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Customer Ratings & Reviews

Your price for this item is $180.99
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The comparable value price is $359.99

Customer reviews

Rating 4.5 out of 5 stars with 827 reviews

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Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Gallery 1.7 Cu. Ft. Over-the-Range Microwave's ease of use, attractive appearance, and quiet operation. Many also praise its performance, size, and the ease of installation. However, some customers find the beep sound to be bothersome and have reported issues with the door mechanism. A few users also experienced problems with the turntable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-827 of 827 reviews
  • Rated 3 out of 5 stars

    Lasted 7 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 7 years. Worked pretty good and all of the sudden it just stopped!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Broke after 2 yrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many of the other review after a short time in service, the unit would quit working. The door on the unit would make a good bit of noise when you open or closed it. It took some effort to open the door and did not operate very smoothly. I would recommend going to a different company that has a better review, it might last a little bit longer than this model.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your microwave experience, Shoarchie. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit a little under two years ago and it's completely stopped heating. I've never had a microwave go out on me let alone one of this price range. The door started sagging about six months in also. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your microwave experience, Zombie. Please feel free to reconnect with us so that we can assist you further. Thank you, Courtney Frigidaire

  • Rated 1 out of 5 stars

    Quit after 2 1/2 years!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro quit after only 2 1/2 years! Customer service would only give a discount on part. LABOR is the most expensive part of this! Very disgusted. Looks nice on the outside...junk on the inside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of JUNK!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave 1 year and 3 months ago to go along with the gallery refrigerator and stove. We noticed damage on our cabinet above the microwave and realized that the motor for the outside rear vent had stopped working, so the microwave was venting through the front. Warranty was up, so purchased a new one. THE VENT MOTOR DOESN'T WORK. Returned and bought a second one. THE VENT MOTOR DOESN'T WORK. Called Frigidaire and they said "return to the store." What a joke!!!!!! FRIGIDAIRE IS JUNK.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stooped working 1 and 1/2 years after purchase. Touch pad was always difficult, you have to press very hard.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Denise.We regret to hear that you experienced an issue with your microwave. While we cannot implement every suggestion, we will pass this information on to our design team for future reference. Should you still need assistance with repair of your microwave, feel free to reach out to us at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. -Alexis Frigidaire

  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly made. Not attractive when installed. Wish I had made a better choice.

    No, I would not recommend this to a friend