Customer Ratings & Reviews
- Model:
- GMOS1968AF
- SKU:
- 6539797
Rating by feature
- Performance
Rating 4.0 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Gallery 1.9 Cu. Ft. Over-the-Range Microwave with Air Fry's air frying capabilities, with many noting its effectiveness and ease of use. The microwave's controls are also praised for their user-friendliness. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Love all the features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful Microwave! I love the air fry and convection along with the regular microwave features. It cooks faster than our old Frigidaire model. So happy with the sleek looks of it also. We need the zero door clearance with our cabinet setup. And this is perfect. We also need the required clearance from the bottom of the microwave to the stovetop
I would recommend this to a friendGarbage garbage garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased june 2023. Died on november 16, 2024. Electrical prong fried. I paid electrician $225 today. Outlet and breaker are normal. Microwave is horrible. Company is horrible. Garbage
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Pros mentioned:Air fry
Toy hauler install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great product air fryer works great and the oven also. Installed in my toy hauler
I would recommend this to a friend - Pros mentioned:Air fry, Ease of use
worth the extra money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the side open means no fingerprints. Controls at bottom are easy to use. Air fry actually works
I would recommend this to a friend - Pros mentioned:Ease of use
Wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very modern and sleek. Easy to figure out how to use.
I would recommend this to a friend A lot to offer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace our previous Frigidaire Microwave that shorted out. This has a lot of wonderful features. The best one is the ability to control the volume of the end time beep. The quieter setting is more than adequate to let you know your food is done.
I would recommend this to a friend- Pros mentioned:Air fry
Happy with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks great! All features are working as expected. We don't have a lot of experience with other air fryers. I can say this one works. I suspect the air fry takes a bit longer than a stand alone air fryer as the space inside is larger and takes longer to preheat.
I would recommend this to a friend Installers Great! Best Buy is going downhill FAST
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were definitely the only 5 star on this purchase and they deserve every star. The product was more than 2 months late. We were given 3 different delivery date changes. Also it would be nice if we could have the door open the other direction.
I would recommend this to a friend- Pros mentioned:Air fry
2 Dead Units in 2 Months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was great until it wasn't. Within a month of purchase, the buttons stopped working suddenly, even after leaving the unit unplugged overnight. Best buy quickly swapped it with a new one and all was well...until about a month later and the same thing happened. Both times it happened after it was done air frying food. It would beep and tell me to remove food. Then the screen would get garbled and it would never respond to button presses again. I really liked using this microwave, but sadly Frigidaire's quality control seems to be in the toilet considering two units died in the exact same way within a month of each other. I can't in good faith recommend this product to anyone.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello BLaych,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please Reach out to us via Live Chat or phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
HAS MANY WONDERFUL FEATURES FOR A GOOD PRICE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it so far, though she has not yet tried the Air Fry feature. She particularly likes the fact that the controls are easy to read and that she can easily see into the oven and she can easily put larger bowls into it and take them out when done. Plus she really appreciates the "smudge proof "stainless steel - looks great without having to clean it frequently to keep it looking that way! Highly recommend this model with its 1.9 cu ft size, its 1000W, great looks and ease of operation , its fine quality and especially its multitude of great features!!!
I would recommend this to a friendGreat but no key light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. I wish the keys had a backlight but it does everything we need
I would recommend this to a friendBest Buy will not service Frigidare
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy refused to replace or refund me for this microve tha had issues after 1 day. they came out inspected the unit. agreed that it was defective and said call frigidaire since they were not allowed to repair or replace. I called Frigidare and thay said best buy had to notifiy then that the unit was unrepairabe. Note that i was a best buy total memeber at the time. worst expirence ever!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about the difficulties you’ve experienced with your microwave, Charles. We completely understand how frustrating this must be, especially after discovering the unit was defective so soon after purchase. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience and frustration this situation has caused.
We’d like the opportunity to review your account and explore the options available to help resolve this matter. Please reach out to us directly through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. Our team will be happy to gather the necessary information, review your case, and provide guidance to help move this forward as quickly as possible. – Maria
Best microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best microwaves in the market. Lot of options to cook, just read the manual carefully
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time ever for having a Frigidaire. It's quiet and easy to use. Air fryer is a disappointment. Had to turn up the temp and let it cook longer.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best microwave and looks beautiful in my kitchen
I would recommend this to a friend- Pros mentioned:Ease of use
User Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning all its capabilities, but so far pretty user friendly. Very happy
I would recommend this to a friend - Pros mentioned:Air fry
One of the best microwaves on paper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like what this machine is on paper time will tell.
I would recommend this to a friend - Pros mentioned:Ease of use
happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great customer service microwave works great easy to use
I would recommend this to a friend Not smudge proof
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not smudge proof! This appliance smudges bad! And the top element is hard to clean around that was a dumb place to put a heating element why would you make something that you cannot remove to clean around. Seriously? 600+ bucks?
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Amy,
Your comments are vital to our improvement of future appliances. Your microwave oven(some models) may have a Stainless Steel finish or coating. Clean the stainless steel with warm soapy water using a clean sponge or cloth. Rinse with clean water and dry with a soft clean cloth. DO NOT use ANY store bought cleaners like Stainless Steel cleaners or any other types of cleaners containing any abrasive, chlorides, chlorines or ammonia. It is recommended to use mild dish soap and water or a 50/50 solution of water and vinegar. If you have any additional suggestions, comments, or concerns, you could reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432. Our experts are available to assist you Monday - Friday, 8:30 am - 8 pm ET. - Maico
Stip working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a month after my warranty expired not good at all
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Ugh, that's the worst! It’s incredibly frustrating when something breaks right after the warranty expires, especially something as essential as a microwave. You expect appliances to last longer than that, especially when you’ve just passed the point where it’s covered. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick