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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 3.9 out of 5 stars with 1233 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,233 reviews
  • Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for smaller spaces. Sleek and clean design

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Noise level, Price
    Cons mentioned:
    Bottle size

    Rated 5 out of 5 stars

    great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was more expensive in other stores... i got this for a great price at best buy. its an excellent product until now. the noise is not like other people say it is.... it not even noise.... dual chamber with dual temperature control are great.. the only downside is the bigger 1.5 liter wine bottles dont really fit in here... i managed to fit one in the bottom tray sideways. every other wine or champagne bottle will. have no complaints. look nice and elegant, and build looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Bottle size

    Rated 5 out of 5 stars

    Frigidaire wine cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves are not adjustable, some bottles are a tight fit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this product and have returned it. The wooden slat shelves were flimsy, when I put my wine in I couldn’t pull the shelves out without yanking on them risking pulling it out completely and dumping the bottles on the garage floor. The bottom shelf was intended for cans I think which was not clear in product description.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 Delivered to my house damaged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 shipped to my house. Both totally damaged. BOTH left to store/ warehouse damaged as the boxes were fine. Corners bent in, holes punctured on the side!! The foam covering it was perfect so shipped like that! Trying to return the second but customer service has now 2 times NOT EMAILED ME A RETURN LABEL. So, am I an annoyed customer? Beyond.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks pretty but dented in box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line came damaged. Sent back. Ordered second one on line came damaged. Yikes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wine cooler. It fits all my wineand champagne bottles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wine fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good (about a month). The only thing I’d “complain” about is that it is a little loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WineCooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and looks great in my space!!! Very Happy.

    I would recommend this to a friend
  • Cons mentioned:
    Bottle size

    Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these 2 years ago but as others have noted it doesn’t accommodate 38 bottles unless the are smaller bottles. The wood racks nice appearance but difficult to remover wine bottles. Based on price point only I tried to purchase 2 more off these but each time (twice) the u it’s we’re damaged - returned to Best Buy. I have bought a black wine fridge with metal racks for 125 less and it’s much better appearance - convince each door pulls out so you can easily wine on each shelf.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Gerry! Thank you for your feedback. We are sorry to hear that you have not been pleased with your wine cooler. This is certainly not the experience we would want for you. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 5 out of 5 stars

    Frirgidaire 38 bottle wine cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. Sleek design, great teak racks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    wine fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shelves are hard to pull in/push out. Not sure about inside light operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for wet bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition for my wet bar. The dual zone at this price point is huge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to receive undamaged unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving two deliveries of dented wine coolers, we returned and cancelled our order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 6 months. Don’t buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item in February 2023, it was delivered in March 2023 and it no longer works as of September 2023. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Torg1985! We apologize that this has been your experience with your refrigerator for such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.~Sam Frigidaire

  • Rated 4 out of 5 stars

    Wine fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month old. Still working. Still to early to tell

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit looks nice, but I couldn't get over it's loud humming/whining noise.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey there! Thanks for your feedback regarding the look of the wine cooler. There are many normal sounds of operation that will come from a unit such as yours. Modern wine coolers have increased storage capacity and more stable temperatures. They require a high efficiency compressor. These high efficiency compressors may emit a high-pitched hum or pulsating sound, this is normal. If you have any additional concerns, contact us directly at 1 (800) 374-4432, Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna Frigidaire

  • Rated 1 out of 5 stars

    Tons of Damage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived today with significant defects. Dents in side and top. One of the bottom legs is a at a sharp angle. The door wasn't on it's hinges when it arrived and the pieces that hold it were bent as well. Door doesn't close. Customer service is impossible to get a hold of and has limited service hours.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for reaching out to us and making us aware of your concerns, Jpl23! We certainly would like to assist you with any concerns you may have. At your convenience, please call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Best Regards, Ciara Frigidaire

  • Rated 4 out of 5 stars

    This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an great item, everybody should get one of these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud but works great. Nice sleek look and no drips.

    I would recommend this to a friend