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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 3.9 out of 5 stars with 1233 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,233 reviews
  • Rated 5 out of 5 stars

    Wine cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Wines are staying at the appropriate temperature. Wish racks would accommodate different size bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I hoped it would. Box did arrive damaged and corners bent but that’s not the products fault

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wine cooler

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves don't come out easily and the bottom shelf sticks out is not pressed in keeping the cooler from closing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooler.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet ,classy ,and affordable. My wife's favorite birthday gift. Only negative is some bottles take up more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little fridge is perfect for all of our extra drinks. The temperature is perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but short life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good wine cooler, but it has stopped working after 3 years. It does not cool anymore.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're so sorry to learn of your experience Mark. Don't hesitate to call us at 800-374-4432Mon-Fri, 8:30 am-8 pm EST should you need any assistance. -R'Shaye Frigidaire

  • Rated 3 out of 5 stars

    Nice for our use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. Shelves are tight for many bottles of wine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding item Purchased as part of my home rennovation and upgrades. Its stylish and adds a posh look to my sitting room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very weak cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no one told me this thing goes from 54 to 60 degrees max! weak cooler. not worth your money. put your money to buy better quality

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, nemm.
       
      Thank you for stopping by with your review.
       
      I am sorry to learn about the incorrect info you received concerning your wine cooler.
       
      Our model FFWC38B2RS wine coolers temperatures range from 41°-64°.
       
      Feel free to reconnect with any additional questions about your wine cooler features. Our Customer Care Department can be reached by dialing 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST.
       
      Regards-Derrick Frigidaire

  • Rated 5 out of 5 stars

    Wine cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a few weeks or so since we got it. It’s been working like a charm, and it looks great in the dining room. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wine club

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and love. It’s already full. We are in a wine club so definitely needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Wine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wine cooler was purchased for my movie theater and it’s a great look as well as a great purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wine cooler was delivered on time. We have contractor to install the cooler, but found out it was missing two feet on the back. Couldn't install it.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no! Alex, I can only imagine how frustrating that would be. If we can be of assistance, please reach out to us directly. *Ruth Frigidaire

  • Rated 5 out of 5 stars

    Best Buy rocks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! Keeps wine coolShopping with Best Buy was a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No freezing problems. Pay the extra for a better operating wine cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was easy. Looks great. Glad I purchased it when I did

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't a good choice for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wine refrigerator was noisy, with a gurgling sound like a dish washer and after about a year, it was freezing up in the back of the unit. The freezing up damaged Napa wine and there was leakage on the floor from where it was leaking out. The leakage was not visible for a long time and brought to my attention when we were taking out a bottle to drink. In addition, the wood wine racks were too narrow for the wine bottles to fit, thus damaging numerous wine labels on the expensive Napa wines. I returned the unit since I had an extended warranty for a refund, less the price of the extended warranty.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi,
      We apologize for your experience from the leaking to the freezing of the wines and damaged labels. We hope that you grant us another opportunity to show how great our wine coolers are. We are here should you have any questions. Call us at 800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. -R'Shaye Frigidaire

  • Cons mentioned:
    Bottle size

    Rated 1 out of 5 stars

    NOT AS ADVERTISED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant wait to return this wine refrigerator that is supposwd to hold 38 bottles wine. Maybe if the are 1/2 bottles. I cannot put anytime except the skinniest of bottles into this piece of garbage. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Temperature not accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worse customer service didn't solve anything. Used only for 1 month and the dual zone never work.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Gustavo! Thank you for your review. We sincerely apologize for your experience with your wine cooler. Our number one goal is customer service and your feedback has not gone unnoticed. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 5 out of 5 stars

    Great little unit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 2nd unit...fit it my cabinet opening perfectly and keeps my wine bottles chilled

    I would recommend this to a friend