Customer Ratings & Reviews
- Model:
- FGRC064WA1
- SKU:
- 6317713
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Cool Connect 250 Sq.Ft 6,000 BTU Smart Window Air Conditioner favorably for its cooling capabilities, ease of use, and smart features, including app and remote control. Many appreciate the sleek design and relatively easy installation. However, some customers find the unit's noise level to be a drawback, and a few have noted concerns about the BTU capacity being insufficient for larger spaces or the product's condition upon arrival. Pricing was also mentioned as a potential concern by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:DesignCons mentioned:Price
Looks are the best part
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design and interface are really nice. This is not as quiet as I am looking for, so I am going to return it. I am looking for bedroom a/c so the noise level is really important. Overall, this is not a horrible product, but I think it's overpriced. .
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Mtee! Thank you for your feedback! Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference.If you have any further questions, comments or concerns please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Bedroom ac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical about this air conditioner when I first bought it, but I really like it. I love that it is smart and I could control it when I am not home. I’ve had to for 2 months already and so far it’s been good. No complains here
I would recommend this to a friendMy cat keeps turning the A/C on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A/C doesn't save settings. For example, if I set the temperature to 78 degree and then turn it off. The next time I turn it back on, the temperature is back to the default setting of 72 degree. The buttons are on the top of the unit and are touch sensitive. My cat loves this because it allows him to jump on top of it and turn it on, blowing 72-degree air up his butt.
I would recommend this to a friendSTAY AWAY FROM THIS PILE OF...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you intend to buy this for it's "smart" features, please check out the reviews on their app and see how utterly worthless their whole system is before you waste your money. The 1.5 stars their app has is actually generous for how bad and frustrating the app is. It simply doesn't work, for almost everyone who has reviewed the app. I'm getting close to a dozen calls deep into their "product support", and their solution is that I replace my new Android phone, and also the iPhone 8+ that we've attempted to run this piece of junk with. No matter what, they will blame everything but their app and device. I'm going to return this hunk of junk. What a waste of my time! I'm so irritated with Frigidaire's terrible service. It's shockingly bad.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Billington! Thank you for your review! We sincerely apologize for your experience with your Frigidaire - Cool Connect 250 Sq.Ft 6,000 BTU Smart Window Air Conditioner. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference.Should you have any further questions, please contact us directly at 800-311-4667, M-F 8:30 am- 6:00 pm Est. ~Briana
Not what I had hoped for.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and ran this unit for 8 hours and room only dropped 2 degrees. Shut it off and retried next morning when cooler and out coming air temp was over 70 degrees. Took it back and exchanged for same unit and not much better. Best Buy staff was great though!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Eagle1971! We are sorry to hear that you were experiencing issues with your air conditioner. For the best cooling performance, please ensure the air conditioner is properly installed in a room between 150 and 250 square feet. The mode should be set to Cool or Eco on a high or automatic fan speed for quick cooling, and extreme outside temperatures may affect the rate at which a room is cooled. If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience! ~Ashton