Customer Ratings & Reviews
- Model:
- FCRG3052BS
- SKU:
- 6670727
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
to a friend
Strong smell of propane
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the oven pre-heats there’s a terrible, strong smell of propane. I’ve already had repair guys here once. Trying to get through to customer service is extremely difficult.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Lenore! Thank you for reaching out, and I’m truly sorry you’re experiencing this. A strong propane smell during preheat is very concerning, and you’re absolutely right to be frustrated — especially after already having a repair visit and struggling to get through to customer service. You should never have to deal with a situation that feels unsafe or be left without support when you need it most.
Your comfort and safety matter, and we want to make sure this issue is addressed quickly and correctly. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It is a broken appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am okay with open box but this stove did not even work. Store states it have been checked by geek squad. It was a waste of my time and and money. Store delivery is good and return staff are nice but the product is horrible,
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear that your open-box stove didn’t work as expected, despite being checked by Geek Squad. We understand how disappointing and frustrating that must be.
It’s good to hear our delivery and return teams were helpful, but we want every part of your experience—including the product itself—to meet your expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Bad customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bougth the geek squad plan for 99 dollars I had an issue with my stove and my plan was cancelled, I spoke with customer service promising to reinstate my plan and till this day my plan it’s still cancelled and no refund has been issued either
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that we never want our consumers to feel unhappy with their investments. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
NO stove yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even gotten this yet, seriously asking me for a review? Was supposed to get May 7th, then it was it hasn't arrived at store, then it was backordered. Really want to like stove but don't have it!!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Kelly G.,
We sincerely apologize for the issues you’ve experienced with your appliance. This is certainly not the experience we want for our new owners like you. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday through Friday, from 8:30 AM to 8:00 PM EST.
Thank you for your understanding. - Maico
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well had the range for a week and now the oven doesn't work after 4 uses. Read all these great reviews i think i got the defective one.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, JosephR, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
Dissatisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience and I'm still waiting to get the final thing done.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, AnnO! Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns, please let us know by joining us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Gas Stove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend, two of the top burners, stop working and the stove would not light.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, KeeCee! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire 30" Gas Range FCRG3052BS.
If you have any more questions, please join us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is awesome and the delivery drivers were awesome and helpful
I would recommend this to a friendAwesome Gas Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply about as good a range, other than professional, there is on the market, along with an almost unbelievable low price!
I would recommend this to a friendCouldn't be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service.Delivery crew very professional.
I would recommend this to a friend