Customer Ratings & Reviews
- Model:
- FGRC064WA1
- |
- SKU:
- 6317713
Customer reviews
Rating 4.3 out of 5 stars with 345 reviews
(345 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Cool Connect 250 Sq.Ft 6,000 BTU Smart Window Air Conditioner favorably for its cooling capabilities, ease of use, and smart features, including app and remote control. Many appreciate the sleek design and relatively easy installation. However, some customers find the unit's noise level to be a drawback, and a few have noted concerns about the BTU capacity being insufficient for larger spaces or the product's condition upon arrival. Pricing was also mentioned as a potential concern by some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Decent a/c but could be better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok if your don’t have to cool down an area that gets overly hot. But any other area you should be fine. The WiFi however has never worked so I’ve never been able to connect it to WiFi so don’t purchase this just for that feature find another one.
No, I would not recommend this to a friendRated 4 out of 5 stars
good product terrible app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air conditioner works great. The Frigidaire app has lots of problems. Couldn't us my galaxy 9 had to use my older galaxy 6 to setup the app.
I would recommend this to a friendRated 4 out of 5 stars
Adequate Job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the remote, it runs quiet, was expecting a little more power for the BTU’s and price but a solid purchase and aesthetically good unit
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
omg the rattle!!! Buyer beware!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievably disappointed. Installation wasn’t easy as we have brand new windows that don’t seat the unit so well, so we had to wait for a frame to be delivered to the tune of another $100. Slept very well for about a week and we wondered why we hadn’t added a window unit to the bedroom previously. Then... the rattle. Started small one night as a persistent click. Within two nights, it was unbearable AND WE WERE PAST THE RETURN WINDOW. Researched and can’t find a solution. Tried running the unit during the day and it’s so loud it’s annoying no matter where you are in the house. It’s a horrible, very loud sound. This has been a complete waste of time and money. A brand new unit should not have to have repair work in the first couple of weeks of use. I read reviews of various problems with this unit and bought anyway thinking reviewers had unrealistic expectations for a small unit. Nope. In our experience, this is a bad unit. If I could leave a video as proof, I would have.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello! Valued Consumer.
Thank you for taking a moment to reach out about your recent experience.
I am bummed out to learn about the loud sounds you are experiencing. We recommend checking your model’s installation guidelines to ensure your air conditioner is installed correctly. Typically, an incorrect install or inadequate window construction may cause your unit to make loud sounds.
During high humid days, your air conditioner may produce more moisture than normal; which may produce louder “gurgling” sounds. This is normal. For further details about the types of sounds your unit may make, please review page 4 of your model’s “Use & Care” guide.
Should the above suggestion proves ineffective, please contact us. Our Customer Care Team can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30am-8pm EST.
Regards-Derrick
- Cons mentioned:Btu
Rated 3 out of 5 stars
Great for a small room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really wasn't cooling down the living room maybe not enough btus..might be good for bedroom..
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Freddy1! Thank you for your feedback. This model is designed to cool rooms up to 250 square feet! In a larger room, it may have difficulty cooling down the entire space. A 6,000 BTU model is typically very well-suited for a small bedroom! ~Ashton
Rated 5 out of 5 stars
Best of best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is incredible I can turn on and lower the temperature throughout my app. I can control from one room to another or start running when I am outside the house.
I would recommend this to a friendRated 5 out of 5 stars
Nice window a/c
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed in a small NYC 1 bedroom apartment. Works well for a medium sized bedroom and the fact that you can turn it on an hour before you arrive home is a nice feature.
I would recommend this to a friendRated 4 out of 5 stars
Better than expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unsure at first due to its size and cost, but it fully cools my entire living room! Great deal for under $300!
I would recommend this to a friendRated 5 out of 5 stars
Love love the wifi option!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for the wifi capabilities. Took a bit of setting changes to get it set up initially but once I did, it's perfect. I can turn it on 30 minutes before I get home and come in to a cool home.
I would recommend this to a friendRated 5 out of 5 stars
Summer relief
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my bedroom to just use for those few very warm nights. It did the job during those several warm nights. Yes I will use it next season when needed.
I would recommend this to a friendRated 5 out of 5 stars
Loved!!!! Perfect Air Conditioner for your room
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, good quality for the good price! Working perfectly and also mobile-friendly, you can easily use the Frigidaire App to control the temperature from home or anywhere else.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 3 out of 5 stars
mmmmmm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it cools very good but it's not that smart as the specs said
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Cholikin! Thank you for your review. We are so happy to hear how pleased you are with your air conditioner. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Rated 4 out of 5 stars
Good A/C.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AC works great. Very low in noise but lacks more power when it comes to blowing air. Overall is a good A/C
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Not like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it, because the salesman told it wash quiet not true.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Moraes.
As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. We ask that if you have any questions or concerns that you would like to discuss further, please contact us directly. Our team may be reached by calling 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Rated 4 out of 5 stars
good frigidair window air conditioner
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is of good quality of window air conditioner with white color and it works great so far
No, I would not recommend this to a friend- Pros mentioned:Cooling
Rated 3 out of 5 stars
Not bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit. Not as powerful as my 5,000 off brand unit for $119
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Grinley.
Thank you for your feedback. Try changing your fan speed to ensure it is on high. Also, lower your temperature to see if that helps. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
- Cons mentioned:Noise level
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its noisier than the average AC and takes forever to cool the room, my room is 11 x 13. Also I changed my wifi password and have not been able to re-sync the wifi. Not worth it... get another AC, skip the aesthetics and wifi feature on this one.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome A/C! App used with it could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AC is awesome! the only bad thing about it is that Frigidaire updated the app that pairs with it and now the phone won't reconnect with the a/c
I would recommend this to a friendRated 4 out of 5 stars
Air conditioning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is good and as long as my daughter is happy and it keep her room cool then I am happy
I would recommend this to a friendRated 5 out of 5 stars
Very happy - ability to turn on remotely is worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend - especially with the bluetooth. Extra dollars, but nice to be able to check room temp while at work - and then adjust so room apt is cool when I get home.
I would recommend this to a friend









