Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the Gallery 1.7 Cu. Ft. Over-the-Range Microwave's ease of use, quiet operation, and sleek design. Many find the size suitable and are pleased with its features and overall performance. However, some customers have expressed concerns regarding the microwave's reliability and the sometimes annoying beeping sound. A few also mentioned issues with the door and circuit breaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 289 reviews
  • Rated 5 out of 5 stars

    Beautiful!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as an open box product. It goes nicely with my stainless steel appliances. The over the stove light is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working ok this is the second one of this brand I had put in hopefully this one will last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    out of the four appliances bought in the package this is the only one where I haven't had an issue with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No really pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower heating temperature buttons are hard to push. Doesn't allow you to set cook times easily. No dimmer for clock light, it's very bright.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re saddened to learn you’ve had trouble with your new microwave and that some of the features haven’t met your expectations, but we’d like to see if we can help! To set a manual cook time, you should be able to simple press the desired time, then hit the Start key. For example, if you wanted to cook for two and a half minutes, you would enter 2:30 and press Start. But if you’re wishing to cook at a lower heat setting, you would enter your desired time and then press the Power Level key until the preferred power level is displayed, then select the Start key to cook at this setting. If you’ve had any issue with the controls registering your touch or selections, then please don’t hesitate to connect with us through Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) for assistance as we want to ensure you’re able to enjoy the full functionality of your new appliance. ~ Hailea Frigidaire

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new microwave. Pickup was easy. Customer Service was excellent. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update for my kitchen. Easy to install. I like the seperate timer and clock buttons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unfulfilled potential

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the looks and details. Matched my existing Frigidaire kitchen. Delivery and installation was smooth efficient and cordial. Problem was it would burn the food directly below the emitter centered in the MW oven top, Exchange for new MW went easily, Best Buy was helpfull and willing to make things right, Delivery, installation and return are scheduled - fingers crossed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Burned! Thank you for sharing your review with us. We are sorry to hear that your appliance did not work out for you. It is good to know that you were able to exchange your appliance. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the range microwave works well and matches the rest of my appliances perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Frigidaire top top top

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, perfect ——————————————————————————————-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i so happy microwave is amazing.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is a good purchase, it has the ideal to quickly heat your meals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is good. It has nice feature and working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. I love it and would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as long as you know whether to duct it outside or inside you would enjoy the microwave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look in the kitchen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was a smart choice to add to our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing in my kitchen and works get too. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item, looks good on my house, nice and clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Handle melt from heat after 2 days

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great when we fixed it .. 2nd day morning .. the handle started to melt and the chrome color thin layer started to get out .. Called Frigidaire and they offered to change the door but it will be with same matrial .. so it could happen again .. So i returned it back to bestbuy If u have electric stove top .. it will be probably fine .. if u has a gas real fire one .. the microwave won’t handle the heat

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Ayman! Thank you for sharing your experience with us. We are sorry to hear that this model did not work out for you. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll update this after a few months if I can, but so far so good. I'm coming from a $1000+ 8 year old Whirlpool which had every option, most of which were unused as I use the microwave mainly to reheat or defrost. This unit is very light, sheet metal is as thin as they can make it, makes me wonder how durable it'll prove to be. Features are great, 1-touch 30 second, 1, 2 & 3 minute cook times, easy manual programming & numerous sensor modes, 10 power levels, a good manual, and it has excellent lights on the underside. The unit is very quiet in operation, if you use the fan, it's much less noisey than the Whirlpool, so it seems pretty quiet to me. You can vent internally or externally, for the latter you flip the fan unit in the rear. Power is about equivalent with my old unit, which is good, that thing was 1200 watts. Boils a mug of cold water in 3 minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very bad deliverly time on orders

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 4 days waiting for promised deliveries to the job site. Each time the waiting window we 4 hours without a call or delivery. Probably would not recommend company to my future customers.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Dave.
      We are sorry for your experience with your delivery. Should you need assistance with your range we are here to help. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
      Kindly,
      R'Shaye Frigidaire

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Impressive, except for the lights

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks, impressed with this oven. My biggest gripe is the lights, which are a terrible color, very sickly bluish. Also they are a non-standard part so you can replace them but only with special parts from Frigidaire. Please, how about just a miniature candelabra bulb so we could replace easily and with an alternate color? Other than that, the oven is very quiet, powerful enough, the stainless and glass are attractive and should be durable. I do wish it were easier to select a power level. You have to hit the power level button repeatedly, for instance if you want half power you have to hit the power level button five times to get to 50%. Why not just POWER LEVEL and then 5? Also, the sensor and special program buttons are more trouble than it's worth due to having to hit so many buttons to set those functions. I mean there is a beverage reheat function but isn't it easier just to hit the 30 sec (Start) - that's one button. Also good: hitting 2, then waiting to have the power come on for 2 minutes, etc. Nice. But until these ovens are smart enough to just sense exactly what's in the oven, how much, and it's current temp, the sensor and other stuff is just useless clutter.

    I would recommend this to a friend