Customer Ratings & Reviews
- Model:
- FFWC38B2RS
- SKU:
- 4282200
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Lower end but works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool and price is low but the racks inside feel very cheap and not sturdy. you get what you pay for here.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Allen! We hate to learn you are not completely satisfied with the wine cooler. We would be sure to pass on your concerns to our design and engineering teams. Don't hesitate to reconnect with us if you should have additional concerns. -Bianca
- Cons mentioned:Condition
Damaged upon install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived damaged and dented. Returned to store and had to deal with the mess of reboxing it.
I would recommend this to a friend Not buy this!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible wine refrigerator. There is not enough room between the shelves for the wine bottles. This was a huge disappointment. Don’t buy appliances on line.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Patty! We appreciate you taking the time out to share your feedback with us, and certainly apologize that your wine cooler didn’t quite meet your expectations. Please know that we strive to produce quality products, and your feedback does not go unnoticed for continuous improvement. Kindly, Ciara
WineCooler
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frigidaire - 38-Bottle Wine Cooler- Stainless Steel. This wine color does the job but I wish the trays were farther apart.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re glad to know everything is operating well for you, and we truly appreciate you leaving us your feedback! Only through comments such as your can we work towards new innovations and improvements. If you ever have any questions or concerns, feel free to join us through Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) for the best assistance. ~ Hailea
Damaged!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived damaged, appeared to have been dropped. I received a replacement quickly, but I had to return damaged item to store.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, John! Thank you for your review. We are sorry to hear that your appliance arrived damaged. We wish that you could have been provided a better first impression. We are here should you need further assistance, feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Perfect Wine Cooler to age wine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a separate wine cooler to age my wine. Comes with a key and lock. I don't need to worry about it in my garage. Will open it again in 2025 and will update my review.
I would recommend this to a friendGoing strong since 2020
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still going strong since 2020 love it and am considering giving as a givt
I would recommend this to a friendNice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice looking fridge. My only issue is some of the drawers are not tall enough to accommodate larger or different shaped 750 ml bottles
I would recommend this to a friendNew wine fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price, Meets all of my needs and is very easy to regulate. My wines taste better and last longer.
I would recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello Thecleavers100, we appreciate your feedback with for your recent experience with the Frigidaire-38 Bottle Stainless Steel Wine Cooler. We hope to continue to be able to provide you and others with new and exciting products.
The item was delivered to my house twice .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was delivered twice . Both times item was damaged . Ended up bringing to a store for a credit due to the fact that we could get no help from Best Buy
No, I would not recommend this to a friendWine fridge should have been sold as a scratch and
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wine fridge came with dents. It’s in the back so I didn’t make a big deal out of it. But disappointing.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey There! Thank you for the feedback on your new wine cooler. We’d like to see how we can assist with this. At your convenience, please contact us by chat on our web page Monday through Friday from 8:30 am-8 pm EST. -Chris
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the wine cooler. It is smaller than what we had but is proving to be a good choice.
I would recommend this to a friend2 arrived damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two wine refrigerators arrived with large dents. Both returned. Damage looks like it was done at factory not during shipping. Poor quality control. BB was very good with returns.
No, I would not recommend this to a friendThere are better products with better value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again. The shelves do not pull out. Not all bottle sizes will fit.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Disgruntled! Thank you for your review. We are sorry to hear that you have not been pleased with the style and features of your wine cooler. We are here should you have any additional concerns or comments. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Wine Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frig. A little disappointed that you can’t lower the temperature because I also use it for water, etc. but it is a wine frig!!
I would recommend this to a friendLoud and Annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mini fridge is insanely loud it is a distraction from anything else anyone is doing in our basement (renovated).
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Sean. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers. Our team will evaluate your review to help in implementing future design improvements to our product lines. If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
- Pros mentioned:Appearance, CapacityCons mentioned:Bottle size
Stylish and Good Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Fridge looks great, and it was way cheaper than most other wine fridges with this capacity. However, the space in between the shelves is a little bit narrow, so wider pinot noir bottles don't fit very well. Most of my bottles I kind of have to shove in there but they fit. It just took a while to build up confidence that I wasn't going to break anything. Also, I'm not really sure what to make of the wood shelf on the bottom. The bottom space is not as deep, and the shelves seem even narrower. I ended up just taking out the bottom shelf and fitting my wider bottles down there. I've looked a bit online but I can't really find any explanation of what you are supposed to do with the bottom shelf. All in all, I'm satisfied with the product so far. After taking out the bottom shelf, I've managed to fit 39 bottles, 1 more than advertised!
I would recommend this to a friend Great wine Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works great. It is a bit bigger then I thought and had issues getting it into my car. My fault though.
I would recommend this to a friendNice Under Counter Wine Cooler
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged - shipping packaging not sufficient. But no hassle return, except carting the 100lb box to a store, ugh.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate your feedback and your patience. Should you need assistance or have questions in the future, our Live Chat Team is available on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Best Wishes, Anna
Cooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product for the price. Fits perfectly. Can also swap door hinge if needed
I would recommend this to a friend