Not a great design and every time you go to get a bottle out of the cooler it feels like other bottles may fall off a shelf. 3 - The actual cooling levels are incorrect according to the thermostats. I have placed refrigerator thermometers inside the unit to check the temperatures. Currently I have the top thermostat set to 50 and the bottom set to 54... My thermometers read 58 for both sections. There are other reviews that say that this cooler only last 1-2 years.. My advice would be to save your money, be prepared to spend a little more and purchase a quality wine cooler from another manufacturer.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, mwippern! Thank you for sharing your feedback with us. Your feedback is valuable to us and has not gone unnoticed. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Rated 2 out of 5 stars
You may not get what you didn't pay for.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a mistake to neglect the value of pull-out shelves. These wooden supports make arranging contents a very clumsy process. Judging by the sounds it makes I am anxious about the efficiency.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, TevRon. Thank you! We appreciate your honest feedback. We always want to make it easier for every consumer to use our products. We hope we can have the opportunity to make things better. Please contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. - Ruth
Rated 5 out of 5 stars
holds just enough wine for the housewarming party.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what my wife wanted for the new home. looked all over the Allen area for the right wine cooler.
I would recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Bottle size
Rated 2 out of 5 stars
Limited Storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and keeps consistent temperature BUT Does not store the number of bottles advertised unless they are thin bottles. Any larger bottles only fit when you take one of the shelves.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, BartCastellitto92064. We’re happy to hear you’re enjoying the quiet operation of your new wine cooler! Please keep in mind this model is meant to hold thirty-eight 750mL bottles of wine. If there are any questions we can help you with, don’t hesitate to join us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST.– Hailea
- Pros mentioned:Noise level
Rated 5 out of 5 stars
The Wine Cooler
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing product. I would buy another one for myself Again. Quiet doest sound like a refrigerator. Keeps the wine nice and chilled accommodation for bigger bottles to fit. I love the alarm when the door is ajar. This was a gift and a well chosen product.
I would recommend this to a friend Rated 2 out of 5 stars
Biggest Disapointment ever.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy this on line, I had to return it two time because it was damage and I finally had to accept a less damaged one because we got tired of arguing and waiting to send them back and organizing a new one to be sent. So much trouble I will never buy anything like this on line again.... So disappointed if you really want a nice one go get it in person it was a nightmare.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I'm sorry to hear about your wine cooler experience, Disappointed. I hope that your replacement unit works beyond your expectations. Best wishes, Courtney
Rated 5 out of 5 stars
Loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish and spacious, looks awesome in my kitchen. Replaced my dishwasher with this and I am absolutely loving it. Highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Great wine refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying having a wine refrigerator. It’s just what I wanted. It’s a perfect size and fits the perfect amount of bottles.
I would recommend this to a friendRated 5 out of 5 stars
Beautiful and great size
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great size for your wine enthusiast. Ca have it as a stand-alone or can put it in your cabinets
I would recommend this to a friendRated 3 out of 5 stars
Works as anticipated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like all wine fridges only fit skinny bottles. Adequate for a fridge chiller.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Reviewer1242! Thank you for your feedback! We are happy to hear that your appliance works as expected. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice size Frigidaire wine cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size wine cooler ; so far temperatures are great keeping wines nice and chilled; wood racks are not greatest quality at all, Frigidaire product seems well made running wine refrigerator.
I would recommend this to a friend Rated 5 out of 5 stars
Great price and has value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had it for 8 months now and it runs just as good as when we bought in in Oct 2016. I would buy another one in a heartbeat.
I would recommend this to a friend













