Customer Ratings & Reviews
- Model:
- GMOS1962AF
- SKU:
- 6517322
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Gallery 1.9 Cu. Ft. Over-The-Range Microwave with PureAir Filter, particularly its quiet operation and ease of use. Many appreciate its sleek, modern appearance and find the installation process surprisingly simple. Users also praise the performance, useful features, bright light, and updated display, as well as the capacity to fit larger dishes.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money considering it was on sale. Would definitely recommend.
I would recommend this to a friendNew microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our older microwave died and we needed to replace it
I would recommend this to a friendFancy with lots of functions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It gas sensor cooking and is very nice with a lotbof space.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy! The space inside, the look, very quiet
I would recommend this to a friendmrs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, met specifications. Great installation, efficient and quick.
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well - the food sensor cook is pretty accurate
I would recommend this to a friendAlbert
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is Very happy with this microwave and very user friendly!!
I would recommend this to a friendFrigidaire Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an exact replacement for my current Frigidaire Microwave. I hope it lasts longer.
No, I would not recommend this to a friendLiked it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very stylish in the kitchen.  Heats up the food pretty quickly.
I would recommend this to a friendit’sa microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i put things in. they get hot. what else can i say
I would recommend this to a friendFan noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Instructions kinda vague. Fan noisy
I would recommend this to a friendBAD UNIT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS ONE UNIT CAME DEFECTIVE, IT TRIPS MY BREAKER . LOOKING FOR BESTBUY TO GIVE ME A REPLACEMENT
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear, AlanS. We sincerely apologize for your recent experience with your Frigidaire Gallery 1.9 Cu. Ft. Over-The-Range Microwave GMOS1962AF, and the customer service you received. We strive to provide the best assistance to our owners, and we are sorry that we were unable to deliver those results for you.
We're here to help you. Please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Never Again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service Went to Best Buy and asked for help with purchase of a built in microwave. BB sent a representative to my house to assess the situation and take measurements. I went back to BB and a sales person sold me a microwave with installation . Two weeks later the installers showed up with an over the range model which was too large. I then went back to BB and asked if they could PLEASE sell me an appliance that would fit. After interacting with a sales rep. they informed me, “we can’t help you.”
No, I would not recommend this to a friendspecs not accurate.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought 2 of these items because the spec list it as a size i needed and turned out to be a different size than liste.
No, I would not recommend this to a friend- Pros mentioned:Appearance
Pleased with purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No frills microwave oven, seems solid and look nice.
I would recommend this to a friend Very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than old one I had sooooooooooooo happy
I would recommend this to a friend- Pros mentioned:Ease of use
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frigidaire Gallery Microwave is a great addition to our kitchen renovations updating all appliances. We bought all the Frigidaire Gallery appliances and just live them all!! His microwave is easy to figure out with all the new features. I highly recommend!!
I would recommend this to a friend - Pros mentioned:Noise level
Nice and affordable upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace a lower end Frigidaire model. This model is much quieter and does not have the long, annoying beeps the previous model had.
I would recommend this to a friend Do NOT order the installation service!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this microwave along with the delivery and installation service. I was in the basement of my home and missed the installers call when they arrive. I called them back 30 minutes later, several times and they would not answer and then turned off their phone. Best Buy only allows you to text their help staff, and the only help they provided was to give me the number for Geek Squad. I called Geek Squad who said I had to call the installation company. I called the installation company who said they couldn't get in touch with the installer and I'd have to reschedule for another day. I told them don't bother because I'm going to return the microwave and cancel the service and tried to contact Best Buy again. However, you can't actually get anyone at Best Buy on the phone so I had to go through the "Chat Bot" several times to get a real person to text me they "do not have the option to cancel installation. Our team will call you 1 hours before visiting your home. Then you can declined the service." When I texted back that I didn't even understand what they were saying because the installer had come and gone and nothing was rescheduled they said "I request you to please contact us back after 24 hours we will help you with cancellation." Mind blown. And I cannot find an actual person I can call and talk to at Best Buy. I should have known better than to purchase a service like this through Best Buy--I've had problems with customer service there in the past.
No, I would not recommend this to a friendReplacement Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement upgrade. Not su re why other only lasted 6 years!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi JimS., thank you for sharing your experience with us. I understand your concern about your previous unit only lasting six years, which can certainly be disappointing, especially when you expect a longer lifespan from your appliance.
We do appreciate your choosing Frigidaire again for your replacement, and we hope your new unit provides you with improved performance and reliability. If you ever have questions about care, maintenance, or ways to help extend the life of your appliance, we’re always here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico