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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the Gallery 1.7 Cu. Ft. Over-the-Range Microwave's ease of use, quiet operation, and sleek design. Many find the size suitable and are pleased with its features and overall performance. However, some customers have expressed concerns regarding the microwave's reliability and the sometimes annoying beeping sound. A few also mentioned issues with the door and circuit breaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 289 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    product works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace an older model, this one is a lot sleeker and works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall getting use to all the function but so far it seems to be okay the 5 days it’s been installed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frigidaire metal rack sparked a fire

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave last August. I started having issues with the rack sparking a fire inside the microwave months later. Once I took the rack out, it worked fine. I had to call Frigidaire to have a tech look at it. It took months before my microwave was replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our Frigidaire Gallery Microwave and Best Buy suggested this was the closest replacement. We are very pleased with our purchase as this is a great microwave with brighter clock and under microwave light. Featires are great on this piece

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Insignia! Thank you for your review. We are so happy to hear how pleased you are with your replacement microwave. We hope that you continue to enjoy the styles and features of your new appliance. ~Briana Frigidaire

  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I dont like is the signal that tells you it's done doesn't stop until you open the microwave or push the cancel stop botton

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fidgedaire microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a small scratch on front. Otherwise it is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came in with a huge dent. Best Buy was great about getting me a replacement

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear that this has happened, Moxie. However, I'm glad your dealer was able to resolve this hiccup for you. Kindly, Courtney Frigidaire

  • Rated 5 out of 5 stars

    Frigidaire Gallery microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave went out, I am now able to use my new gallery microwave and reheat food with ease. I didn’t have to purchase a new kitchen set

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Fits great in our kitchen. Best Buy made it easy to pick up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came damaged. I’ve never had such a hassle returning something. They made me wait 2 days before I could even return it. Then then they had to reorder it. They didn’t have any in stock. I went to Lowe’s and and got one. Same price and in stock!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We regret to learn that your experience was so disappointing Dennis. Luckily, you were able to locate another product to take home. If we can be of any assistance to you at this time, our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna Frigidaire

  • Rated 4 out of 5 stars

    Same style new model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade version from our last so still learning new add ons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I have used for very basic functionality so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Great service and price....lousy microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with Best Buy-great price and easy delivery. I purchased the microwave to replace the same model that, after 2.5 years, broke. I would never have purchased this model if I didn't want it to match my other appliances. So...feel very comfortable buying from Best Buy...just don't go with Frigidaire! (Easy to use....until it breaks.)

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Allie! We are sorry to hear that you have not been pleased with your microwave. Your feedback is important to us and has not gone unnoticed. We wish that you could've been provided a better experience. Should you need further assistance, please feel free to connect with us. ~Briana Frigidaire

  • Rated 5 out of 5 stars

    Better product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this microwave much better than our previous one. It has better lighting both inside and below at the range top. Also the door opens and shuts with much less effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement microwave. Prior one only lasted 4 yea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice microwave. Almost the same as my prior one, updated model. I just hope it lasts longer than 4 years. Fingers crossed. Love the smudge proof finish also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is exactly as pictured. Packaging was excellent, no damage or breakage to item. Pick up was smooth and everything went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement for my old microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Microwave Died after about 8 years use. Had difficulty finding one that fit. With slight adjustment my electrician made it fit perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working very well so far. A lot better than the previous one we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Replacement Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful unit. While the unit is the same dimensions as the unit it replaced it is larger inside and we do not have to remove the shelf inside for most uses. Nice job Frigidaire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRIG IS GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT BUY, INSTALLATION WAS PERFECT, UNIT SATISFIOES ALL OUR NEEDS, EASY TO OPERATE AND LOOKS GOOD.

    I would recommend this to a friend