Customer Ratings & Reviews
- Model:
- GMOS1964AF
- SKU:
- 6541175
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Gallery 1.9 Cu. Ft. Over-The-Range Microwave's sleek appearance, updated design, and relatively quiet operation. Many appreciate its ease of use and the effectiveness of its sensor cooking feature. However, some find the fan to be noisy, and there have been a few reports of installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Yes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave glad there is no handle. Easily installed
I would recommend this to a friend Do NOT purchase here
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this online during the Spring sale for customer pickup at the local Best Buy. They said it was in-stock and when it came to delivery day, they waited till the end of the day to tell me it was delayed. I called the local store number only to be sent to a customer service cneter not knowing that you cant speak to anyone at the physical store where your order is going. The only way you can speak to the manager or any associate there is to physicallt drive to the store. If i knew this, I would have NEVER ordered this here. I got told different stories by all 3 agents about my order. Needless to say, i still have no idea if I’m going to recieve the microwave. I did get an email saying that my ordr has been delayed and if i dont recieve it in 2 weeks they will automatically cancel my order. I’m pretty sure that’s what they are going to do because the price went up over $100 since I purchased it. They are probably going to cancel it so I have to reorder at a higher price- which I’m not going to do. The website says its still in stock, but they have yet to send my order. There’s no other logical reason other than them not honoring the price at which I purchased it. Don’t waste your time here just to have them hold your hard earned money hostage for a month and then have a customer care center that lie to you about your order status. I will NEVER make another Best Buy purchase ever again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear, valued consumer. We sincerely apologize for your recent experience with your Frigidaire product and the customer service you received. We strive to provide the best assistance to our owners, and we are sorry that we could not deliver those results for you.
We're here to help you. Please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
MR ALAN
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY SATISFIED WITH PRODUCT AND BEST BUYS SERVICE , MY NEW MICROWAIVE WAS A BACKORDER ITEM AND BEST BUY GAVE ME MULTIBLE UPDATES , I COULDN'T BE MOR SATISFIED
I would recommend this to a friend
