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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 389 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the cooling power and relatively quiet operation of the 850 Sq. Ft. Window Air Conditioner. Many also find it easy to use and energy efficient, with the remote control a convenient feature. However, some customers note challenges with installation and the unit's significant weight and size. The instructions could also be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-389 of 389 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Window Air Conditioner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this AC three weeks ago. Works great so far and very quiet. It's rated for 850 square ft area but it keeps my 1250 sq area cool. Only negative is that Installation needs 2 people to install as you have to remove unit from casing to attach window mounting kit and couldn't attach side panels as there was no screws to attach these.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Installation, Weight

    Rated 3 out of 5 stars

    REAL PAIN TO INSTALL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lord I thought i was building the thing from scratch after install forces you to take the thing apart. Works great, quiet but the install you better have help and know what your doing. Heavy heavy.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Jthomas, thank you for taking the time to share your feedback with us. We apologize that you had a little trouble installing your new air conditioner. If you still have a concern of sorts, contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked well and cools our house, which is 900 sf.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Air conditioner not cooling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this air conditioner for my living room and it worked (and still works great) so I decided to buy the same one for my bedroom. Bedroom is much smaller and ac is newer than living room one. Had it installed professionally by Best Buy but bedroom ac is not cooling. Doesn’t even feel like it’s on. I’m Very disappointed because I had/still have a great experience with the same air conditioner in the living room. I guess this one is a dud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Great AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars. However, it was a chore to install. Directions was not as helpful as I would like it to be. Had to go Youtube for help.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Cools entire 750sq ft. Mobile Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Central air broke in my mobile home instead spending 2-3k for a new one I brought this cools the whole 750sq ft. Only down side is I found it a month after I bought it for $319 at BJs and was unable to get them to price match

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, JohnyRocket! Sorry to hear your central air gave out. Sometimes being a homeowner is expensive! I am so glad you were able to find such a great alternative to keep you cool. Please don't hesitate to reach out to us directly if you need any assistance. We can be reached at 1-888-203-1389 M-F from 8a-8p EST. ~ Brandi Frigidaire

  • Cons mentioned:
    Instructions, Weight

    Rated 1 out of 5 stars

    The Ikea of Window Unit ACs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU HAVE TO ASSEMBLE THIS AIR CONDITIONER. And the instructions are essentially worthless. We are returning this, which SUCKS because it weighs 121 lbs and we live on the third floor of a walk-up IN THE MIDDLE OF THE CITY. I can't believe anyone gave this unit 5 stars.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi NoDiY! We certainly hate that you are not satisfied with your purchase due to the installation. The air conditioner comes in its original casing and has to be installed through the window using the mounting kit; which includes the side accordions. If you currently still have the air conditioner and need any assistance at all with the install of your air conditioner, we recommend using a professional installer. Kindly- CiCi Frigidaire

  • Rated 5 out of 5 stars

    * * * * * * * Stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the First :} ... I am the First :} ... I am the First :} ...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my living room which is about 650 square ft and it does not even begin to cool the room. Started making a clicking sound after 3rd time using it. Unfortunately when I purchased this crap, I didn't need to use it but now since we have 90 degrees weather and 30 days after purchasing Best Buy is saying that I had 14 days to return or exchange it. So now it seems I'm stuck with this 400 trash. Best Buy 14 day policy is HORRIBLE. I'm about to drop it off at the store and leave it there. Dont waste your money. Shame on Best Buy.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Sorry to hear that your a/c is not keeping you cool, Mike. We would like to gather more details about the clicking noise to see what may be going on. Please contact us directly at 1-888-203-1389 M-F from 8a-8p EST. ~ Brandi Frigidaire