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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 3.9 out of 5 stars with 1233 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,233 reviews
  • Rated 2 out of 5 stars

    Nice looking, but NOISY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wine cooler is nice looking, but it makes quite a bit of noise. That is disappointing.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your experience, Wino1. We'd like to hear more about the sound(s) you're hearing from your wine cooler. Please feel free to contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can assist you further. Have a great day! -Courtney Frigidaire

  • Rated 4 out of 5 stars

    38 bottles?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fridge. But hard to store 38 bottles as each wine bottle size differs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty good fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t lock it, it sometimes opens. But other than that works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wine fridge not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is nice but the wooden shelves that hold the bottles are hard to pull out or push back in, especially when loaded with bottles. The unit does make some noise when running. The dual temps do work and are very nice.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for reaching out! We’re very excited the dual temp feature is working well for you. We appreciate your feedback which will help us improve our products. If needed, we’re available via Live Chat on our branded page (M-F, 8:30 AM-8 PM EST). -Chris Frigidaire

  • Rated 4 out of 5 stars

    Wine cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are not easy to work with. Could have been a better design

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed enough to warn others.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed with what I really expected to be an upgrade to our previous cheap wine cooler. I was very wrong. The unit is nice looking and that is about what it has going for it. We thought the biggest issue was the fact that the racks do not fit the stated number of bottles. We found we had to remove racks to fit certain common size bottles as they were too tight. Then when you alternate bottles as shown to maximize storage on a rack. They do not slide out easily to access bottles in back of rack requiring you to pull out multiple bottles to reach those in back. Take into consideration the stated capacity is much less than stated for this reason. This can be accepted and worked around but the second issue is noise and is the reason I so badly wish I could return or exchange this. Hopefully Best Buy will help. The unit is louder than any other beverage or full size appliance we have. It is constant and sounds as if a coffee maker is brewing, gurgling and sounding of flowing water. This sound occurs 90% of the day. It distracts from television viewing and carries through the home at night to the point of interrupting sleep. It is located in the same freestanding manner and location as our previous unit. That unit could be heard on occasion as compressor switched on and off but this is much more constant. If this can not be exchanged or replaced I am going to have to move it into the garage or sell at a loss. Had way higher hopes being this was a Frigidaire. Even if you can get this at a discount which we did not I would reconsider. Fridgidaire, Best Buy help?!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thanks for reaching out to us and sharing your feedback! We always want to know when one of our owners needs help. We understand that some operational sounds coming from your wine cooler can be unusual to you. Modern wine coolers have increased storage capacity and more stable temperatures. They require a high-efficiency compressor. When the surrounding noise level is low, you might hear the compressor running while it cools the interior, which is normal. A tip that can help you with your bottle storage is utilizing the multi-position adjustable interior shelves which can be moved to any position for larger or smaller packages. You are able to review additional information on page 8 in your Use and Care Guide. Best Regards, Christy Frigidaire

  • Rated 1 out of 5 stars

    Non functioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an open box, thought it was a great deal. Never dawned on me the store would put it out for sale, without checking to make sure it works. I also found out it was supposed to have keys, but they were no where to be found. So it was returned, without any trouble. Unless you consider the time, gas, & wear tear on my vehicle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s jus okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the racks. Hard to pull out to see your wine. Also, the racks do not fit champagne bottles. It is also making a lot of noise. Overall I wish I would have found a different one.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Didi.
      Thank you for taking the time to share your feedback. We love knowing what works and even what doesn't work, so we can produce the very best products in the future. We're here should you have any questions. Call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye Frigidaire

  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    check for damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was just able to unbox this today and it was damaged.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, Lenny! I hate to hear that this has happened. Please feel free to contact us so that we can successfully resolve your concerns. Thank you, Courtney Frigidaire

  • Cons mentioned:
    Bottle size

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS. Bought a new unit, what received is equivalent to scratch and dent model. there was dent on right side, top left corner dented where dropped or hit, and the metal running up both side of the door was too long and not flush; this is hazard for one cutting hand. The 38 bottle capacity is a joke unless fitting smaller standard white wine bottles. Does not fit red wine and old world bottles. You need to remove shelves to use, no ability to adjust.DO NOT BUY.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it job two problems the door suction is not strong if your in a rush and push the door close it reopen due to lack of suction second is noisy especially late night good thing my bad is not close to my bedroom.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, Jonesy! Thank you for sharing your feedback with us. We understand that the door reopens when your push it close. We recommend checking the gasket to be sure that it's sealing properly. You can do this by placing a dollar bill between the door and see if it's easy to pull out when the door is closed. If so, the gasket may need to be replaced. Please feel free to reconnect with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST should you need additional assistance. ~Courtney Frigidaire

  • Rated 3 out of 5 stars

    Wine Cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original cooler was damaged and returned, unfortunately the replacement was slightly damaged as well, but based on a price concession I accepted and installed. The cooler seems to be working fine, but not a great experience.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Cooler! Sorry to learn you had that experience with the wine cooler. We are pleased to know a resolution was provided in this matter. Please reconnect if you need any assistance. -Bianca Frigidaire

  • Rated 3 out of 5 stars

    Damaged upon pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works fine, but was truly damaged upon pick up. There were dents in the corners. It was ready for pickup about 4 weeks after ordering and got an email the day before stating didnt know for sure if it was coming. Not good service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brand new but looks like a second

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online and picked up curbside. After unpacking at home, we realized that there were multiple defective parts...namely warping on the parts and seams that don't line up. Pretty disappointing and it's going back once in store returns are allowed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, OFstl! Thank you for your review. We are sorry to hear that you have not been pleased with your wine cooler. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 1 out of 5 stars

    Good luck getting on without damage.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What the hell is Fridgedaire thinking? This comes protected with a wafer thin half inch of styrofoam in the box. Bought one, it was dented everywhere, returned it and the second was just as bad. Finally returned it and gave up. Good luck getting one not damaged.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, Thomas! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs. Kindly, Courtney Frigidaire

  • Rated 3 out of 5 stars

    Wine Connoisseur!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not possible to put 38 bottles of wine inside this wine cooler. Also, Shelves are not adjustable! Very disappointing. To expensive and not worthy of money!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello! Thank you for reaching out and for sharing your candid feedback. The wine cooler is designed for standard 750 ml bottles of wine. The shelves are not adjustable but can be removed. We appreciate and value your opinion and use this for the continuous improvement of our appliances. ~ Christy Frigidaire

  • Rated 5 out of 5 stars

    Opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I think to give an honest opinion I would need to own this product at least a year 6 months the least. As of right now I gave it the max start because I haven't had any issues and cant really evaluste long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. We both are very pleased with the look and performance. The noise is not noticeable and the wine comes out with a perfect chill. The large capacity is nice for storage also and reducing clutter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wine fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, efficient. looks good. good brand and warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good fridge. I Got it at a good value.

    I would recommend this to a friend