Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 345 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the Cool Connect 250 Sq.Ft 6,000 BTU Smart Window Air Conditioner favorably for its cooling capabilities, ease of use, and smart features, including app and remote control. Many appreciate the sleek design and relatively easy installation. However, some customers find the unit's noise level to be a drawback, and a few have noted concerns about the BTU capacity being insufficient for larger spaces or the product's condition upon arrival. Pricing was also mentioned as a potential concern by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 345 reviews
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Air Conditioner is really cool! It fit in the window which was really important. It was easy to link it to my phone so I could control it from anywhere. It works as advertised and I'm really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and cools a small room pretty quickly. But the app that it uses to connect to sucks and doesn't sync.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for small room

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in my daughters' room and it is like an icebox in there! This works great for the summer heat and humidity and seems to cool the room off with ease. Very quite a great unit for a bedroom!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Sleek and cool

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my small 1 bedroom NYC apartment cool. Purchased last summer. Love the easy to clean filter

    I would recommend this to a friend
  • Cons mentioned:
    Btu

    Rated 4 out of 5 stars

    good for small rooms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC works well for small room but seems under powered with its advertised 6K BTU.. works more like a 5k BTU AC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed this on a hall window so it could cool my entire two bedroom third floor. While the rooms didn’t feel crazy cold, it was never hot at all, and that was perfect for me because I didn’t want to have individual unit for each bedroom in my 5 bedroom home. I did push the limits of the allotted square footage, but it did not fail me. Best of all, it’s a smart unit and I could control it from my phone from anywhere. I also love the look of it. It’s very nice and sleek unlike all the other AC units out there. The mesh like filter sets it apart from the rest.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 last year they are still working good The only problem for me to noisy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Air conditioner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this A/C i can easily control it from my phone. Made summer really easy with their app I can turn on the a/c cool my room before i get home. Definitely recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    works well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works fine but a little noisier than I would have liked just thought it would be quieter

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very nice unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this AC unit for a small office and needed one that was quiet, this AC is a lot quieter then most and cools the 700sqft office very well I would recommend this AC

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud, but effective.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud for such a small a/c, cools well good WiFi connection.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Mike! Thank you for your feedback! With proper installation, this model should run at 55dB on the highest fan setting, or about the same noise level as an average conversation. Please ensure that there are no loose components that may be vibrating against the chassis and that the insulation strips are properly installed! ~Ashton Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC for low price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this AC for over a year and so far its been great. Keeps my room nice and cool during the summer and the app functionality is very convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Slow to cool, bit noisy and ducts only point up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this over a month ago and wanted to give it a fair chance before writing this review. I have it in my 150 sq ft bedroom and it takes about 2 hours to cool down. Very slow. The worse part though is the vents can only point upwards. Max down is about 45 degrees. So when its taking a while to cool the room you don't have the options of pointing it down towards you if you're in bed. Why would anyone design an AC who's vents can't turn down is beyond me. It also makes a rattling noise when it first starts and the noise level is about the same as my other AC units which is a bit noisy. The only positive thing is that it looks nice but I'd rather have an ugly unit that works well.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Skidog808! Thank you for your detailed feedback. This model is designed for a 250 square foot room and may be oversized for the space you describe. As a result, it may cycle on and off rapidly or cool less efficiently. For a 150 square foot room, we would recommend a 5,000 BTU model. We are happy to document your feedback regarding the vents! If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton Frigidaire

  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little louder than I'd like when it originally kicks in. I have one in each bedroom and would recommend this instead of a 5000. Haven't done the smartphone connection. I liked the inserts and border sealers to help keep the insects out. Only complaint is that one of the screws wouldn't screw in and damaged the hole. Tried it in a different hold and it started doing it there too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good cooling

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools nicely. The only issue is it can't connect to the wifi through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a/c

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, easy to use with remote. not too noisy either been using in 800sqft NY apartment, great during the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the summer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and is doing a great job keeping our tiny house cool. The filter is simple to clean and the machine runs quietly in the background.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    EXTREMELY NOISY!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing this unit has going for it are the aesthetics, ie, nicely curved lines, pretty white shell, bright white lights on front panel, and easy access to filter. It's noisy, intrusive, and the remote is cheap! Only purchased it because I was tired of researching units and needed one right away.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Patt! Thank you for providing feedback on this model. The sound rating is between 51 and 55dB depending on the fan speed, or a noise level equivalent to an average conversation. Please ensure that your air conditioner is properly installed with all insulation materials, and there are no loose items vibrating and increasing the noise level. Should you have any further questions, please feel free to contact us at 800-374-4432 Monday through Friday, 8:30am to 8pm EST at your convenience. ~Ashton Frigidaire

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great AC for a small room

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC for a small room, low Amp draw. Smart app, where you can set schedules. Not the Quietest AC but good enough for my home office

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    A/C

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good A/C cools room and you can’t even feel the weather outside you forget how hot it is outside

    I would recommend this to a friend