Customer Ratings & Reviews
- Model:
- GMOS1962AF
- SKU:
- 6517322
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Gallery 1.9 Cu. Ft. Over-The-Range Microwave with PureAir Filter, particularly its quiet operation and ease of use. Many appreciate its sleek, modern appearance and find the installation process surprisingly simple. Users also praise the performance, useful features, bright light, and updated display, as well as the capacity to fit larger dishes.
This summary was generated by AI based on customer reviews.
Great fit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit exactly where our old one was installed and has improved functions. Blends nicely with other Frigidaire appliances purchased 11 years ago. Perfect!
I would recommend this to a friendThe style was nice,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door was off skew. It was only a few months old. As a result, it would not start.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience with the Frigidaire Gallery 1.9 cu. ft. over-the-range microwave. We are very sorry to hear that the door became misaligned after only a few months of use, preventing the unit from operating properly.
This is certainly not the reliability or quality we expect from our appliances. We understand how inconvenient this situation can be, especially with a relatively new product. We want to make sure that you are getting all the assistance you need, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very please with my microwave instillation was impressing. The guys took time to make sure it was working and explained the features
I would recommend this to a friendFunctional but flimsy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works fine but the materials and construction are surprisingly flimsy. As a result it makes more noise from vibration when operating, including just the exhaust fan. It was a less expensive model and I suppose you get what you pay for, but our previous unit for the same price was much more heavy and solid.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello user619321,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
No words
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was recalled so we retuned it. Had a hard time with trying to return item
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi JoshuaN, we’re sorry to hear about the experience you had with the recall and the difficulty returning your GMOS1962AF microwave. We understand how frustrating that process can be, and we appreciate you bringing it to our attention. If there are any remaining concerns related to the return, refund, or documentation, we’d be happy to look into this further and assist.
Please feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET, and one of our representatives will be glad to help. - Reed