Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 345 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the Cool Connect 250 Sq.Ft 6,000 BTU Smart Window Air Conditioner favorably for its cooling capabilities, ease of use, and smart features, including app and remote control. Many appreciate the sleek design and relatively easy installation. However, some customers find the unit's noise level to be a drawback, and a few have noted concerns about the BTU capacity being insufficient for larger spaces or the product's condition upon arrival. Pricing was also mentioned as a potential concern by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 345 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    We like auto and eco settings.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it to auto and forget it. Cools nicely. Great product .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent a.c.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. Easy to set up. Love the blue tooth capability.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for a bedroom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the bedroom door closed, the AC cools the room perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC is not as loud as previous purchased Frigidaire ACs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ac for small rooms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use AC. Great for smaller size rooms

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Working just right

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make my summer great every day cool my room down just fine

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very light

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit fit in perfectly. It cools down in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Beautiful air condition for good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine working excellent excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is good product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But in this time made a noise the fan with the wifi option i have a little problem because the air condiconer turn on alone and sometime i leave of my house and when im back the air condivener is on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Air Conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The calendar feature has saved me a lot of money in electrical bills. This air conditioner is used in a "bonus" room where it has been left on by mistake. But with the program, it turns on and off only when the room is expected to be used. Really easy to clean filter is an upgrade to the older model we had from Frigidaire.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool room down fast, doesn’t wasn’t a lot of power

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my smart AC. It's so easy to use and quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it is good nice for my room good with energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 3 years ago. It still runs just as well as the day I bought it. With any AC you need to clean it well like twice a year the inside part and outside parts.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Looks good but loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty loud compared to my last. Had an issue with water not draining after a heavy rain. Had to let the fan run till it evaporated.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, KI123! We appreciate you taking the time out to share your feedback with us and understand that some sounds coming from your air conditioner can be vexatious. Your air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which are a part of the normal operations. If you are experiencing any usual sounds, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience. Kindly, Ciara Frigidaire

  • Rated 5 out of 5 stars

    Awesome find

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this purchase after returning one that I ordered online. Would definitely recommend going to the store for help when buying a large appliance. This is made beautiful and very user friendly and would recommend getting the extra Geek Squad Insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and looks good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to cool and dehumidify our bedroom and bath. It does a good job with both. I really like the look of it too. The voice commands work but it's a little clunky. Instead of just saying Ok Google turn on a/c, you have to say Ok Google ask Frgidaire to turn on a/c.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Doesn’t get too cold, it’s ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, my app doesn’t work for the AC. The air doesn’t really fill the room. It was very easy to install though.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Dreama.
       
      Thanks for choosing our smart connect a/c unit for your home.
       
      I am disappointed to learn you are getting an OK cooling performance from your air conditioner and having some trouble with the Frigidaire Smart Appliance app.
       
      We have a phone line dedicated for our Smart Appliances. Please contact our specialist at 800-311-4667 for further assistance or you may send an email to [email protected]. Our Smart Appliance phone line is open Monday through Friday from 8:30 am-6pm EST.
       
      Here are some friendly tips that may help with getting the best cooling performance for your home comfort appliance.
       
      *Ensure the capacity of the room air conditioner fits your room size for efficient and satisfactory operation. You may visit Best Buy’s Air Conditioner Buying Guide to learn further details about the correct BTU’s for your room.
       
      * Try installing your air conditioner on the shady side of your home/room. A window that faces north is best because it is shaded most of the day.
       
      If the above suggestions prove ineffective, please contact us directly at the number mentioned above.
       
      We are always grateful when our fellow Frigidaire ambassadors take the time to provide their valuable feedback.
       
       
      Regards-Derrick Frigidaire

  • Rated 5 out of 5 stars

    Excellent AC, Amazing look!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frigidaire Cool Connect is the best of both worlds - look and performance. The AC adjusts to the temperature in the room and shuts-off automatically for energy savings. The app is a plus since you can turn it on and off or adjust the settings from your phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not enough

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: do all the things its supposed had to do Cons: no connectivity whit wify 5.0ghz you need 2.5ghz another wise is a fancy and regular air conditioner

    No, I would not recommend this to a friend