Customer Ratings & Reviews
- Model:
- FGMV176NTF
- SKU:
- 6076713
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers appreciate the Gallery 1.7 Cu. Ft. Over-the-Range Microwave's ease of use, quiet operation, and sleek design. Many find the size suitable and are pleased with its features and overall performance. However, some customers have expressed concerns regarding the microwave's reliability and the sometimes annoying beeping sound. A few also mentioned issues with the door and circuit breaker.
This summary was generated by AI based on customer reviews.
Microwave will cause you circuit to trip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave with the stove. Stove works fine. The microwave does not and I can not recommend this product to anyone. After working fine for a few months, the microwave started to trip our electrical system. We were told to have an electrician come out which we did and had the microwave placed on its own breaker. Problem still persists and now it’s off warranty. Stay away from this product it’s a common issue as found on other review sites.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hello, we are sorry to hear this and would like to help. Please contact our customer service team at 800-944-9044. Thank you.
- Cons mentioned:Reliability
Internal microwave fuse continuously blows
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One month out of warranty this microwave started to blow the internal fuse. We had it just over a year.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, James.
Thank you for taking a moment and sharing your experience with us.
I am sorry to learn your microwave has not performed as expected.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful about the experience you have encountered recently with your appliance.
We would like to gain more insight with the issue you are experiencing. At your earliest convenience, please contact us directly at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST. Or, you may send an email to [email protected].
Regards-
Derrick
- Pros mentioned:DesignCons mentioned:Reliability
one of the worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As people have already said, the microwave stops working after a couple years. If you're cooking and you open the microwave, it trips the breaker. Complete garbage from China. It was a nice microwave, but I wish it would've lasted. Resetting the breaker resets the microwave until the next time you open the door while cooking.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Lasted 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave bundled with everything else and it went out 2 years and 2 months after purchase!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Justin. Thank you for your time and recent business with us. As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. We deeply apologize for any inconvenience this failure has caused. If needed, our team can be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Low quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality Low energy Handle Broke after 2 years
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Ebby. This is very upsetting. We are aware of how crucial having high-quality appliances at home is. We regret if our products fall short of your expectations. We want you to know that we are available to help you if you need it. Anytime, you can reach out to us by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Ruth
- Cons mentioned:Reliability
Near junk - but looks good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in 2017 as part of my kitchen remodel - all four appliances together. Probably wouldn't do this brand or model again. It's only three-and-a-half years old and I've gone through ten fuses and replaced all three door micro switches. And it's still blowing fuses depending on how you open the door, or if it's still running when you open it, or if you look at it wrong. Simply awful. I've perfected the fuse replacement process though, and it now takes just three minutes to complete the job. Again and again. Thinking about breaking out of the Frigidaire Gallery line and going to something else that looks the same. This unit should last ten years.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, LynwoodDW! Thank you for sharing your experience with us. We are sorry to hear that you have not been pleased with your microwave. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Cons mentioned:Reliability
Sad Frigidaire Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who cares if it has nice features, the number one feature should be, reliability. Don’t buy this microwave it pops the circuit breaker when starting and when you open to door to stop cooking. If your lucky, only the breaker, sometimes it’s the internal fuse and it’s a job to replace. Anyway it’s been fixed numerous times, so I just ordered a Maytag. I loose and I have a service agreement from Frigidaire.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear about this trouble with the microwave and it’s never the experience we’d want anyone having with one of our products, Terrell. While we understand you’ve ordered another appliance, we’d love the opportunity to make this right by ensuring your microwave gets completely repaired and is operating as designed. If you’d be willing to give us another chance, join us when you have a moment via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) for assistance. ~ Hailea
Door fuse design/manufacturing problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Also had the door fuse problem. Had it replaced at my own cost (out of warranty), and it has broken again in less than 3 months. There is something wrong with the design, or manufacturing, or both. Would strongly advise you not to waste your money on this microwave, or any other Frigidaire appliance for that matter.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, JarrodB! We apologize this has been your experience with your microwave and thank you for bringing it to our attention. We certainly would like to gain more insight to see how we can help. At your convenience, please contact us via live chat or by calling 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We look forward to speaking to you! Kindly, Ciara
- Cons mentioned:Reliability
Awful Product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks... blew up after 3 years of very mild use. DO NOT buy this product.
No, I would not recommend this to a friend