Customer Ratings & Reviews
- Model:
- FFWC38B2RS
- SKU:
- 4282200
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Service not seen in a long time !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales guys were excellent , courteous , product knowledge , Gold Standard. The best part of this experience was they were nice! Actually , genuinely considerate , understanding and selling all at the time. A lost art
I would recommend this to a friendNice Looking & Cold... Very Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge is very loud and giggles/Hisses. Kind of Funny.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Interesting review BillyBoy. We are interesting in learning more about your concerns. Please reach out to our team by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) 1 (800) 374-4432 (EST) Kindly, Anna
Quit working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wine fridge was extremely loud from the start. Now I’m wondering if it is defective because it just stopped working. Still has power but the motor stopped running. Very disappointed. Purchased in September, now it is November. Only worked for 2 months.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no Anna! We certainly apologize that you have encountered this matter in such a short time. So that we are able to properly assist you, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. We look forward to hearing from you. –Ciara
overall good wine cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall i'm happy with the purchase i only issues are the racks are too close together and its a little tall for our furniture. I do like having a door lock to keep the toddler out
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, ODinSRQ! Thanks for sharing your experience with us. We are happy to hear that you are pleased with your purchase overall. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
tie space between shelves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Looking fridge just be aware the space between the shelves is really tie ,champagne bottles and ticker wine botles wont fit need to lift the shelves them slice this.botlles
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Marcelo! Thank you for sharing your feedback with us. We understand that there are some features on your new wine cooler that you are unhappy with. Your feedback will help us understand our strengths and identify areas for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Cons mentioned:Bottle size
Uncomfortable shelve space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough space between shelves. Cannot fit as many bottles as advertised.difficult to slide shelves.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Juan.
Thank you for sharing your feedback. The recommended size wine bottle is 750ml. Should you store your larger bottles that will result in lesser amount of bottles that could be stored. We would be happy to answer any questions you may have, please chat with us live on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Would not purchase again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this purchase. This beverage center is noisy; every few minutes it makes a compression-type sound. I wish I would have read the reviews before purchasing this, as it sounds like this issue is typical of this particular model.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, KodyG. I can understand your concerns about the noises you are experiencing. The Wine Cooler operates at higher pressures during the start of the ON cycle. This is normal. The sound will level off or disappear as refrigerator continues to run. Please don't hesitate to call should you need assistance, please call our Customer Care Team at 1-888.203.1389 Mon-Fri 8a-8p EST. Sat 9a-6p EST.-R'Shaye
Good wine cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased. The first one was installed and making a little noise and it was damaged but replacement has been working fine so far. Had it now for two weeks.
I would recommend this to a friendGreat gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was a gift for my in-laws. They really appreciated it
I would recommend this to a friend- Cons mentioned:Bottle size
Works if you only drink bordeaux
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves are not tall enough to easily accommodate burgundy bottles, and champagne, Turley zins etc. only fit if you remove a shelf. Bottom shelf is useless unless you want to chill cans. Placing while wines on top snd reds on the bottom seems non intuitive. Adjustable wire shelves would make this a good cooler at a bargain price
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your feedback, GlenH. We're sorry to hear that the wine cooler doesn't meet your expectations. This isn't the ownership experience that we would want for you. We're here if you have any questions or concerns about using your new appliance. Please feel free to Chat with us or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
- Cons mentioned:Bottle size
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st one I purchase was delivered severely dented. Not the products fault. Never even opened it. Second one arrived and never worked. Plus once you put wine in the shelves, you can’t pull the shelf’s out. Only fits the smallest of the 750ml bottles. Product never worked and never came on. Even waited a day after delivery before I plugged it in.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! We're sorry to hear that your wine cooler arrived in such a condition! Have you alerted Best Buy of the issue? We would like to ensure you are being taken care of. If you do need additional assistance, please reach out to us by Live Chat on our website or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help! ~Ashton
As decribed, good quality. Would purchase again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top goes as cold as 41. Wish it went a little cooler but it does the trick. We use it for other drinks not just wine. Bottom only gets to 56 at its coldest. Also want it to be colder, but high quality. Would buy it again.
I would recommend this to a friendExcellent Wine Cooler
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wine cooler is perfect! We are able to change configurations within to accommodate different size bottles. Add to that the 2 zone cooling capability and you have everything you need in one package!
I would recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The styling looks nice and that's about it. It is loud when the fan kicks on and a constant popping noise is heard. The shelves are flimsy and you have to be careful you don't drop any bottles on the floor. It is not worth the $399 asking price.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Marcus. We regret to hear that you are not happy with your wine cooler. The popping noise you are hearing could be caused by the metal parts undergoing expansion and contraction. Per page 10 of your manual, this is normal and should disappear or level off as the wine cooler continues to run. If you still need additional assistance, feel free to contact us directly. ~ Brandi
Solid wine fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My significant other wanted a wine fridge. I did not. So we got a wine fridge. At least it works great and fits perfectly in our space.
I would recommend this to a friendWine cooler issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it shipped to home. Had a dent in rear corner. Not that bad of an issue. I put a towel over it. Also showed up with right adjustable foot bent on an angle. Fixed that. But the main issue is the door gasket will not seal. And yes, i have it tilted half a bubble toward the back. You can see light coming from the seal - top opposite side from the hinge. Tried adjusting the door twice. Still an issue. If i cant fix it. Its coming back to you.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Jimwiththedentedwinecoler! Thanks for sharing your experience with us. This is not the experience we would want your to have with your brand new wine cooler. We would love to see how we can address your concerns. For further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana
DO NOT BUY - Cheap for a reason
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered two 38 bottle Frigidaire units from BB and both came substantially damaged. The product quality is VERY POOR and you're much better off paying more for the 51 bottle Whirlpool or something that will hold up better.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I certainly apologize for any delivery issues you may have experienced and thank you for bringing it to our attention, JT123. We are constantly working to improve our selections/features and ensure that we’re meeting our customers’ needs. Although we’re not always able to predict what will be available, we regularly pass along our customers’ requests to our Design Team for particular production models. -Courtney
- Cons mentioned:Bottle size
Wine Non-Cooler
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible I would not recommend buying this - it's horrible The one we had before stopped working - - - this one with the WOODEN insides doesn't fit bottles and doesn't get anything cold Horrible It was cheap and it is what you get when you get something cheap. Although the one I had to replace was cheap as well. Lasted about 8-10 years -- - this one who knows since it's hardly used.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience with us, AV1RICK, and sorry to hear that the bottles are not fitting nor getting cold. We'd be happy to look into this matter further in hopes of resolving your concerns. Please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST for further assistance. ~Courtney
Very cheap quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In addition to the cheap, flimsy “wooden” shelves, BestBuy was never able to deliver it without damage. Buyer beware. It’s worth spending a few more dollars for much better quality.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Maxx! Thank you for your review. We sincerely apologize for your experience. Your feedback is important to us and has not gone unnoticed. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Wine freg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered one time by Best Buy. Pluged in and it ran. Two temperature zones are set at different temperatures that have limited adjustment.
I would recommend this to a friend