Customer Ratings & Reviews
- Model:
- GMOS1962AF
- SKU:
- 10735156
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
to a friend
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy! The space inside, the look, very quiet
I would recommend this to a friendmrs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, met specifications. Great installation, efficient and quick.
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well - the food sensor cook is pretty accurate
I would recommend this to a friendAlbert
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is Very happy with this microwave and very user friendly!!
I would recommend this to a friendFrigidaire Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an exact replacement for my current Frigidaire Microwave. I hope it lasts longer.
No, I would not recommend this to a friendLiked it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very stylish in the kitchen.  Heats up the food pretty quickly.
I would recommend this to a friendit’sa microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i put things in. they get hot. what else can i say
I would recommend this to a friendFan noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Instructions kinda vague. Fan noisy
I would recommend this to a friendBAD UNIT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS ONE UNIT CAME DEFECTIVE, IT TRIPS MY BREAKER . LOOKING FOR BESTBUY TO GIVE ME A REPLACEMENT
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear, AlanS. We sincerely apologize for your recent experience with your Frigidaire Gallery 1.9 Cu. Ft. Over-The-Range Microwave GMOS1962AF, and the customer service you received. We strive to provide the best assistance to our owners, and we are sorry that we were unable to deliver those results for you.
We're here to help you. Please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Never Again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service Went to Best Buy and asked for help with purchase of a built in microwave. BB sent a representative to my house to assess the situation and take measurements. I went back to BB and a sales person sold me a microwave with installation . Two weeks later the installers showed up with an over the range model which was too large. I then went back to BB and asked if they could PLEASE sell me an appliance that would fit. After interacting with a sales rep. they informed me, “we can’t help you.”
No, I would not recommend this to a friendspecs not accurate.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought 2 of these items because the spec list it as a size i needed and turned out to be a different size than liste.
No, I would not recommend this to a friendPleased with purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No frills microwave oven, seems solid and look nice.
I would recommend this to a friendVery happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than old one I had sooooooooooooo happy
I would recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frigidaire Gallery Microwave is a great addition to our kitchen renovations updating all appliances. We bought all the Frigidaire Gallery appliances and just live them all!! His microwave is easy to figure out with all the new features. I highly recommend!!
I would recommend this to a friendNice and affordable upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace a lower end Frigidaire model. This model is much quieter and does not have the long, annoying beeps the previous model had.
I would recommend this to a friendDo NOT order the installation service!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this microwave along with the delivery and installation service. I was in the basement of my home and missed the installers call when they arrive. I called them back 30 minutes later, several times and they would not answer and then turned off their phone. Best Buy only allows you to text their help staff, and the only help they provided was to give me the number for Geek Squad. I called Geek Squad who said I had to call the installation company. I called the installation company who said they couldn't get in touch with the installer and I'd have to reschedule for another day. I told them don't bother because I'm going to return the microwave and cancel the service and tried to contact Best Buy again. However, you can't actually get anyone at Best Buy on the phone so I had to go through the "Chat Bot" several times to get a real person to text me they "do not have the option to cancel installation. Our team will call you 1 hours before visiting your home. Then you can declined the service." When I texted back that I didn't even understand what they were saying because the installer had come and gone and nothing was rescheduled they said "I request you to please contact us back after 24 hours we will help you with cancellation." Mind blown. And I cannot find an actual person I can call and talk to at Best Buy. I should have known better than to purchase a service like this through Best Buy--I've had problems with customer service there in the past.
No, I would not recommend this to a friendReplacement Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement upgrade. Not su re why other only lasted 6 years!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi JimS., thank you for sharing your experience with us. I understand your concern about your previous unit only lasting six years, which can certainly be disappointing, especially when you expect a longer lifespan from your appliance.
We do appreciate your choosing Frigidaire again for your replacement, and we hope your new unit provides you with improved performance and reliability. If you ever have questions about care, maintenance, or ways to help extend the life of your appliance, we’re always here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Great fit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit exactly where our old one was installed and has improved functions. Blends nicely with other Frigidaire appliances purchased 11 years ago. Perfect!
I would recommend this to a friendThe style was nice,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door was off skew. It was only a few months old. As a result, it would not start.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience with the Frigidaire Gallery 1.9 cu. ft. over-the-range microwave. We are very sorry to hear that the door became misaligned after only a few months of use, preventing the unit from operating properly.
This is certainly not the reliability or quality we expect from our appliances. We understand how inconvenient this situation can be, especially with a relatively new product. We want to make sure that you are getting all the assistance you need, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very please with my microwave instillation was impressing. The guys took time to make sure it was working and explained the features
I would recommend this to a friend