Customer Ratings & Reviews
- Model:
- FAD704DWD
- SKU:
- 7896044
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 70-Pint Dehumidifier's performance, noise level, ease of use, and capacity. Many appreciate its size and the filter's maintenance alerts. However, some find the water tank's size inconvenient and the unit's weight challenging to manage. The price point also receives positive feedback.
This summary was generated by AI based on customer reviews.
Works good, but short lifetime
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing worked great for around 3 years. Then, the power button starts to act up and needs multiple presses to take the action. Later, the whole thing turns on/off all by itself and I had to unplug it from the AC. Contacted Frigedaire, they said "There's no repair for this issue". In short, this thing works good but can only live up to 3 years!
No, I would not recommend this to a friendlast 2years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In 2015 bought frigidaire 70 point dehumidifier started freezing up in 2018 no 3 yr extended warranty. In 2018 bought another one with 4 year extended warranty, thought this was a good product because of the 1200 and so reviews. This unit stopped working all together in June 2020 but I did purchase 4 year extended warranty,lost two years of extended warranty.Best Buy offered replacement. I bought Honeywell had to pay difference I'm done with the piece of junk frigidaire and placing any faith in reviews.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello! We're sorry to hear that your dehumidifiers have experienced failures. For future reference, this dehumidifier does come with a 5-year warranty on the sealed system! If it were to stop working during that timeframe, you need only to contact us for assistance. We understand that you have elected to go with another brand; we hope to be able to earn a second chance with you in the future! ~Ashton
F0 Error within 1 year of purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier stopped working because of an F0 error that appears that is very hard to fix. Despite removing the filter and cleaning it, it still doesn't work. I used this for maybe 4 months...
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hello,
Thank you for your feedback. Please contact Frigidaire customer service at 800-444-4944.
Thank you!
Great unless you want it to drain through a hose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve followed all of the directions and it will not drain using the hose. It keeps filling up the basin/bucket. So, it’s going back and Frigidaire has a very disappointed customer.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Valued Consumer! Thank you for your review. If you are experiencing issues with your appliance draining through the hose, you want to make sure that the unit is set to a proper setting and a garden hose is connected properly and tight enough; the garden hose should be 11/16 inches or larger in diameter, the garden hose should not be kinked and must allow water to flow downhill and check the garden hose for any debris, tears, or holes. If you have any further questions, comments or concerns please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
lucky if get two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had three of these. The first lasted 18 months. Bought another while warranty was processed. That second lasted 18 months. The warranted unit lasted...18 months.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Blade.
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better. Feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Very disappointing purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working after a year - no recourse from mfg.
No, I would not recommend this to a friend