Customer Ratings & Reviews
- Model:
- FFWC38B2RS
- SKU:
- 4282200
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Noisy, and finally broke down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this model 3-4 years. It was always making a noise a few weeks after defrosting. It finally just stopped working with error code E9. No information could be obtained from manufacturer regarding this. It stopped working. Had to buy another one, hope life span on the new one is better than this brand.
No, I would not recommend this to a friendImpressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with this so far. Bought it for my wife for Christmas. Very little assembly. Easy to operate. Seems to be doing a good job holding the two zones.
I would recommend this to a friend- Cons mentioned:Bottle size
Don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible wine cooler. Most bottles don't fit. The shelves are cheap and don't roll out. The top portion is freezing and the moisture and warped the top shelves. Haven't even had it a year. We had a much less expensive one that was way better than this. I thought Frigidaire would make a good product. Unfortunately it was during covid and didn't get to see before we bought. I want to sell it and buy another one.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Susan, we're sorry to hear you’re not fully satisfied with your wine cooler and thank you for sharing your feedback with us. Please know it's vital for us to hear if our products are meeting our consumers expectations, and we will be happy to use your feedback in hopes that we can better serve your needs in the future. Kindly, Ciara
Disaster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down after a while, not chilling anymore, lights blinking and led not working. Warranty expired obviously. Garbage.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, HWolf! Thanks for your honest review. We're sorry to hear that you're having this experience with your washer. We'd really like an opportunity to learn more about your specific issues. At your convenience, please take a moment to chat with us or even contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account to see what solutions we might have to resolve your issues. Thank you, Courtney
Wine Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase and pick up experience. Works great and looks amazing
I would recommend this to a friendAwesome Wine Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Works great in our space and looks fantastic.
I would recommend this to a friendPacking disaster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 3 wine coolers delivered in past week & all were damaged.
No, I would not recommend this to a friendcompressor broke after eight months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The title says it all - eight months after taking deliver of my wine cooler, the compressor stopped functioning, and it needs to be replaced. Frigidaire were very easy to deal with regarding the warranty and getting my wine cooler repaired, and I do appreciate that. However, a part as integral as the compressor shouldn't fail so soon.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, blippy! We're sorry to hear that your wine cooler is not operating properly after only a few months of use. Although this is not the resolution that we would want any of our customers to experience, we're happy to hear that you're working with us to get this issue resolved. Please feel free to reconnect with us should you need additional assistance. ~Courtney
wine cooler
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance arrived damaged in the top corners. If I wasn't handicapped I would have returned it. I was disappointed The appliance is working fine.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello,
We're happy to see that your appliance is working fine. However, we apologize for the way you received your appliance. Should you need any assistance, please connect with us on our Frigidaire branded page, where our live chat members would love to speak with you Monday through Friday 8:30a to 8p EST. -R'Shaye
Piece of JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received, this is a piece of JUNK. Poor Quality and bottles of wine to not fit!!!! I don't know how anyone could call this a wine fridge.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there! Thanks for taking the time to share your feedback. We are sad to learn that you feel this way about your wine cooler. Please allow us to help. Note this model is meant to hold 38 standard wine bottles. Keep in mind that the multi-position adjustable interior shelves can be moved to any position for larger or smaller packages. Additionally, the shipping spacers that stabilize the shelves for shipping should be removed and discarded. If you need additional help, try reaching out through our various outlets such as Live Chat from our website, social media, and by phone at 800-374-4432. All teams are available for you between 8:30 am and 8 pm EST, Monday through Friday. ~Keyanna
Damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived severely damaged and unusable. Packaging was inferior and wine cooler was crushed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Dans! We are sorry to hear that your appliance arrived damaged. This is certainly not the experience we would want for you. We are here should you need further assistance, feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Damaged item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received damaged product twice, requested To pick up a new product at the store, was not given the option
No, I would not recommend this to a friendDamage item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received damage item. Best Buy wasn’t helpful at all
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Valued Consumer! We appreciate your feedback! We are sorry to hear that you received your appliance damaged. We are should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana